Help Center

Get answers to COOP FAQs and connect with COOP customer support in our Help Center.

Popular FAQs

How can I contact someone at COOP by Ryder?
Who is responsible for IFTA on my rental truck?
What is required to rent a commercial vehicle on COOP?
What is COOP by Ryder?
How does the vehicle return process work after a rental?
How does COOP Roadside Assistance work?
How do I respond to requests and extensions?
Do I need to provide my own insurance to rent vehicles?

Quick Help

Roadside Assistance

Call our 24/7 service line at 855-961-2413. For more information about COOP Roadside Assistance services, please click here.

Support Center

For businesses with a COOP account, you can contact us here to create a ticket about reservations, claims, payments, reimbursements, and more.

Customer Service

If you are a customer, contact our team by phone at 877-747-5352 Monday thru Friday, 8 am to 6 pm EST, or Saturday and Sunday, 8 am to 2 pm EST.

Catch Up on the Latest With COOP

Drayage Vs. Cartage: What You Need to Know | COOP by Ryder

We often hear terms like "drayage" and "cartage" being thrown around. Still, many people find themselves scratching their heads when discussing their differences in the trucking industry. Let's clear things up and discuss the differences between drayage and cartage.

The Aerodynamic Advantages and Benefits of Trailer Skirts | COOP by Ryder

Looking for ways to maximize stops at the pump when hauling goods on commercial trailers? When transporting loads, every mile counts, and fuel costs can significantly impact the bottom line. Finding ways to improve fuel efficiency is crucial, which is where trailer skirts (edge skirts or trailer side skirts) come in. These aerodynamic panels attach to the underside of trailers, and though they seem small, they offer big benefits for trailers.

Liftgate Guide for Commercial Trailers | COOP by Ryder

Need a hand with the heavy lifting? In the world of commercial trucking, efficiency is king. Whether you're hauling groceries, construction materials, or anything in between, time is money. That's where liftgates for trailers come in – they're game-changers for streamlining deliveries and keeping your business running smoothly. Choosing the right liftgate can make all the difference in productivity, so you'll want to make sure you are considering everything when renting trailers with liftgate options.

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