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Basics
Understand payday loans
While there is no set definition for a payday loan, there are common characteristics. Read more
Decide if a payday loan is your best option
Think about the costs you will pay, whether you want to borrow, and how you will pay back the loan. Read more
Learn the cost and fees associated with payday loans
Before taking out a payday loan, make sure you understand the potential fees you may have to pay. Read more
Take action
Submit a complaint
Having trouble with a financial product or service? If you've already tried reaching out to the company and still have an issue, you can submit a complaint. Tell us about your issue—we'll forward it to the company and work to get you a response, generally within 15 days.