The Internet Home service provides broadband access to the Internet using the ADSL2+ technology offering the customer e-mail access on the move via the Cytanet WebMail service.
Additionally the following services & facilities are available to the customer:
- Free modem with Wi-Fi and router functionalities.
- One free e-mail address.
- Free provision of antivirus and antispam email protection.
- Free provision of Safe Internet for protecting children from illegal, undesirable and harmful internet content.
- Free Technical Service and Customer Support via 132.
Access to the internet is offered as follows: (i) Advertised speed - this is the speed that is advertised for each product, (ii) Maximum speed - this is the same as the advertised speed, (iii) Normally available speed - this is at least 90% of the maximum speed and is available to the end user twenty-four hours a day, (iv) Minimum speed - this is defined as 80% of the maximum speed.