Aspnet helpdeskJobs
Kunde medarbejder søges til helpdesk support og hjælp til generelt support i en dansk snakkede hurtig voksende firma, humør er en god ting samt loyal og en smule kenskab til computer brug kræves, kontakt for mere info
...innovation from Repli AI, designed to streamline customer service by integrating Facebook, Instagram, email, and live chat into one unified inbox. Our AI-powered helpdesk automates responses to repetitive inquiries, features an intuitive chatbot, and enhances customer engagement. We're preparing to launch this game-changing product and need a creative and detail-oriented designer to bring our vision to life. Position Overview: We are seeking a talented designer to create a mockup for our new main landing page. This design should align with our existing website's color scheme and overall design aesthetic while effectively showcasing our new helpdesk product. Key Responsibilities: Design a high-quality mockup of the new landing page that integrates seamlessly wi...
I'm looking for an expert who can create API connections to lead and ticket APIs. The API connections need to integrate with both our CRM systems (specifically Syncro) and our Helpdesk software. Ideal Skills: - Extensive experience in API development and integration - Proficiency in working with CRM systems, particularly Syncro - Familiarity with Helpdesk software - Knowledge in handling lead and ticket APIs
...for parents/guardians. • Prevent unauthorized account sharing by: o Limiting one payment per user. o Blocking unpaid devices from accessing content. o Disabling simultaneous logins from multiple locations. G. Payment Gateway Integration • Support secure payment methods, including credit cards, PayPal, and Stripe. • Automate subscription activation upon payment confirmation. H. Helpdesk Feature • Include a query form with fields for name, email, and query details. • Automate responses: o Chatbot can reply to some frequently asked questions. o Acknowledgment email: "Thank you for your query. Our team will respond within 24–48 hours." and o Notify support team for faster resolution. I. Analytics and Reporting &bu...
I'm seeking assistance to gather comprehensive contact details of translation companies across China, Hongkong, Taiwan, Singapore, Cambodia, Thailand, Malaysia, Indonesia and that part of world. Only emails of people who are responsible to decide on business, not emails like info, help, helpdesk, business, help or non verified email. only emails with lands into inbox, not spam emails. The specific information needed includes: - Name of Company - Website links - Email addresses - Phone numbers - Physical addresses Ideal candidates for this project should have prior experience in data collection and should be detail-oriented. Proficiency in using online resources and databases to find and verify this information is crucial. Please ensure your bid reflects your understand...
I'm in need of a professional web developer experienced with Funnelr, to enhance my website. PLEASE DO NOT...experienced with Funnelr, to enhance my website. PLEASE DO NOT BID UNLESS YOU HAVE SPECIFIC FUNNELR EXPERIENCE. Tell me of your Funnelr experience and give me some websites that you have worked on to review your work. Key Requirements: - Add a new page with a blog post and several product images - Integrate a Credit Card Payment system - Establish an operational email database - Set up a helpdesk using the Funnelr platform Ideal Skills: - Proficiency in using Funnelr website builder - Web development experience - Knowledge in setting up payment systems and helpdesks - Able to integrate and manage email databases Please provide examples of previous Funnelr projec...
...to integrate Tools for engagement & easy manage customer ,also Must need to Create API Documents as provided attached sample . 1. Customer Support & Communication: Freshdesk (Freshworks): Offers ticketing, live chat, and knowledge base solutions for customer support. It can also automate responses and integrate with other platforms like WhatsApp and email. Intercom: Provides live chat, helpdesk automation, and user engagement tools to enhance customer interaction and support : A free live chat tool to communicate with users directly within your mobile app. WhatsApp Business: Integrates WhatsApp chat into your app for seamless communication, automating messages, and providing quick customer service. Sendbird: A messaging platform for integrating in-app messaging...
