• Resolved jrwebdesign

    (@jrwebdesign)


    Adiquiri um template wordpress cujo plugin WP Job Manager é o principal para funcionamento da página, Template Listable, mas ao ativar o reCaptcha seja V2 ou V3 não funcionam no formulário da página, no lugar onde deveria constar o reCaptcha fica em branco se estiver ativo o V2 e usando o V3 diz que falhou ao tentar enviar o formulário, só então após o erro ele aparece quando o V2 está ativo.

    The page I need help with: [log in to see the link]

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  • Plugin Support Jay

    (@bluejay77)

    Hi @jrwebdesign,

    It sounds like you’re having issues with a 3rd-party theme, Listable. Please reach out to the developers of the Listable theme here for further support: hello@pixelgrade.com

    Parece que está a ter problemas com um tema de terceiros, o Listable. Entre em contacto com os programadores do tema Listable aqui para obter mais suporte: hello@pixelgrade.com

    Thread Starter jrwebdesign

    (@jrwebdesign)

    Hi @bluejay77

    We have already contacted the theme’s support and it was detected that the problem is in the “WP Job Manager” plugin, the ReCaptcha configuration we are using in the settings of this plugin.

    Plugin Support thabotswana

    (@thabotswana)

    Hi there,

    While we strive for compatibility with a wide range of themes, there can sometimes be conflicts with third-party themes, especially those that bundle versions of WP Job Manager add-ons (which we don’t officially support).

    To help isolate the issue, please rule out a theme issue or a plugin conflict.

    I recommend testing things on a staging site rather than on your production (live) site. Many hosts provide a staging service, where you can do testing without affecting the live site. You can ask your host about this. If they don’t give you a staging site, you could try WP Staging or Duplicator:

    https://wordpress.org/plugins/wp-staging/
    https://wordpress.org/plugins/duplicator/

    First, temporarily switch to Twenty Twenty-Two, which is one of the default WordPress themes. You can do this by installing a plugin that only switches the theme for the current user, linked below:

    https://wordpress.org/plugins/theme-switcha/

    If the ReCaptcha issue disappears with Twenty Twenty-Two active, it suggests a potential conflict with your current theme.

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