Video: Inside Crutchfield's Product Research Team
How we know so much about the products we sell
Our Product Research team examines one of every car and home audio/video product that we have in our warehouse. Check out the steps involved in databasing a product, and where to find the info the team gathers when you're shopping at crutchfield.com.
For car audio products, this product data combines with the data we collect from vehicles to create our vehicle-fit database (as seen in our video about the Crutchfield MasterSheet™). And that's how we know whether or not a product fits your car.
Read video transcript
My name's Russ. I work in product research. Generally as soon as products are brought into our warehouse for the first time, we'll get one copy of it, that item brought over so we can research it. Well, the first thing I do is usually inventory what's in the box. We have a place on our website and in our internal applications for our sales team and tech department and list all of the parts in the box as I take them out. So we'll take real world dimensions with any included accessories, feet, grills, harnesses, cables attached to to that product, so you'll know it'll fit. And then start writing up information about it based off the manufacturer's website, product manuals, any information we're given for it. We want to know definitively whether something fits or it doesn't. Like kind of being the, the guy behind the scenes providing the information to our sales staff and our tech staff. I've always been into audio, car and home and pro audio especially. So it's an interesting field for me and I enjoy working in it. It kind of all starts with us. We do, you know, the best we can to make sure that information is put in there correctly and promptly. So when a customer calls in, even on a brand-new product, you know, we have that information readily available for them and our staff.
Comments (20)
Please share your thoughts below.
bill
Posted on 5/28/2024
the size of the stand on the sony 9 85" tv is 18" long not 13" long 2024
Ray Ward from Charlottesville
Posted on 9/4/2023
Looking for backlit remote control for Sony - 55" Class BRAVIA XR A80L OLED 4K UHD HDR
Derius Mosley from Riverview
Posted on 8/27/2023
How do I buy
Bob Schuster from Indio
Posted on 7/17/2023
Hello, I need dependable 10' Pro quality USB C to RCA audio cables to run from my iPadPro (USB C) to my PA red & white RCA. Do you offer requested items?
Dominic DeVito from Crutchfield
on 7/18/2023
Danny Simpson from Healdton,Ok.
Posted on 6/18/2023
i would like bone headphones for TV listening. Is there a product available?
Tiawna from Redding
Posted on 2/8/2023
I have 2 very vintage looking speakers. I guess floor/table style speakers. There is 2 of them. Heavy and real wood. They have a label that says cp with a o that goes over top of them. One button and one orange light. No other info. I've looked online a bunch but can't seem to figure out what brand or what they are exactly. Anyway anyone can help!? If so please let me know!
David Brown from Bel Air
Posted on 2/6/2023
I've purchased items from Crutchfield over a many years spread. I have always been impressed with the supplemental adaptive pieces and info until most recently. I have some findings and constructive criticism regarding several of the Metra kits received for equipment I installed in a 2019 Hyundai Elantra. if you are interested, I'm happy to pass them along to you.
Billy Burns from Blue Ridge
Posted on 12/7/2022
As you all may be aware, the FCC is shutting down the 2g cell signal. Is the experts at Crutchfield working with any companies to make a device to connect to our GM vehicles to upgrade the service? This affects my onstar on my GM vehicle.
Andrew from Grant's
Posted on 10/4/2022
I Have A sub box with three 10's I recently needed another sub unfortunately I also needed to replace the plexiglass My question was I Purchased a sub but I cant get it in The box I don't know if the subs are specially ordered or it's a old school box with new school subs I dont know what to do break the box a lil or cut the sub just enough to fit. am at a loss waited 5 years now nada
Richard Roller from Chicgo
Posted on 7/23/2022
Please help me locate and print off the owner's manual for this marvelous and aged SONY CDRadio cassette CORDER CFD-C1000. Can you locate and email me at the address below. Please help. This appears to be my final hope. Thank you. Sincerely, Brother Richard Roller, FSC