We are a ecommerce brand looking for a Customer Service Manager to lead our support team of 10+ agents, ensuring that our customers always get fast, friendly, and helpful responses. What You’ll Do: Set and track KPIs to keep the team performing at their best Ensure all customer inquiries (emails, chats, DMs) are handled efficiently Manage workflows and improve proces...our support team of 10+ agents, ensuring that our customers always get fast, friendly, and helpful responses. What You’ll Do: Set and track KPIs to keep the team performing at their best Ensure all customer inquiries (emails, chats, DMs) are handled efficiently Manage workflows and improve processes to optimize support Handle escalations and collaborate with other departments Use Shopify and helpdesk too...
I'm in need of a website chatbot that can handle various customer support tasks. Key Functions: - Answering common questions - Handling complaints - Providing technical support Integration: - The chatbot will need to integrate with our existing Helpdesk software and Knowledge base. Ideal Skills: - Proven experience in chatbot development. - Familiarity with integrating chatbots into Helpdesk software. - Ability to create a chatbot capable of understanding and responding to technical queries. Please provide examples of similar projects you have completed in your bid.
I'm looking for an expert who can set up an Inbound IVR system for my customer support. The IVR will be used to handle incoming calls, directing them to the appropriate department or providing pre-recorded answers to common queries. Key requirements: - Experience in setting up IVR systems, particularly for customer support - Ability to integrate the IVR with existing Helpdesk software - Knowledge of best practices for IVR design to ensure user-friendly experience I expect the freelancer to understand the nuances of customer support IVR systems and deliver a setup that optimally assists in managing incoming calls.
...MS 365 email alias with HubSpot Helpdesk. The goal is to have client tickets automatically generated from incoming emails. Scope of Work: 1. Email Alias Integration: - Integrate our existing email alias (e.g., support at ) with HubSpot Helpdesk. - Ensure emails sent to the alias automatically create tickets in HubSpot. - Configure email forwarding or direct connection for smooth integration. 2. Ticket Automation: - Set up rules for ticket creation, including auto-assignment, priorities, and tagging. - Ensure proper threading of email replies with corresponding tickets. - Testing and Validation: - Test the email integration to ensure that all emails create tickets accurately. Requirements: - Seamless integration between MS 365 and HubSpot Helpdesk - Prior experie...
...Improve Dokan Multivendor's functionalities, including vendor performance tracking and commission management. Analytics Dashboard Build centralized analytics dashboards using Google Looker Studio or Tableau. Offline and Mobile Integration Implement mobile POS systems and offline inventory management tools. Support Automation Deploy chatbots (Tidio, Zendesk) and helpdesk software (Freshdesk). Dynamic Pricing Automation Integrate pricing tools for competitor analysis and price adjustment. Qualifications: Proven experience with WooCommerce, Dokan Multivendor, and ERP systems. Expertise in AI tools for SEO and content generation. Proficiency in marketing automation platforms and analytics tools. Strong backgro...
With over six years in customer support and cold calling, I have expertise across various industries. I e...to deliver exceptional service in these: ● Customer Support Specialist & Service Representative ● Help Desk & Technical Support ● Live Chat & 24/7 Support ● Virtual Assistant ● Cold Calling & Telemarketing ● Lead Generation Industry Experience: My background spans various sectors, including: ● Logistics & E-commerce ● Restaurants ● Airbnb/Real Estate ● Medical Billing & Insurance Claims ● IT Helpdesk ● Hospitality & Tourism Tools Proficiency: I have hands-on experience with the following software: ● CRM Management (Zendesk, Salesforce, HubSpot CRM) ● Ticketing Systems (HALO PSA and FreshDesk) ● Project Management Tools (, ZohoDesk, Asana, Slack)
...for better search engine rankings. - - - List of tasks and desires for website development Information Security Services (including Identity and Access Management - IAM) added: 1. Homepage • Headline: Clear and concise value proposition. Example: “Secure Your Business. Empower Your Team. Protect Your Data.” • Key Services Overview: Briefly highlight cybersecurity, staffing, helpdesk, and information security services. • Call-to-Action (CTA): Buttons like “Get Started,” “Schedule a Consultation,” or “Learn More.” • Hero Image or Video: Visuals representing security, data protection, and tech staffing. 2. About Us • Company Mission and Vision: Highlight your purpose. • Core Values: Sho...
