Need rollback version, if available

  • Resolved jjcarlson

    (@jjcarlson)


    4 years, 2 months ago

    Good morning, and thank you for the awesome plugin!

    Can I get the previous version of the plugin? I have the pro version installed on my site, and the latest update broke the site. Here’s the message:

    An error of type E_ERROR was caused in line 71 of the file /home/public_html/wp-content/plugins/wp-google-maps/includes/class.dom-element.php. Error message: Uncaught Error: Class ‘WPGMZA\DOMQueryResults’ not found in /home/public_html/wp-content/plugins/wp-google-maps/includes/class.dom-element.php:71
    Stack trace:
    #0 /home/public_html/wp-content/plugins/wp-google-maps/includes/class.dom-element.php(40): WPGMZA\DOMElement->querySelectorAll(‘#marker-separat…’)
    #1 /home/public_html/wp-content/plugins/wp-google-maps/includes/class.dom-document.php(258): WPGMZA\DOMElement->querySelector(‘#marker-separat…’)
    #2 /home/public_html/wp-content/plugins/wp-google-maps-gold/includes/class.marker-separator-settings.php(20): WPGMZA\DOMDocument->querySelector(‘#marker-separat…’)
    #3 /home/public_html/wp-content/plugins/wp-google-maps-gold/includes/class.marker-separator-settings.php(131): WPGMZA\MarkerSeparatorSettings->__construct()
    #4 /home/public_html/wp-content/plugins/wp-google-maps-gold/wp-google-maps-gold.php(407): require_once(‘/home/p…’)
    #5 /home/public_html/wp-includes/class-wp-hook.php(287): wpgmza_

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter jjcarlson

    (@jjcarlson)

    4 years, 2 months ago

    Sorry, it actually appears based on the errors that the gold add-on is causing the critical errors. I’m currently trying to determine how to fix. Thank you for any assistance.

    stevendebeer

    (@stevendebeer)

    4 years, 2 months ago

    Hi there,

    Thank you so much for getting in touch and our sincerest apologies for any inconvenience experienced.

    In your most recent response, you mention the Gold addon and Pro and unfortunately, these forums are reserved for base plugin support only. Under the WordPress guidelines, we are not allowed to provide any premium plugin support via these forums.

    Could I kindly ask you to perhaps get in touch with us directly via our contact us page linked below?
    – https://www.wpgmaps.com/support/

    One of our agents will be more than happy to take a closer look and assist in getting this issue resolved.

    Kindest Regards,
    Steve

    Thread Starter jjcarlson

    (@jjcarlson)

    4 years, 2 months ago

    Steve,

    You’re right, my apologies. I’ll reach out there. Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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