a) Retention and erasure
The processing of personal data on the web pages of the Confederation is limited to the data that are required to provide a properly functioning website and user-friendly content and services, or to the data that you have actively made available to us. The personal data that we collect is only retained for as long as they are needed in order to fulfil the purpose concerned. Certain data may be retained for longer in order to meet statutory requirements or other obligations.
b) Data stored when completing a form
If you complete a form on our website (e.g. a contact form), we process the data that you provide us to the extent that this is required to fulfil the purpose of processing or to deal with your request. Normally any information we receive is provided on a voluntary basis. Obligatory fields are only marked as such if the information is required in order to fulfil our statutory duty or to deal with your request or enquiry. These data are erased when the statutory retention period expires at the latest.
c) Data stored for the purpose of sending the newsletter
If you order a newsletter, the following data will be recorded: your email address (obligatory); any title, your first name and surname (all optional). Your personal data related to sending out the newsletters to which you subscribe will be erased immediately if you terminate your subscription.
d) Data stored for the purpose of web analysis
If you access the Federal Administration’s web pages and web services, the following data will be stored in log files: the IP address, date, time, browser request and the information transmitted relating to the device used, including the operating system and browser. These data are evaluated by web analysis tools (see below). The Federal Administration does this in order to continuously improve its methods of communication.
Web analysis tools: The Federal Administration uses the Matomo software solution as standard for web analysis not related to specific persons. Matomo is operated by the Federal Office of Information Technology, Systems and Telecommunication (FOITT). The Federal Chancellery also operates a Matomo server. A managed server at Metanet (Schweiz) AG is used. Tracking is carried out using JavaScript and Pixel but only within the domain (admin.ch) and is completely under the Federal Administration’s control, with all data remaining in Switzerland. The data obtained is used exclusively for web analysis; they are not shared or combined with other data records.
Some federal offices use other tools for web analysis, such as Siteimprove. The data processing is carried out in other European countries in accordance with the GDPR (Privacy Policy: Siteimprove Services).
e) Cookies
Cookies are used on various Federal Administration websites in order to make visiting the website attractive and to allow certain functions to be used. Cookies are small text files that are stored on your computer. Most of the cookies used (session cookies) are deleted from your hard disk at the end of the browser session. Other cookies remain on your computer and enable you to be recognised again when you make your next visit (permanent cookies).You can stop cookies from being stored on your browser by restricting or deactivating the storage and reading of cookies. Please note that you will not be able to use certain functions of the website without enabling cookies.
f) Social networks and other third party services
The Federal Administration manages miscellaneous accounts and profiles on social networks (including Twitter, Facebook, LinkedIN, Xing, Instagram, etc.), its own YouTube channels and various apps. These pages and services are offered and operated by third parties. All of these pages have their own data protection provisions.In addition, third-party services, such as those provided by YouTube, Twitter, Google Maps, Google Ads, Google Custom Search, Instagram, bit.ly etc., are directly embedded into individual Federal Administration web pages. These providers also use cookies, etc. When they use the relevant Federal Administration web pages, the user’s data is automatically transmitted to these companies. In such cases, the data protection provisions of the provider concerned expressly apply. Users must be aware that data is collected via these services and may also be passed on to third parties. If users also have an account with the service concerned, the operator may assign the information transmitted directly to the personal account concerned.
The Federal Administration has no influence over the collection of data or its further use by these operators. The Federal Administration has no knowledge of how much data they store, where they store it and how long, the extent to which they comply with duties to erase data, the analyses they make of the data, the links they make to the data and to whom they pass on the data.
The most important third-party services the Federal Administration uses are:
YouTube: As soon as you call up a Federal Administration webpage that has a YouTube video embedded in it, a connection is established with the YouTube servers, and plug-ins from YouTube (YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA; subsidiary of Google LLC) are used from time to time. YouTube receives information on which page was visited from which IP address.
Google Maps: The Google Maps map service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) is used from time to time in order to display interactive maps and to provide directions to federal government offices. If you use Google Maps, information on your use (e.g. IP address) may be saved and sent to a Google server in the USA.
Google Custom Search: Certain Federal Administration offices use the ‘Custom Search’ search box provided by Google LLC. If you use this search box (by sending the form), user data will be sent to the operator company. For further information on how Google handles user data, please consult the Google Privacy Policy.
Instagram: Instagram, Inc. is owned by Facebook. For further information on how Instagram handles user data, please consult its Data Policy.
Twitter: Twitter, Inc., 1355 Market Street, Suite 900 San Francisco, CA 94103. For further information on how Twitter handles user data, please consult its Privacy Policy and its Cookies guidelines.
Bitly: Bitly is a URL shortening service. Bitly, Inc. is based in New York, USA. You will find further information on how Bitly handles user data at https://bitly.com/pages/privacy
Google reCaptcha: Under the name reCaptcha, Google LLC operates services that may recognise and prevent automated actions on websites. Google's Privacy Policy and Terms of Use.
Identity providers: For authentic access to applications of the Federal Administration, electronic identities may be used through third-party identity providers. List of the identity providers used.
Microsoft 365: Microsoft 365 services (e.g. Forms, Teams; Microsoft Corp., One Microsoft Way, Redmond, WA 98052-6399, USA) are used for a variety of tasks (forms, webinars, collaborations). Information on how user data is handled can be found in Microsoft's privacy statement and terms of use (Microsoft Privacy Statement – Microsoft privacy)