I require an expert to install Odoo 18 Community on my clo...to install Odoo 18 Community on my cloud server, which is an Ubuntu virtual server. The installation should include specific modules: Sales and CRM, and Helpdesk. More detail description: - Install Odoo 18 Community on Ubuntu virtual server (will give access) - For Contacts: make mandatory fields: Email and Markets - Make Contact synchronization (one way) with MailerLite portal (whenever new Contact is created it’s needed to create new record at MailerLite (first name, last name, company name, email and Market). Each Contact Market stands for separate Group at MailerLite. - Install free Helpdesk (ticketing functionality, reading (using) separate email address) module if any available.
With over six years in customer support and cold calling, I have expertise across various industries. I e...to deliver exceptional service in these: ● Customer Support Specialist & Service Representative ● Help Desk & Technical Support ● Live Chat & 24/7 Support ● Virtual Assistant ● Cold Calling & Telemarketing ● Lead Generation Industry Experience: My background spans various sectors, including: ● Logistics & E-commerce ● Restaurants ● Airbnb/Real Estate ● Medical Billing & Insurance Claims ● IT Helpdesk ● Hospitality & Tourism Tools Proficiency: I have hands-on experience with the following software: ● CRM Management (Zendesk, Salesforce, HubSpot CRM) ● Ticketing Systems (HALO PSA and FreshDesk) ● Project Management Tools (, ZohoDesk, Asana, Slack)
...existing modules and the development of new ones, as well as system integration. Key Responsibilities: - Customization of modules, particularly within the Sales, CRM, Helpdesk, and Projects domains. - Development of new, tailored modules to meet our unique business needs. - Seamless system integration to ensure smooth operations across all platforms. - Web forms modification - PDF forms modification - Installation and upgrade of odoo apps - Setup of ci/cd pipelines in bitbucket - Development of custom-modules - Setup SSO in odoo Ideal Candidate: - Extensive experience with Odoo, particularly with the Sales, CRM, Helpdesk, and Projects modules. - Proven track record of module customization and development. - Strong system integration skills. - Excellent problem-solving a...
...--- Key Focus Areas: 1. Reaching HNIs: Create targeted campaigns showcasing 2x returns in 2-3 years with exits, we have done similar deals in past and have our select deals also Utilize exclusive events, personal meetings, and referral networks to build credibility. 2. Engagement and Retention: Establish an exclusive club for members with benefits like advisory sessions, real estate helpdesk, and networking opportunities. Share curated market insights and exclusive investment updates via personalized emails, reports, and events. Organize quarterly briefings to present upcoming opportunities, maintaining transparency and exclusivity. 3. Efficient Deal Closure: Develop a streamlined process to present, discuss, and close deals in 1-2 weeks, including pre-vetted le...
Job Title: Helpdesk Support Professional Location: Remote (Work within US hours, 8:00 AM - 5:00 PM CST) Job Summary: We are seeking a customer-service-focused Helpdesk Support Professional to join our IT team. The ideal candidate will have prior experience in providing technical support, exceptional troubleshooting skills, and proficiency in key IT tools and platforms. This role is responsible for delivering top-notch support to end-users, ensuring timely resolution of technical issues, and maintaining the highest level of customer satisfaction. Key Responsibilities • Provide technical support to end-users via phone, email, or chat within US hours (8:00 AM - 5:00 PM CST). • Troubleshoot and resolve issues related to the Microsoft Office 365 Suite (Outlook, Team...
Job Title: Helpdesk Support Professional Location: Remote (Work within US hours, 8:00 AM - 5:00 PM CST) Job Summary: We are seeking a customer-service-focused Helpdesk Support Professional to join our IT team. The ideal candidate will have prior experience in providing technical support, exceptional troubleshooting skills, and proficiency in key IT tools and platforms. This role is responsible for delivering top-notch support to end-users, ensuring timely resolution of technical issues, and maintaining the highest level of customer satisfaction. Key Responsibilities • Provide technical support to end-users via phone, email, or chat within US hours (8:00 AM - 5:00 PM CST). • Troubleshoot and resolve issues related to the Microsoft Office 365 Suite (Outlook, Team...
