The ways in which personal data is processed depend on the channel of communication used, i.e. whether the Ministry is contacted by email, its contact form, by mail or by telephone (hotline).
3.1 Contacting the Federal Ministry for Economic Affairs and Climate Action by email
In addition to contacting staff at their personalised official email addresses, or by writing to one of the various office mail boxes, it is also possible to contact the Ministry at: info@bmwk.bund.de, our central inbox. In the latter case, the sender’s IP address will be recorded alongside the date and time of the query. The personal data sent to this central inbox and stored by the unit responsible for forwarding messages to the recipient responsible for the matter in hand will be deleted one year after the message is forwarded. For queries made to our Citizens’ Dialogue and our Visitor Services teams, please note the information in 3.3 and 3.4 below.
The units will store the data transmitted by you (e.g. name, first name, address), and at least your email address and all information contained in your email (including any personal data you transmit in this way) for the purpose of contacting you and answering your query. The data will be stored in accordance with the statutory time limits for retaining written records as per the Registry Directive, which applies in conjunction with the Joint Rules of Procedure of the federal ministries. We would like to inform you that data is processed in line with Article 6(1) (e) GDPR in conjunction with Section 3 Federal Data Protection Act. We need to process the data you transmit so that we can answer your query.
The IP address will only be used for the purpose of public prosecution under criminal law and to combat threats in line with the applicable legislation.
3.2 External email addresses
The Ministry’s website also lists third party email addresses for various fields of expertise. These are email addresses that do not end in “@bmwi.bund.de”. Should you choose to write to any of these email addresses, please note that the ministry has no responsibility regarding the processing of personal data transmitted to these addresses. If you have any questions about the way in which your personal data is handled by the relevant third party, please contact them.
3.3 Contacting the Ministry using the contact form of visitor services
You can use the Ministry’s website and this form to contact our Citizen’s Dialogue team at the Ministry. You can choose to indicate your address, so that we can answer your query by mail – if you expressly ask for this. The sender’s IP address will be recorded. The same is also true if you send a standard email to buergerdialog@bmwk.bund.de. alongside the date and time of your query.
By ticking the box and dispatching the contact form, you declare your consent as per Article 6 (1) (e) GDPR to the transmission and storing of your personal data and your IP address. Your personal data will be processed and stored for the purpose of answering your query. The IP address will only be used for the purpose of public prosecution under criminal law and to combat threats in line with the applicable legislation.
If you use the contact form to communicate with our Citizens’ Dialogue team, the content of the data fields will be transmitted only to that specific team within the Ministry.
All content submitted via the contact form to our Citizens’ Dialogue team is transmitted via an encrypted https link.
If we receive a message from you via the contact form or via email, we assume that we have the right to respond via email. Otherwise, you must explicitly ask us to use another channel of communication.
Your query will be processed by our staff at the Citizens’ Dialogue team. Our expert divisions will support them as needed. The Citizens’ Dialogue team will store the data transmitted by you (e.g. name, first name, address), and all information contained in your email (including any personal data you transmit in this way) for the purpose of contacting you and answering your query; the information will be stored for the periods of time set out in the Registry Directive, which applies in conjunction with the Joint Rules of Procedure of the Federal Ministries. We would like to inform you that data is processed in line with Article 6(1) (e) GDPR in conjunction with Section 3 Federal Data Protection Act. We need to process the personal data you transmit so that we can answer your query.
If you give your consent in the contact form to have your query referred to other state and federal authorities if this is necessary to answer your query, such referral will be made in compliance with data protection rules.
If you do not wish to have your data processed, you can terminate the process of contacting us at any time prior to submitting your request. In this case, your data will not be stored. You can withdraw your consent. Any processing of data that takes place on the basis of your consent until receipt of the revocation continues to be lawful.
3.4 Contacting the Ministry using the contact form of visitor services
The Ministry regularly hosts groups of visitors wishing to learn more about the Ministry’s work. If you are using the Contact form to communicate with Visitor Services, you will need to indicate how we should address you (Mr, Ms, Dr etc.), your name and first name, your email address, phone number, the date for which you would like to arrange a visit, and the number of participants. Without this data, the query you submitted via the contact form cannot be processed. In the latter case, the sender’s IP address will be recorded. The same is also true if you send a standard email to buergerdialog@bmwk.bund.de or buergerdialog@bmwk.bund.de alongside the date and time of your query.
