Redirect issue after payment

  • Resolved websilver99

    (@websilver99)


    2 years, 11 months ago

    Hello All,

    After purchasing a product, I choose the payment method (Mollie in test mode), I validate and I am redirected to a page that cannot be found

    I have already changed the theme, disabled all extensions but the problem persists
    I tested without the payment module with payment on delivery and the problem remains.

    I specify that all orders pass, emails too, only the landing page after payment which causes me concern.
    I use Elementor pro.

    You can try with this link, i’m on developpement

    Thanks by advance for your help
    https://canteen.reduspaceservices.eu/boutique/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Margaret S. woo-hc

    (@margaretwporg)

    2 years, 11 months ago

    Hi @websilver99

    Thanks for clarifying that you’re using Mollie Payments on your site.

    I choose the payment method, I validate and I am redirected to a page that cannot be found

    Have you checked with Mollie team whether your settings are all correct for the redirection and landing page? You can get in touch with their customer support here: https://help.mollie.com/hc/en-us

    You may also want to check their documentation thoroughly: https://docs.mollie.com/index

    If you have any questions please let us know.

    Thread Starter websilver99

    (@websilver99)

    2 years, 11 months ago

    The problem is solved. It was quite stupid, an inattention on my part…

    I put the solution below for those to whom this would happen:

    So the problem was mainly that when I made the payment, I was redirected to a 404 error (page not found).

    The resolution is that through the Elementor editor, you have to create an “order summary” page and then link this through “site settings” of the Elementor tools, in the “woocommerce” tab you must indicate the page order summary (that you created before).

    This is to be done from the moment you customize Woocommerce pages with Elementor.

    Thanks to Elementor support for helping me in 24 hours!

    hegenberg

    (@hegenberg)

    2 years, 11 months ago

    Hi,

    It is great that you were able to find a way forward.
    Thank you for sharing the resolution.

    If you have further questions, feel free to create a new thread.

    Thread Starter websilver99

    (@websilver99)

    2 years, 11 months ago

    Yes sur !

    😉

Viewing 4 replies - 1 through 4 (of 4 total)
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