Sales & Support
Get familiar with the policies, terms, and conditions for the purchase, support, and servicing of your Apple products.
AppleCare+
AppleCare+ provides additional hardware service and technical support from Apple, including coverage for unlimited incidents of accidental damage per device covered.
Explore the AppleCare+ Terms and Conditions
AppleCare Plans
Some services and repairs are covered under AppleCare plans. Check the terms and conditions of specific plans to verify which support services may be included with your Apple products.
- AppleCare Protection Plan for Macs, iPods, Apple TV
- AppleCare Protection Plan for iPad
- AppleCare Technical Support Services Terms and Conditions
Repairs
Information about repairs or service for Apple products that are not covered under an Apple warranty, extended service contract, or statutory warranty rights.
Explore Repair Terms and Conditions
Express Replacement Service
Sales Policies
Read the sales, purchase, return, and refund policies for various Apple sales channels.
Trade In
Terms and Conditions for trading in a device under the Trade In program.
Learn about the Trade In program
Apple Reuse & Recycle Program
Terms and Conditions for recycling a device under the Apple Reuse & Recycling program.
Learn more about Apple Reuse & Recycle Program
Apple Gift Cards and Codes
Terms and conditions for the Apple Gift Card.
Support Communities Terms of Use
Guidelines for participating in the Apple Discussion Forums.