By ticking the box and dispatching the contact form, you declare your consent as per Article 6 (1) (a) GDPR to the transmission and storing of your personal data and your IP address. Your personal data will be processed and stored for the purpose of answering your query. The IP address will only be used for the purpose of public prosecution under criminal law and to combat threats in line with the applicable legislation.
If you use the contact form to communicate with our Visitor Services team, the content of the data fields will be transmitted only to that specific team within the Ministry. By sending your query, you consent to your query being forwarded to third parties, in particular our security and safety service, if and to the extent that this is necessary for your query to be processed.
All content submitted via the contact forms of the Federal Ministry for Economic Affairs and Climate Action is transmitted via an encrypted https link.
If we receive a message from you via the contact form or via email, we assume that we have the right to respond via email. Otherwise, you must explicitly ask us to use another channel of communication.
The query you submit to us via the contact form will be processed by our Visitor Services staff.
According to an assessment by the security authorities, the Federal Ministry for Economic Affairs and Climate Action is subject to a high level of abstract threat on account of its role and its remit. This means that there is a correspondingly high need to protect everyone on the premises. In order to be able to give you access to the premises, the Ministry must record the names and first names and the dates of birth of all visitors prior to their visit. Other data such as the visiting institution, type of school, association or accessibility needs only serve for better preparation of your visit and are optional. For operational reasons, visitors’ names, first names and dates of birth are stored in an IT-based system and checked against your passport/identity card when you enter the premises.
The Ministry’s Visitor Services team will store the data transmitted by you for the purpose of contacting you and answering your query; the information will be stored for the periods of time set out in the Registry Directive, which applies in conjunction with the Joint Rules of Procedure of the federal ministries.
We would like to inform you that data is processed in line with Article 6(1) (e) GDPR in conjunction with Section 3 Federal Data Protection Act. We need to process the personal data you transmit so that we can answer your query.
If you do not wish to have your data processed, you can terminate the process of contacting us at any time prior to submitting your request. In this case, your data will not be stored. You can withdraw your consent. Any processing of data that takes place on the basis of your consent until receipt of the revocation continues to be lawful.
3.5 Contact via the registration for the INVEST database
If you are using the form to register for the INVEST database, you will need to indicate how we should address you (Mr, Ms, Dr etc.), your name and first name, your email address, and details about your company. Without this information, we will not be able to process your registration alongside the date and time of your query.
If we receive a message from you via the registration form or via email, we assume that we have the right to respond via email. Otherwise, you must explicitly ask us to use another channel of communication.
All content submitted via the registration form of the Federal Ministry for Economic Affairs and Climate Action is transmitted via an encrypted https link.
We would like to inform you that data transmitted via the registration form (which may included personal data provided by you) is processed in line with Article 6(1) (a) GDPR (consent), and for the purpose of answering your query.
If you use the registration form, the content of the data fields will be transmitted only to our Internet Presentation team. In the latter case, the sender’s IP address will be recorded. By ticking the box and dispatching the registration form, you declare your consent as per Article 6 (1) (e) GDPR to the transmission and storing of your personal data and your IP address. For the purpose of answering your query, your personal data will be processed and stored for a limited time. The IP address will only be used for the purpose of public prosecution under criminal law and to combat threats in line with the applicable legislation.
By sending your query, you consent to your query being forwarded to third parties, should this be necessary for your query to be processed.
The query you submit to us via the registration form will be processed by our Internet Presentation staff. You data will be stored by our Internet Presentation team for the purposes of answering your query and in line with applicable legislation and contractual agreements. The data will be deleted automatically after three years. Your query may be forwarded to the competent experts in the event that our Internet Presentation team is unable to process it.
Should your data be forwarded, it will be stored in accordance with the statutory time limits for retaining written records as per the Registry Directive, which applies in conjunction with the Joint Rules of Procedure of the federal ministries.
