No admin page

  • Resolved shedmasteruk

    (@shedmasteruk)


    2 months, 2 weeks ago

    I thought I was just the one with this problem seems I am not! Clearly its something seriously wrong with the updated Version 4.7.4.1.

    As others have suggested they are facing EXACTLY the same problem with this update and you can longer gain access to your admin panel. Also on all the products in the WORDPRESS product page are flashing suggesting it cant connect to anything.

    The new update has clearly screwed up everyones websites and needs addressing.

    Exactly the same issues I face as (@d4rkcloud), (@forsan73), and (@vapidjimbo) so come on chaps these needs addressing on what you have done on this new update!

    It cant be all of us saying there is a problem of excactly the same when you have just applied an update that has screwed up all our AISEO pages!

    Could you advise what you have done in this new update and why we are faced with these errors?

    I HAVE EAXCTLY THE SAME ISSUES AS MENTIONED ABOVE SO CLEARLY THERE IS INDEED AN ISSUE!

    Could you please look at https://wordpress.org/support/topic/no-admin-page-4/ and to advise if you are aware of this issue as it seems Version 4.7.4.1 is riddled with issues.

    The new update seems to be blocking many out!

    It is not a server issue and something that has been updated on this update!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Asadullah Al Galib

    (@galibri)

    2 months, 2 weeks ago

    Same issue with all my websites after updating to 4.7.4.1.

    danaldinho

    (@danaldinho)

    2 months, 2 weeks ago

    Also the same issue here. And it’s nothing to do with clearing my cache, which is what support keep telling me to do.

    Plugin Support MM Aurangajeb

    (@aurangajeb)

    2 months, 2 weeks ago

    Hey @shedmasteruk , @danaldinho , @galibri ,

    I sincerely apologize for the inconvenience this issue has caused.

    We’re aware that some users are experiencing a blank page screen after updating the plugin to the latest release, 4.7.4.1.

    Our Development team is actively investigating the issue, and I’ll update you here as soon as we have more information.

    Thank you so much for your patience and understanding during this time!

    Plugin Author arnaudbroes

    (@arnaudbroes)

    2 months, 2 weeks ago

    Hey everyone,

    We have a beta build with a potential fix for this issue. Would you mind trying it out and letting us know if this resolves the issue for you?

    I’ll be happy to shed some light on the cause once we’ve been able to confirm the fix.

    Thread Starter shedmasteruk

    (@shedmasteruk)

    2 months, 2 weeks ago

    @arnaudbroes I have applied the hotfix build that was emailed to me and can confirm that the admin dashboard is now showing again and also the products in WooCommerce look like they are functioning how they should be with your AIOSEO % Rating Details against each product.

    Should this be something I need to be concerned about or are you intending to roll out this update with this fix on new updates from AIOSEO.

    Plugin Author arnaudbroes

    (@arnaudbroes)

    2 months, 2 weeks ago

    @shedmasteruk thank you for confirming our beta build fixed the issue for you. I’d like to get a few more confirmations from other users, but once I do we will go ahead and ship this fix out officially in our 4.7.4.2 update.

    Jim

    (@vapidjimbo)

    2 months, 2 weeks ago

    @arnaudbroes We are experiencing this same issue. The beta build fixed the issue for us as well.

    • This reply was modified 2 months, 2 weeks ago by Jim.
    Plugin Author arnaudbroes

    (@arnaudbroes)

    2 months, 2 weeks ago

    Hey everyone,

    We just released a new update that should resolve this. If you are still experiencing any issues after pulling in the latest update, please let us know.

    What happened here is that certain security services and server rules were preventing a JavaScript file in our previous update from being loaded. All our JavaScript filenames are suffixed with a randomized hash every update to prevent cached files from being served. This particular file’s hash had a sequence of characters in it that triggered security rules, resulting in a block. We’ve now regenerated the hashes and taken some precautions to try and prevent this from happening again in the future.

    If you have any questions, please let us know.

Viewing 8 replies - 1 through 8 (of 8 total)
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