...improve knowledge sharing. o Change Management: • Change Requests: Process requests for changes to IT systems, including hardware, software, and configurations. • Impact Assessment: Evaluate the potential impact of changes on services and infrastructure • Implementation: Coordinate and implement approved changes while minimizing disruption. o Service Management: • Service Desk Operations: Manage a helpdesk to provide support for end-user issues and requests. • Off boarding, on boarding • Service Level Management: Define and monitor service level agreements (SLAs) to ensure services meet agreed-upon standards o Configuration Management: • Asset Management: Track and manage IT assets, including hardware and software inventory. o Security Operation...
I require a skilled developer with expertise in the ASPNET ZERO framework to assist in migrating a demo project from version 10.5 to the current version 14.0. The project comprises a backend built in ASPNET Core and a frontend using Angular. Key Requirements: - Complete migration without adding new features - Preserve all existing custom modifications - Experience with EF Core and proficiency in handling database schema changes. - Strong skills in writing and maintaining unit tests to ensure code quality and reliability. - Expertise in upgrading and maintaining Angular applications, ensuring compatibility with the latest version. Unfortunately, I do not have detailed documentation for the custom modifications, so an ability to understand and work with the existing codebase...
...growth potential. 4. **Monitoring and Exit**: Stay updated on your investment progress, and exit with clarity and profit." --- ### **Part 5: Member Benefits** **[Visual: Icons and footage of exclusive events, meetings, and testimonials]** **Voiceover:** "As a member of BRIC, you’ll enjoy: - **Exclusive Land Deals** - Invitations to high-value **networking events**. - A **Real Estate Helpdesk** for guidance on legal, taxation, and market insights. - Access to **mandated deals** customized to your needs." --- ### **Part 6: Our Track Record** **[Visual: Real-life success stories or graphs showing returns]** **Voiceover:** "Our investors have achieved remarkable returns—50-100% in just 2-3 years—thanks to our expertise a...
I need assistance with client acquisition through my new website and a fully managed LinkedIn, Instagram page. Key Responsibilitie...promotional content on LinkedIn. - Track and report on lead conversion metrics. Ideal Skills: - Expertise in lead generation strategies. - Proficiency in LinkedIn management. - Ability to curate and create engaging content. The focus should be on generating B2B leads. We're looking to promote premium customer service tools as of now. Discount attached.
I'm in need of an intermediate-level User Helpdesk Agent to support our users in navigating our custom-built event management system. This role will involve user support, testing new functions, and updating our software documentation. Key Responsibilities: - Provide user support, assisting with system navigation and troubleshooting. - Interact with our developers to test new functions of the software. - Update and maintain the software documentation. Ideal Skills & Experience: - Previous experience in a user helpdesk or support role, particularly with custom-built systems. - Intermediate-level understanding of software testing procedures. - Capable of clear, concise communication with both users and developers. This is a great opportunity for someone with a solid ...
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I'm looking for a Salesforce expert to create a custom form for requesting price changes. This ...change requests and forward them to the respective managers for approval. - Trigger an email notification to the sales rep and their customer once approved. - Open a ticket with Salesforce helpdesk to track the request. - Email the pricing department to update the new price in the system. Key Specifications: - The price sheet is hosted in Tableau. - A connection needs to be established between the Salesforce instance, a middleware and Tableau to pull the prices. Ideal skills for this job include deep understanding of Salesforce, experience with Salesforce Form development, and knowledge of Salesforce's helpdesk system. Please include examples of similar projects you ...
Admin Dashboard Creation for Assessment Website I'm seeking a talented developer to create an Admin dashboard for my testing and assessments website. The tables and prototype are already available, and I've identified a theme for the project. Check it : Key Features: - User Management: The admin should be able to manage users efficiently. - Analytics and Reporting: The dashboard should provide comprehensive analytics and reporting features. - Settings and Configurations: The admin should be able to modify settings and configurations as needed. Technical Requirements: - Preferred Tech Stack: The dashboard should be developed using ASP .net and MVC. - Access Control: The dashboard should implement Role-based access
...systems. - Ensure the software can scale efficiently with an increasing number of users. - Optimize the software performance to ensure a smooth user experience. - Incorporate multi-tenancy support for better resource management and isolation. - Ensure the software complies with relevant data protection and healthcare regulations (e.g., HIPAA). - Implement a user support system including live chat, helpdesk, and FAQ resources. - Incorporate user analytics to track usage patterns and provide insights for future improvements. The transformed SaaS version will be accessible to users via a web browser. Ideal Skills and Experience: - Extensive knowledge in SaaS development and integration. - Prior experience in clinic management software is a plus. - Proficiency in implementing adva...
