Census Bureau Employment Contacts

Log into your USAJOBS account. On the "Profile Dashboard" (which appears once logged in) click on the plus sign to the left of the listing for the job to which you applied. Then click on "Full job announcement" at the bottom of the page and scroll to the bottom of the announcement. There, you will find the Human Resource Specialist Point of Contact (POC) name and telephone number for the announcement.

For general employment questions, please contact the HRD Call Center at hrd.call.center@census.gov.

The Public Student Loan Forgiveness (PSLF) Program forgives the remaining balance on Direct Loans after an individual has made 120 qualifying monthly payments under a qualifying repayment plan, while working full-time for a qualifying employer.  

The process requires your employer to certify your employment so that eligibility can be determined. The Census Bureau HR Division can certify all federal employment for current FLD employees for the purposes of the PSLF Program.   

HRD certifies the employment of all current FLD Census Bureau employees, to include employment at other federal agencies, if we are in possession of your personnel records. You will need to submit one PLSF form for each agency and period of employment you are seeking certification. We may not have your personnel records if you recently transferred from another agency or if you were recently re-hired into the government. In those cases, we will need to coordinate with your prior employer to obtain the necessary information.

If you are a current Census Bureau HQ Employees: Submit your PSLF application to the ES Portal. You will receive a reply email from ES via Kiteworks.

If you are a current Census Bureau FLD Employees Only: Call HRD Call Center (301) 763-4748 (HR4U) for support. Only send your PSLF application to HRD Call Center via fax: (301) 763-8466. You will receive a reply email from the HRD Call Center via Kiteworks. 

If you are a current Census Bureau HQ Employees: Submit your PSLF application to the ES Portal. You will receive a reply email from ES via Kiteworks.  

If you are a current Census Bureau FLD Employees Only: Call HRD Call Center (301) 763-4748 (HR4U) for support. Only send your PSLF application to HRD Call Center via fax: (301) 763-8466. You will receive a reply email from the HRD Call Center via Kiteworks.

If you separated from federal service and folder sent to National Personnel Records Center (NPRC), please contact the NPRC. Separated federal employees can contact the NPRC by one of the following methods:

Veteran and disability hiring: census.schedule.a.hiring@census.gov

Pathways Programs  

• Student interns: census.pathways.intern@census.gov
• Recent graduates: census.pathways.rg@census.gov
• Presidential management fellows: census.pathways.pmf@census.gov

Recruitment: hrd.recruiter@census.gov

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