Cloud PBX
Freedom from Costly, Inflexible Infrastructure.
Our powerful Cloud PBX solution can reshape how your business communicates, while keeping costs low.
Cloud PBX from Digicel Business gives you all the call handling features of a traditional property-based PBX system, with the added benefits of integrated communications across multiple offices or mobile devices.
It allows extension to extension and calling into and out of organizations using a PBX that is cloud hosted. The merging of data communications networks with existing voice networks creates a single platform for effective communication is known as Unified Communications (UC).
Organizations that have aged PBX or telephony infrastructure, distributed locations and even new businesses can find the ease of a Cloud PBX solution useful to their business.
Why Choose Cloud PBX
Cost Savings
Manage costs and reduce Total Cost of Ownership with predictable monthly charges and reduced communication expenses with little to no upfront costs.
Warranty
Hardware replacement for Digicel- provided hardware for the duration of the contract.
Managed Solutions
Drive cost efficiencies by outsourcing end to end management to Digicel’s technical expert s, allowing in-house IT staff to focus on business.
Service Guarantee
99.99% site availability is delivered through centralised managed service team, using proactive alarms.
Scalability & Survivability
Solutions can meet rapid growth demands while still providing redundancy in the event of link failure.
Improve Agility
Enhance your agility and responsiveness to your customers needs.
Features
Provider Agnostic
Based on location and business size, any provider’s Broadband service can be used.
PBX Features
Includes PBX features such as Hunt Groups, Voicemail and Automated Attendant to ensure each call is received
Call Account & Recording
Call Accounting and Call Recording available for quality assurance purposes.
HD Voice
High Definition voice provides clarity and reliability of communication.
Bridge the gap between legacy and digital communications while giving your business the competitive edge.
Digicel’s SIP Trunking solutions bridge fixed voice, mobile and data networks into one to provide a new technology akin to telephone lines.
SIP Trunking can be provided using fibre or microwave connectivity. These solutions provide a new way of connecting multiple concurrent incoming and outgoing calls using an IP-based data link, such as IP-VPN or Internet.
Organizations that have their own PBX or existing call centre but want to take advantage of Digicel’s low calling toll rates can benefit from the use of a SIP Trunk.
Why Use SIP Trunking?
Cost Savings
Manage costs by paying for the bandwidth you need, anchored by fully owned networks in 25 countries, connected by extensive and diverse subsea cables.
Speed
Digicel connects businesses to anywhere globally with speeds from 1Mbps to over 1Gbps.
Efficiency
Outsourcing end to end management to Digicel’s technical experts, allows headroom for your IT staff to focus on innovative thinking to drive your business forward.
Service Guarantee
99.99% site availability can be achieved, and is delivered through centralized managed service team, using proactive alarms to alert when there are issues.
Premier Partner
Managed Connectivity services are offered using worldwide leaders in routing and switching network components.
Managed Solution
Managed Connectivity solutions are 24x7x365 centrally managed with an SLA, monitoring and reporting available.
Features
Flexible Voice Traffic Control
Flexible voice traffic control allows the number of inbound and outbound channels to be set.
Increase Channels
The number of channels can be increased based on seasonality or emergency situations.
Leading PBX provider Integration
Integrates with leading PBX providers, once enabled with the necessary cards and licenses.
360 Comms Push to Talk (PTT) is a complete Private Secure PTT Communications Environment provided over cellular and Wi-Fi Networks via users' own devices or rugged smart radio devices.
The service is the next evolution of Push to Talk technology, surpassing traditional 2-Way Radio systems in terms of price, scalability and functionality.
PTT solutions are often used in higher-risk industries, or those with expansive locations. Existing radios have limited range and functionality resulting in teams carrying multiple devices , which this solution can reduce or eliminate.
Why Use 360 Comms Push-To-Talk?
Cost Savings
Manage costs by paying for the bandwidth you need, anchored by fully owned networks in 25 countries, connected by extensive and diverse subsea cables.
Speed
Digicel connects businesses to anywhere globally with speeds from 1Mbps to over 1Gbps.
Efficiency
Outsourcing end to end management to Digicel’s technical experts, allows headroom for your IT staff to focus on innovative thinking to drive your business forward.
Service Guarantee
99.99% site availability can be achieved, and is delivered through centralized managed service team, using proactive alarms to alert when there are issues.
Premier Partner
Managed Connectivity services are offered using worldwide leaders in routing and switching network components.
Managed Solution
Managed Connectivity solutions are 24x7x365 centrally managed with an SLA, monitoring and reporting available.
Features
Smart Radio Devices
Rugged smart radio devices suitable for electrostatically sensitive areas.
Man Down Alerts
Offers man down alerts to ensure safety of lone workers in remote or risky environments.
Privacy Restrictions
Privacy restrictions around shared content ensures that devices have consistent and appropriate usage.
Encrypted Calling & Messaging
Includes encrypted one-to-one and group calling and messaging with support for image and video sharing.
Team Location
Team location and telemetry available for coordination with instant response and location notifications.
Workplace Incident Monitoring
Recording and audit functionality enable monitoring and investigation of workplace incidents.
This Is How We Empower Your Team Communication
Connect to the cloud with confidence.
Our cloud collaboration solutions are applications that can be installed on mobile phones, computers and tablets to allow teams of workers to collaborate via voice and video calling, instant messaging and file sharing.
Cloud collaboration is the best available solution for a team that works in a physically distanced manner or to enable safely meeting with people outside the organization.
Why Use Cloud Collaboration?
Cost Savings
Manage costs and reduce Total Cost of Ownership with predictable monthly charges and reduced communication expenses with little to no upfront costs.
Warranty
Hardware replacement for Digicel-provided hardware for the duration of the contract.
Service Guarantee
99.99% site availability can be achieved, and is delivered through centralized managed service team, using proactive alarms to alert when there are issues.
Scalability & Survivability
Solutions can meet rapid growth demands while still providing redundancy in the event of link failure.
Managed Solution
Drive cost efficiencies by outsourcing end to end management to Digicel’s technical experts, allowing in-house IT staff to focus on business operations.
Improve Agility
Enhance your agility and responsiveness to your customers needs.
Features
Real-Time Encryption
Offers real-time, encrypted communication.
Quality Collaboration
Instant file-sharing, virtual whiteboarding and screen-sharing provides higher quality collaboration.
Hybrid Meeting Support
Supports hybrid meetings as people return to offices, with meeting participants in-room and remote.
Calling Options
Make audio calls on the platform and use telephone networks to call external numbers.
Microsoft Cloud Productivity is designed to help you achieve more, with innovative Office apps, intelligent cloud services and world-class security.
Take your enterprise to the next level with Digicel Business powered by Microsoft 365, the leader in cloud-based productivity. Discover the benefits of an integrated cloud platform that delivers industry-leading productivity apps like Microsoft Teams, Word, Excel, and PowerPoint, along with intelligent cloud services and world-class security.
Why Use Microsoft 365?
Collaboration
Collaborate, meet, call, and connect business apps—all in one place with Teams.
Flexibility
Easily transition from computer to mobile device with innovative and powerful mobile apps.
Secure Communication
Users can work from anywhere on any device with robust security and reliability.
Cost Control
Mix and match plans on a subscription-based, pay-per-use basis.
Features
Cloud Access
Microsoft 365 is delivered to users through the cloud and includes Outlook for e-mail, SharePoint Online for collaboration, and a suite of Office Web Apps.
Quick & Easy Deployment
Fully cloud-based model allows for quick and easy setup.
All-In-One Platform
All-in-one collaboration and productivity tools.
Dream Big with Digicel Business & Microsoft
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