Experienced Technology Lead having 13+ Years of extensive experience in IT Industry with a Bachelor Degree. Have completed Microsoft & ITIL Certification .Extensive knowledge and experience in Design, Implementation, Administration and Troubleshooting of Microsoft Windows 2003/2008/2012,2019, Microsoft Exchange Server 2003/2010/2013 ,Office365 and virtualization. Have in-depth Technical Management and Leadership experience and expertise in managing, engaging virtual and remote teams. Strong analytical & technical skills coupled with confident decision making for enabling effective solutions leading to high customer satisfaction and low operational costs. Well versed in quality control, risk, and change and release management especially within the financial sector. Proficient in project management and execution with established track record of successful delivery