Cyprus-Based Technical Support Assistant Wanted

Junior Technical Support Assistant

Limassol, Cyprus

Responsibilities:

Monitor and reply to incoming technical support tickets, chats, and frequently asked questions

Manage and distribute incoming queries from clients and users

Provide customer support by phone

Assist with internal departmental workload as needed

Requirements:

Bachelor's or Master's degree in Mathematics, Finance, Computer Science, IT, or a related field

Strong mathematical understanding

High level of computer literacy and excellent knowledge of software for working on the Internet

Excellent written and verbal command of the English language

Ability to work effectively as part of a team

Strong moral and ethical character

Ability to provide clear explanations with sound reasoning

Ability to learn fast - the chosen candidate will participate in intensive training and will have to support continuous knowledge updates

Great attention to detail

Additional requirements (considered as an advantage):

Knowledge of trading platforms and experience in financial market trading

Prior experience in technical customer support

Preference for candidates with a Computer Science degree

Knowledge of the Russian language

Attractive payment conditions and benefits package will be offered to successful candidates. Send us your CV!

Statistikker Matematik Research Teknisk Support

Projekt ID: #39038611

Om projektet