With over five years as a Virtual assistant and customer support agent, I pride myself on my ability to solve problems, connect with people, and build relationships. I'm passionate about helping others and making their lives easier. My years of experience have taught me the importance of clear communication, patience, and a friendly demeanor. I love getting to know my customers and learning about their unique needs. My goal is to always provide the best possible service and ensure that every interaction is a positive one.
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Experiência
Data Entry and Customer Support Expert
fev., 2024 - Presente
•
10 meses, 22 dias
School Conex
fev., 2024 - Presente
•
10 meses, 22 dias
●Conduct outreach (update information
about clients).
●Introduce services and opportunities for
collaboration to clients.
●Set up meetings.
●Clearly articulate the benefits and be first
line of defence and actively communicate
with clients.
●Drive contract closures through effective
communication and relationship-building.
fev., 2024 - Presente
•
10 meses, 22 dias
Virtual Assistant
fev., 2021 - Presente
•
3 anos, 10 meses
JUSIL LINGERIE
fev., 2021 - Presente
•
3 anos, 10 meses
Sources and procures brassieres from suppliers using 1688, systematically comparing prices to secure optimal deals and maintain cost-effectiveness.
Demonstrating a strong commitment to efficien
Handles inquiries and feedback promptly, fostering positive customer relations, and resolving issues effectively to enhance overall customer satisfaction.
Creates engaging social media content to promote the lingerie shop, attracting and retaining customers through strategic online marketing initiatives
fev., 2021 - Presente
•
3 anos, 10 meses
Customer Support Specialist
abr., 2023 - dez., 2023
•
8 meses, 1 dia
Digital Witch Community
abr., 2023 - dez., 2023
•
8 meses, 1 dia
Provided prompt and effective solutions to community members' technical issues, demonstrating a deep understanding of the platform, and troubleshooting techniques to ensure quick problem resolution.
Actively engaged with community members by monitoring forums, responding to inquiries, and initiating discussions to create a positive and collaborative environment.
Contributed to the community's knowledge base by documenting common issues, solutions, and best practices.
abr., 2023 - dez., 2023
•
8 meses, 1 dia
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