Isla D.

I am a skilled DevOps and VoIP Engineer with extensive experience in system administration, infrastructure automation, and VoIP technologies. My expertise lies in designing, deploying, and maintaining scalable systems and VoIP solutions to ensure high availability, performance, and seamless communication. #Core Skills and Expertise: #DevOps: Infrastructure Automation: Proficient in automating infrastructure using tools like Ansible, Terraform, and CloudFormation. CI/CD Pipelines: Expertise in building CI/CD pipelines with tools such as Jenkins, GitLab CI/CD, and GitHub Actions to streamline deployment workflows. Cloud Platforms: Hands-on experience with AWS, Azure, and Google Cloud, including services like EC2, S3, RDS, and Lambda. Containerization & Orchestration: Skilled in Docker and Kubernetes for containerized application deployment and management. Monitoring & Logging: Proficient in tools like Prometheus, Grafana, ELK Stack, and Nagios to monitor system performance and troubleshoot issues. Scripting & Automation: Strong in scripting with Bash, Python, and PowerShell to automate repetitive tasks and improve efficiency. #VoIP Engineering: VoIP Systems: Expertise in configuring, managing, and maintaining VoIP systems using Asterisk, FreePBX, 3CX, and Cisco Unified Communications Manager (CUCM). SIP Protocol: Strong knowledge of SIP, RTP, and VoIP codecs for call routing, signaling, and troubleshooting. PBX Solutions: Experience in setting up and configuring PBX systems, call routing, IVR (Interactive Voice Response), and call recording. VoIP Security: Implementation of secure VoIP systems by configuring TLS, SRTP, and firewalls to prevent fraud and enhance communication security. QoS and Network Optimization: Skilled in optimizing networks for voice traffic using Quality of Service (QoS) techniques and monitoring tools. #Administration: Server Administration: Proficient in managing Linux and Windows servers, including performance tuning, updates, backups, and troubleshooting. Networking: Strong understanding of networking protocols (TCP/IP, DNS, DHCP, VLANs) and managing firewalls, VPNs, and load balancers. Database Management: Experience with MySQL, PostgreSQL, and NoSQL databases for storing and managing VoIP configurations and logs. #Strengths: Strong analytical skills for troubleshooting and optimizing systems. Effective collaboration with cross-functional teams to ensure seamless integration of DevOps and VoIP solutions. Passion for automation and process improvement to enhance system reliability and efficiency. Commitment to staying updated with emerging technologies in both DevOps and VoIP domains. I am dedicated to delivering robust, scalable, and secure solutions that meet business needs while improving overall system performance and communication capabilities.