[Holiday Announcement] 🧨 We will be closed for the Chinese New Year holiday. Orders placed after 12 PM (GMT +8) on 27 January will be processed starting 3 February.🧧

Delivery Information

How to Calculate Shipping Fees

Malaysia

Please visit delivery information in Cytron Malaysia for details.

The price shown on the website is inclusive of all taxes and duties. We will bear all additional charges/tax/duties that may incur. 

 

Singapore

Please visit delivery information in Cytron Singapore for details.

The price shown on the website is inclusive of all taxes and duties. We will bear all additional charges/tax/duties that may incur. 

 

Thailand

Please visit delivery information in Cytron Thailand for details.

The price shown on the website is inclusive of all taxes and duties. We will bear all additional charges/tax/duties that may incur. 

 

Vietnam

Please visit delivery information in Cytron Vietnam for details.

The price shown on the website is inclusive of all taxes and duties. We will bear all additional charges/tax/duties that may incur. 

 

International

The international shipping rate varies for each country, you can estimate the shipping fee at the shopping cart or upon checkout.

Shipping Method and Delivery Time :

Delivery LocationShipping MethodEstimated delivery time
Indonesia, Philippine, Brunei, Hong Kong, China, Taiwan, South Korea, Japan. (major city)*DHL Express/ Fedex International Priority2-4 working days
India, Pakistan, Macau, Australia, New Zealand, Most of the Europe country, US, Canada, Middle East, and rest of the Asia country. (major city)*DHL Express/ Fedex International Priority3-6 working days
Central & South America, Africa and rest of the country. (major city)*DHL Express/ Fedex International Priority

5-8 working days

Malaysia (major city)*Please visit delivery information in Cytron Malaysia for details.
SingaporePlease visit delivery information in Cytron Singapore for details.
Thailand (major city)*Please visit delivery information in Cytron Thailand for details.
Vietnam (major city)*Please visit delivery information in Cytron Vietnam for details.
* For non-major city, delivery time may take 2-5 working days longer.

 

Taxes and  Import Duties

  • What’s Included: Shipping charges cover only base shipping fees. Customs duties, taxes, and country-specific fees (except Malaysia, Singapore, and Thailand) are not included.
     
  • Your Responsibility: You’re responsible for any local taxes (VAT, GST), import duties, and customs clearance fees.
     
  • Non-Delivery: If unpaid fees prevent delivery, we are not liable for any loss or damages, and no refund (including shipping) will be issued.
     
  • Important: Check your country’s import policies with local authorities before ordering, as we cannot estimate these fees.