If you do not wish to have your data processed, you can terminate the process of contacting us at any time prior to submitting your request. In this case, your data will not be stored. You can withdraw your consent. Please take note, however, that, as the Registry Directive applies, your data will not be deleted immediately.
3.6 Contacting the Ministry by post
If you write a letter to the Ministry, the data transmitted by you (e.g. name, first name, address), and all information contained in your letter (including any personal data you transmit in this way) will be stored for the purpose of contacting you and answering your query. The data will be stored in accordance with the statutory time limits for retaining written records as per the Registry Directive, which applies in conjunction with the Joint Rules of Procedure of the federal ministries.
We would like to inform you that data is processed in line with Article 6(1) (e) GDPR in conjunction with Section 3 Federal Data Protection Act. We need to process the personal data you transmit so that we can answer your query.
3.7 Contacting the Ministry by fax
If you send a fax to the Ministry, the data transmitted by you (e.g. name, first name, address), and all information contained in your fax (including any personal data you transmit in this way)will be stored for the purpose of contacting you and answering your query; the information will be stored for the periods of time set out in the Registry Directive, which applies in conjunction with the Joint Rules of Procedure of the Federal Ministries. We would like to inform you that data is processed in line with Article 6(1) (e) GDPR in conjunction with Section 3 Federal Data Protection Act. We need to process the personal data you transmit so that we can answer your query.
3.8 Contacting the Ministry by phone
If you call the Ministry by phone, personal data will be processed to the extent that this is necessary for processing your query. We would like to inform you that data is processed in line with Article 6(1) (e) GDPR in conjunction with Section 3 Federal Data Protection Act.
3.9 Contacting our Citizens’ Dialogue team
Should you call our Citizens’ Dialogue team at +49 30 18615 0 or +49 30 18615 6187, your name (including the first name should you indicate this, your telephone number, and the date of your call will be recorded. Your postal address and/or email address will only be recorded if this is necessary for further communication and for processing your query.
The data you provide by fax will be stored for the purposes of contacting you and processing your query. This data will be stored in accordance with the statutory time limits for retaining written records as per the Registry Directive, which applies in conjunction with the Joint Rules of Procedure of the federal ministries. We would like to inform you that data is processed in line with Article 6(1) (e) GDPR in conjunction with Section 3 Federal Data Protection Act.
3.10 Referral of queries that do not fall within the Ministry’s remit
If your query does not fall within the remit of the Federal Ministry for Economic Affairs and Climate Action, we can refer the matter to other authorities at state and federal level without your consent and in line with data protection rules if we can assume that the transfer is in the person’s interest in terms of answering their query, and if no personal data of a sensitive nature is being transferred (Article 6 (1) (e) GDPR in conjunction with Section 3 Federal Data Protection Act; Section 25 (1) in conjunction with Section 23 (1) (1) Federal Data Protection Act).
3.11 Other visitors
The Ministry also welcomes individual visitors if there is a reason for the visit. In order to be able to give you access to the premises, the Ministry must record the names and first names and the dates of birth of all participants prior to their visit; this is necessary for the Ministry to be able to discharge its duties (PR work or work at expert level) as per Section 6 (1) (e) GDPR in conjunction with Section 3 Federal Data Protection Act.
Other data such as the visiting institution, type of school, association or accessibility needs only serve for better preparation of your visit and are optional. This data will be processed for the purpose of your visit to our experts or for informational purposes on the basis of your consent as per Article 6 (1) (a) GDPR. You can withdraw your consent at any time. Any processing of data that takes place on the basis of your consent until receipt of the revocation continues to be lawful.
According to an assessment by the security authorities, the Federal Ministry for Economic Affairs and Climate Action is subject to a high level of abstract threat on account of its role and its remit. This means that there is a correspondingly high need to protect everyone on the premises. For operational reasons, visitors’ names, first names and dates of birth are stored in an IT-based system and checked against your passport/identity card when you enter the premises.
By providing the personal data, visitors consent to this data being processed for the above purpose.
The personal data provided by visitors to the Federal Ministry for Economic Affairs and Climate Action and stored in our IT system (name, first name, date of birth) will be recorded after one year, along with any additional data provided by you.