Manage Your Account

How do I change personal information and settings in my account?

It's easy! You can manage your Boost account online or in the Boost Mobile app. Simply login to get started. Here you can see your billing and payment information, plan and usage details and much more

You Can:

Change your password
Update personal information
Update billing information
Adjust privacy settings

Download the Boost Mobile app below:

How do I change my password?

Boost Mobile app

Click Settings at the top right. Go to Security → Change Password

On the web

Head to the Log in page and enter your email or phone number linked to your account.
Choose Sign In with Password → Forgot Password.
If you used your email, watch for a verification email. If you used your phone number, expect a verification text.
Enter the code you receive and follow the prompts to set a new password.

How do I find my Security PIN?

You’ll need a 4-digit security PIN to verify your account. This PIN helps us keep your account secure when calling our Customer Care line or filing a Phone Protection claim.

On the web

To set up your Security Pin, you'll need to log into your Boost Account on the web.
Go to Settings → Security.
Under Account security, setup your 4-Digit Pin.

Boost Mobile app

To change your Security Pin, go to Settings → Security.
Select Change PIN to update your Security Pin.

If you need assistance, please reach out to Boost Customer Care.

How do I cancel a line?

Contact Boost Customer Care at (833) 502-6678.

Can I reactivate a line?

Absolutely, we'd love to have you back! Call us at (833) 502-6678 for help re-activating your line.