I need to make a change to my helpdesk portal (I use which is an open source helpdesk) Currently the ticket number is represented by the "ID" field of the "THREADS" table but I want to change it so that a unique alphanumeric custom number is generated and that it is used for all functions such as "search filters" and that it is inserted in the subject of email communications sent to users.
I am seeking mid-level BPO prof...and engage with customers positively. - Technical Support Expertise: Candidates should be able to troubleshoot and resolve technical issues efficiently. - Sales Experience: Candidates with a background in sales will have an added advantage. Familiarity with Tools: - CRM Software: Candidates should be able to manage customer relationships and track interactions effectively. - Helpdesk Software: Experience in using Helpdesk software for ticketing, tracking and resolving customer issues is critical. - Data Entry Tools: Candidates should have a good eye for detail and be able to input data accurately and efficiently. Ideal Candidate: The ideal freelancers for this project would be able to source, screen and present qualified candidates who mee...
...of network Business Continuity: Disaster Recovery as a Service for on-premise and cloud workloads Backup as a Service for on-premise, cloud, SaaS workloads Cloud: Infrastructure as a Service Migration to cloud platforms like AWS, Azure, GCP Assessment of on-premise, cloud infrastructure Monitoring of cloud and application workloads Deployment and management of M365 Suite Managed Services: Helpdesk/Service Desk System Administration Network Administration M365 Administration Cyber Security Administration Monitoring of Applications, infrastructure, network, cyber Security. The business profile should be tailored to appeal to prospective clients, emphasizing service value and customer benefits. The tone of the business profile should be professional and formal. The company pr...
...training books to read, what certificate tests to sign up for, and to help keep me accountable throughout the process. I learned that one of my personality flaws is that I need to feel like someone is watching me to get motivated to do difficult work. Reading material that I find uninteresting is difficult work for me but I am able to do a lot with the right motivation. I worked my way up from helpdesk to Global IT Manager in the Bay Area (San Jose) working under the CEO in a medium sized company with sites all over the globe over the span of 9 years. I worked fully remote and moved to Mexico where I spend 6 months out of the year. I spend my other 6 months in Prague. I have learned a lot and made a good salary throughout my career. I want to continue to live in Mexico and ...
I'm in need of a skilled IT support professional specializing in helpdesk support. Your role would include troubleshooting various technical issues and providing prompt and effective solutions. Ideal Skills: - IT Support - Troubleshooting - Customer Service Your main task will be to ensure minimal downtime and maintain smooth operation of our systems. Looking forward to your bids. The expert will primarily focus on hardware-related issues. The helpdesk support expert is expected to work part-time.
...ERP modules with a focus on inventory management, automated reordering, and barcode scanning for efficient stock control. Integrate a barcode generation system to support product tracking and efficient labeling. 2. CRM and Customer Support Implement customer segmentation, sales pipeline management, and communication history tracking. Integrate customer support tools, including live chat, a helpdesk/ticketing system, and self-service features. Ensure GDPR compliance with cookie consent banners, privacy policy integration, and cookie tracking. 3. E-commerce Website Development Develop a clean and user-friendly e-commerce website based on Odoo, with product listings, seamless checkout, and clear navigation. Integrate secure payment methods, including Swish, Klarna, and oth...
