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Escalation Matrix
Details | Name | Contact No. | Working Hours | Address | |
---|---|---|---|---|---|
Customer Care | Sanjeev Kumar | support@angelone.in | 18001020 | Equity/Currency/MF 8:30 am to 5:30 pm** (Monday to Saturday) | 601, 6th Floor, Ackruti Star, Central Road, MIDC, Andheri East, Mumbai - 400093 |
Head of Customer Care | Anup Sarma | escalation@angelone.in | 08657864227 | Equity/Currency/MF 8:30 am to 5:30 pm** (Monday to Saturday) | 601, 6th Floor, Ackruti Star, Central Road, MIDC, Andheri East, Mumbai - 400093 |
Compliance Officer | Bineet Jha | compliance@angelone.in | 08657864228 | Equity/Currency/MF 8:30 am to 5:30 pm** (Monday to Saturday) | 601, 6th Floor, Ackruti Star, Central Road, MIDC, Andheri East, Mumbai - 400093 |
CEO & MD | Dinesh Thakkar | ceoescalation@angelone.in | 08657864229 | Equity/Currency/MF 8:30 am to 5:30 pm** (Monday to Saturday) | 601, 6th Floor, Ackruti Star, Central Road, MIDC, Andheri East, Mumbai - 400093 |
**Commodity Segment timings- 8.30 am-11:30 pm - Monday to Friday (Timings are subject to change as per the Exchanges) & 8:30 am - 5:30 pm on all Saturdays
In absence of response/complaint not addressed to your satisfaction, you
may lodge a complaint with SEBI at
https://scores.sebi.gov.in
or respective Exchanges at MSEI:
https://www.msei.in/Investors/Introduction, BSE
https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx,
NSE:
https://investorhelpline.
After you've exhausted all the options available for resolving your grievance, if you're still not satisfied with the outcome, you can initiate the dispute resolution process through the ODR Portal https://smartodr.in
Please quote complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.
For any Law Enforcement Agency notices, please reach out / send notices to legal@angelbroking.com