Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, social security number, aircraft tail number, driver’s license number, passport number, or other similar identifiers.
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We collect this type of information from:
- You
- Third parties, such as companies that help us maintain the accuracy of our data and data aggregators that help us complete and enhance our records
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We use this type of information to identify you and communicate with you, including:
- To book requested travel reservations
- To identify you
- To maintain the integrity of our records
- To send transactional messages (such as account statements or confirmations)
- To send marketing communications
- To provide customer service
- For security and risk management, fraud prevention and similar purposes
- For our Everyday Business Purposes
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We may disclose this type of information to our affiliates and to:
- Service providers
- Third parties under contract to protect the information
- Other third parties (including government agencies) as required by law
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Personal Information from this Category is retained only as long as is necessary for the purpose of:
- Providing the requested service(s)
- Everyday Business Purposes
- Complying with applicable laws
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Additional California Customer Records as listed in the California Customer Records statute, such as name, credit card number, debit card number, or any other financial information.
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We collect this type of information from:
- You
- Payment processors and other financial institutions
- Third parties that provide security and fraud prevention services
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We use this type of information:
- To fulfill our business relationship with you
- For recordkeeping and compliance
- For internal business purposes, such as finance, audits, reporting and analytics
- For risk management, fraud prevention and similar purpose
- For our Everyday Business Purposes
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We may disclose this type of information to our affiliates and service providers and to:
- Payment processors, financial institutions and others as needed to complete the transactions and for authentication, security and fraud prevention
- Our lawyers, auditors and consultants
- Customers, in connection with their audits of Boeing
- Other third parties as required by law
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Personal Information from this Category is retained only as long as is necessary for the purpose of:
- Providing the requested service(s)
- Everyday Business Purposes
- Complying with applicable laws
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Commercial Information, such as transaction information, purchase history, financial details and payment information.
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We collect this type of information from:
- You
- Payment processors and other financial institutions
- Third parties that provide security and fraud prevention services
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We use this type of information:
- To fulfill our business relationship with you
- For recordkeeping and compliance
- For internal business purposes, such as finance, audits, reporting and analytics
- For risk management, fraud prevention and similar purpose
- For our Everyday Business Purposes
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We may disclose this type of information to our affiliates and service providers and to:
- Payment processors, financial institutions and others as needed to complete the transactions and for authentication, security and fraud prevention
- Our lawyers, auditors and consultants
- Customers, in connection with their audits of Boeing
- Other third parties as required by law
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Personal Information from this Category is retained only as long as is necessary for the purpose of:
- Providing the requested service(s)
- Everyday Business Purposes
- Complying with applicable laws
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Internet or Network Information, such as information regarding interactions with a website, application, or advertisement
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We collect this type of information from:
- You and from your computer or devices when you interact with our platforms, websites and applications
- Automatically, via technologies such as cookies, web beacons
- Third parties, including computer security services and advertising partners
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We use this type of information:
- For system administration, technology management, including optimizing our websites and applications,
- For information security and cybersecurity purposes
- For recordkeeping
- To better understand our customers and prospective customers and to enhance our Relationship Information, including by associating you with different devices and browsers that they may use
- For online targeting and advertising limited to our own purposes
- For our Everyday Business Purposes
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We may disclose this type of information to our affiliates and service providers and to:
- Third parties who assist with our information technology and security programs
- Third parties who assist with fraud prevention, detection and mitigation
- Contracted third party advertising partners under contract to protect the information
- Our lawyers, auditors and consultants
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Personal Information from this Category is retained only as long as is necessary for the purpose of:
- Providing the requested service(s)
- Everyday Business Purposes
- Complying with applicable laws
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Geolocation Data, such as city or county-level, or precise geolocation information
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We collect this type of information from:
- You
- Your computer or devices when you interact with our platforms, websites and applications
- Automatically, via technologies such as GPS, Wi-Fi access points, and cell towers
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We use this type of information:
- For supporting your use of location-based tools such as airport/map views, city code searches and other features
- For improving Boeing applications
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We may disclose this type of information to our affiliates and service providers and to:
- Our lawyers, auditors, consultants
- Third parties under contract to protect the information
- Other third parties as required by law
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Personal Information from this Category is retained only as long as is necessary for the purpose of:
- Providing the requested service(s)
- Everyday Business Purposes
- Complying with applicable laws
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Inferences drawn from other Personal Information such as reading and listening history, search history, and saved items to create a profile.
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We collect this type of information from:
- You
- Third parties, including data aggregators and public records providers.
- We may also infer information about you based on information that you have given us and your past interactions with us and other companies.
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We use this type of information:
- To better understand you and to understand our customers generally
- To design products, services and programs that delight our customers, including loyalty programs
- To identify prospective customers
- For internal business purposes, such as quality control, training and analytics
- For our Everyday Business Purposes
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We may disclose this type of information to our affiliates and service providers and to:
- External partners with whom we have joint marketing arrangements
- Our lawyers, auditors and consultants
- Other third parties as required by law
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Personal Information from this Category is retained only as long as is necessary for the purpose of:
- Providing the requested service(s)
- Everyday Business Purposes
- Complying with applicable laws
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Sensitive Personal Information, such as social security numbers, or precise geolocation.
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We collect this type of information from:
- You
- Third parties, such as aviation regulatory agencies, which verify the information you provided
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We use this type of information:
- To book requested travel reservations
- To identify you
- To maintain the integrity of our records
- For customer verification
- For security and risk management, fraud prevention and similar purposes
- For our Everyday Business Purposes
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We may disclose this type of information to our affiliates and service providers and to:
- Our lawyers, auditors, consultants
- Other third parties as required by law
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Personal Information from this Category is retained only as long as is necessary for the purpose of:
- Providing the requested service(s)
- Everyday Business Purposes
- Complying with applicable laws
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