Manoj Kumar P.

35 years experience IT professional and PhD in Business Management. Contributor to several forums. fering over 35 years of expertise with a consistent track record of progression, repeatedly achieving goals and producing immediate improvements in IT. Specializing in Strategic Leadership, Change Management, Operations Excellence, Innovation, Application Development, IT Infrastructure, Automation, Data Analytics, Project Management, and Agile and Lean Methodologies. ▶ Technical Leadership: Provided technical leadership and guidance to team members, scheduled tasks, and held discussions with management to ensure business excellence. ▶ Strategic Solutions and Transformations: Successfully acted as an Engagement Leader, implementing strategic solutions and driving transformations that reflect year-on-year success in complex and innovative technology implementations. Effective in defining service standards and guidelines, governance structures, and best practices for project delivery, setting benchmarks for excellent service delivery. ▶ Strategic Planning and ITIL Service Support: Resourceful in devising strategic plans for information systems and technology solutions for products. Extended ITIL Service Support in Incident, Problem, Change, Release, and Configuration Management. Skilled in establishing and nurturing strong rapport with key stakeholders, partners, and clients for business excellence. ▶ Change Ambassador: Recognized as an ambassador of change, collaborating with senior leadership to establish digital practices, including capacity planning, knowledge transfer, infrastructure management, technology road mapping, and delivery. ▶ Business Solutions Enhancement: Enhanced business solution models in alignment with business, technology, services, resources, timelines, and costs. Understands customer business and technical requirements, service offerings, and capabilities.