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Money transfers

When sending money, you want to be confident that it will get there. Our resources explain your rights and how to take action if an error occurs.

Know your rights when transferring money

You have federal rights protecting your money, including special rules that generally apply even when sending it to another country.

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Basics

Know your rights when sending money abroad

Providers generally are required to give consumers certain information, including their fees and taxes, when sending money abroad. Read more 

Find out how to alert a remittance transfer provider about an error

If an error occurred when transferring money, you can better protect your legal rights if you let the provider know about the error. Read more

Key terms

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How-to guides

Submit a complaint

Having trouble with a financial product or service? If you've already tried reaching out to the company and still have an issue, you can submit a complaint. Tell us about your issue—we'll forward it to the company and work to get you a response, generally within 15 days.