Free Delivery

Delivery & Returns

Free UK Mainland Delivery on all Orders

We offer free delivery to UK mainland addresses on all orders.  Our free delivery is to mainland UK address and takes 4-5 working days (Mon-Fri)

Premium Delivery Options

We offer a range of other delivery options which will be presented at the checkout stage, but that typically include a Tracked service which delivers in 2-3 working days (Mon-Fri) and an Express service which delivers in 1-2 working days (Mon-Fri). 

PC Builds

For our PC builds the delivery time is in addition to the build time for your PC.  Build time options are offered at the configuration stage of your order.

Returns

We have designed our returns process to be as efficient as possible for you.  There are 3 scenarios that our returns policy covers:

1. Unwanted items 
2. Incorrect/Damaged items
3. Faulty items

1. You have the right to return an unwanted item to us within 14 days of receiving the item for a full refund.  The item must be returned to us in an as-new, re-saleable condition, including the packaging.  The cost of returning the item of the unwanted item is the responsibility of the customer.
2. In the unlikely event that you receive an incorrect item or one that has been damaged in transit then we will refund in full the cost of returning the item to us
3. If you receive a faulty item, please contact us within 30 days of purchase. Our team will provide you with instructions for a free return. Please note that this policy applies only to faulty items. If you choose to return an item at your own cost without prior approval, we may not be able to reimburse the full shipping expenses.
   

All returns must be made with an RMA and in their original packaging.  We strongly recommend packing any return in a  separate and protective outer packaging

Full details of our Delivery & Returns policy including our testing protocals can be found in our Terms and Conditions.

Want to learn more? read our FAQ (Frequenty Asked Questions) or Contact us.