I'm seeking a professional who can help me source clients in the E-commerce sector that are in need of chat software for their websites or helpdesk/chatbot tools. I can offer them premium deals that are more competitive than the usual retail price of these tools. Ideal Skills: - Proven experience in B2B sales, specifically targeting e-commerce. - Excellent networking and communication skills. - Familiarity with chat software features and their benefits for e-commerce. Most Appealing Software Features: - Live chat with agents - Automated chatbot responses Planned Outreach Method: - Primarily through targeted email campaigns. Your role will involve identifying potential clients, crafting persuasive email pitches, and helping me close deals. EACH PAID CLIENT WILL GET FREEL...
**Company: SmartNet Solutions** **Description:** SmartNet Solutions seeks an experienced web developer to build a new website with integrated e-commerce, NinjaOne API, and Wave payments. This platform will automate workflows, manage recurring payments, and offer a seamless user experience. We need robust email notification systems, a helpdesk ticketing backend, and future-proof functionality that can scale as we grow. **Project Scope:** 1. **Website Front-End & E-commerce Development** - Design a responsive, user-friendly website hosted on GoDaddy. - Implement easy navigation, clear product listings, and a seamless checkout. - Ensure the platform is manageable, user-friendly, responsive, and ADA compliant. - **E-commerce**: Integrate a shopping cart with ...
I'm seeking an experienced professional to develop a PowerPoint presentation for a business proposal. The proposal is centered around our unique Helpdesk services and aims to position us as the client's leading prototype helpdesk solution. Key Aspects of the Project: - Content: I will provide all necessary content, which you will create charts, flow charts, and tables. Your role will be to integrate this content into visually appealing and professional slides. 3 slides maximum are needed. - Professional & Notable: The presentation should emphasize our unique services and the value we add for the client. Ideal Skills and Experience: - Proven experience in creating compelling business presentations. - Proficiency in PowerPoint with an emphasis on business pro...
For a school app, several essential features can streamline communication, enhance learning, and improve engagement between teachers, students, and parents. Here are some key features to consider: 1. Student and Parent Dashboard An organized dashboard for students and parents to view assignments, schedules, and important announc... 11. Exam and Test Schedules Allows students to view exam timetables, topics, and upcoming test schedules. 12. Transport Tracking (if applicable) GPS tracking for school buses, allowing parents to monitor the real-time location and estimated arrival time. 13. Student Profiles Profiles where students can view their information, achievements, and personal records. 14. Support Section A helpdesk or FAQ section for common issues and customer support...
I'm looking for an expert in Odoo and FreePBX(Asterisk) to automate various processes through integration. With this project, I aim to streamline the following: - Call logging and tracking - Customer support ticketing - Sales follow-ups The integration will specifically involve the following Odoo modules: - CRM - Helpdesk - Sales Ideal candidates should have extensive experience with Odoo, FreePBX(Asterisk), and the aforementioned Odoo modules. They must be able to understand the intricacies of these systems and create a seamless integration that enhances efficiency and productivity. Knowledge of call tracking software and customer support systems would be beneficial.
I'm in need of IT Helpdesk support specifically targeting software issues on my Windows system. - I'm facing several installation problems, so a keen eye for software setups will be crucial. - There are also performance issues that need to be troubleshooted and resolved. - Compatibility issues are also presenting challenges, so experience with various software and systems compatibility checks will be beneficial. This project requires a professional with a strong background in IT Helpdesk support, particularly with software on Windows operating systems.
I'm seeking an experienced IT Level 2 Helpdesk technician to provide comprehensive support across software, hardware, and network issues. The selected freelancer will primarily focus on network security and firewall management and perform system updates on a monthly basis. Key Responsibilities: - Troubleshoot software, hardware and network issues. - Manage and secure the network, including firewall oversight. - Conduct monthly system updates. Ideal Skills: - Proficient in software troubleshooting. - Experienced in hardware troubleshooting. - Skilled in handling network issues. - Strong knowledge in network security and firewall management.
I'm seeking a skilled professional to assist me with exporting and importing tickets in my Freshdesk helpdesk system. Key Tasks: - Exporting tickets from Freshdesk into specified formats: CSV, JSON, and XML. - Importing tickets back into Freshdesk from these formats. Ideal Skills and Experience: - Extensive experience with Freshdesk. - Proficiency in working with CSV, JSON, and XML formats. - Prior experience in Helpdesk system ticket export and import. - Excellent attention to detail and ability to follow instructions precisely. Your expertise will help ensure a smooth transition and maintain the integrity of our ticket data.
