Contact us Email us Call us Mobile: Mobile Support: 2degrees@2degrees.nz Mobile Roaming Support: roamingsupport@2degrees.nz Broadband: Broadband General Support: support@comms.2degrees.nz Broadband Technical Support: support@2degreesbroadband.co.nz Power: Power General Support: power@support.2degrees.nz General: Network Build Queries or Complaints: community@2degrees.nz Complaints (Mobile and Broadband): tellus@2degrees.nz Our Customer Care team are available from 8am to 8pm NZST, Monday - Saturday, and 10am to 8pm Sundays and public holidays. From your 2degrees mobile 200 From within NZ 0800 022 022 From overseas +64 22 200 2000 Telesales 0800 022 055 Outbound Sales 0800 022 009 Top 5 help topics Help with your Pay Monthly plan How to make regular or one-off payments by online banking or with a direct debit or credit card How do I keep my number from another mobile company or choose a new 022 number? Buying a phone with an interest-free repayment plan Resolve problems with receiving or sending texts or making calls Looking for help? Why don’t you check our Help & support page.