With over six years in customer support and cold calling, I have expertise across various industries. I e...to deliver exceptional service in these: ● Customer Support Specialist & Service Representative ● Help Desk & Technical Support ● Live Chat & 24/7 Support ● Virtual Assistant ● Cold Calling & Telemarketing ● Lead Generation Industry Experience: My background spans various sectors, including: ● Logistics & E-commerce ● Restaurants ● Airbnb/Real Estate ● Medical Billing & Insurance Claims ● IT Helpdesk ● Hospitality & Tourism Tools Proficiency: I have hands-on experience with the following software: ● CRM Management (Zendesk, Salesforce, HubSpot CRM) ● Ticketing Systems (HALO PSA and FreshDesk) ● Project Management Tools (, ZohoDesk, Asana, Slack)
I have a .Net theme and I need someone to make a project. I am also a .Net developer but don't have enough time to work on it. Link to the theme: Key Requirements: 1. Develop a clean login page with authentication from SQL Server database. 2. Create a dynamic menu that updates based on the login. The menu items and their corresponding page links should be fetched from the database. 3. Build a report page that displays data in a grid format from the database using DataTable. 4. Implement functionality to update grid data (similar to demo page in the theme). 5. Develop a fully functional task list page that supports add, update and delete operations. Extra Security Measures: Implement login authentication security
I am seeking an experienced Odoo developer to create a custom module that integrates project management with a helpdesk system. The module aims to streamline communication between our project managers, clients, and freelancers by centralizing tasks, tracking working hours, and automating notifications. The solution should enhance transparency, accountability, and efficiency in project delivery.
I'm looking for a VOIP professional who can help with: - CLI installation in Twilio - Configuring and setting up VOS3000 with the Twilio gateway The primary g...a VOIP professional who can help with: - CLI installation in Twilio - Configuring and setting up VOS3000 with the Twilio gateway The primary goal of this setup is to facilitate call routing and management. I need some customization options for call routing, so an intermediate level of control is required. You do not need to integrate this VOIP setup with any other systems, such as a CRM or helpdesk system. Ideal skills and experience for this job: - Extensive knowledge of VOIP systems, particularly Twilio and VOS3000 - Experience with call routing and management - Ability to implement some customization options ...
With over six years in customer support and cold calling, I have expertise across various industries. I e...to deliver exceptional service in these: ● Customer Support Specialist & Service Representative ● Help Desk & Technical Support ● Live Chat & 24/7 Support ● Virtual Assistant ● Cold Calling & Telemarketing ● Lead Generation Industry Experience: My background spans various sectors, including: ● Logistics & E-commerce ● Restaurants ● Airbnb/Real Estate ● Medical Billing & Insurance Claims ● IT Helpdesk ● Hospitality & Tourism Tools Proficiency: I have hands-on experience with the following software: ● CRM Management (Zendesk, Salesforce, HubSpot CRM) ● Ticketing Systems (HALO PSA and FreshDesk) ● Project Management Tools (, ZohoDesk, Asana, Slack)
...Message (DM).- Advanced AI: Utilise AI based on ChatGPT or a similar solution to understand and respond to user inquiries by interpreting the service instructions document.- Service Request Submission: The chatbot must enable citizens to submit service requests in different public service categories by providing the necessary information and categorising the request accordingly.- Control Panel (Helpdesk System): - Service Category Management: Create a panel or website where the public organisation can define the categories of service requests citizens can open (e.g., Public lighting, healthcare, sanitation, etc.). - Viewing and Tracking Requests: The panel will allow department managers to view open requests, filter by category, and track the progress of each service ...
I am seeking a seasoned IT Helpdesk professional with a primary focus on software troubleshooting. The role is exclusively dealing with software issues on Windows operating systems. Ideal skills and experience for the job include: - Comprehensive knowledge of Windows OS software - Proven experience in software troubleshooting - Excellent problem-solving skills
