WordPress.org Forums » [Site Reviews] Support https://wordpress.org/support/plugin/site-reviews/feed/ Fri, 24 Jan 2025 08:34:56 +0000 https://bbpress.org/?v=2.7.0-alpha-2 en-US https://wordpress.org/support/topic/i-would-like-to-invite-customers-to-comment/ <![CDATA[I would like to invite customers to comment]]> https://wordpress.org/support/topic/i-would-like-to-invite-customers-to-comment/ Thu, 23 Jan 2025 01:02:13 +0000 atlantis1525 Replies: 2

How and where can I create an e-mail template to invite comments to the site?

I guess it cannot send automatic e-mails only to customers whose purchases have been completed to comment.

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https://wordpress.org/support/topic/wpml-internal-server-error-500/ <![CDATA[<span class="resolved" aria-label="Resolved" title="Topic is resolved."></span>WPML Internal server error 500]]> https://wordpress.org/support/topic/wpml-internal-server-error-500/ Wed, 22 Jan 2025 12:12:52 +0000 kajitora Replies: 3

After installing WPML plugin I had problems with internal server error 500. It is happening around every third refresh or getting into different page like about-us, contact etc.

In WPML they write:
Identifying the specific plugin causing this issue can be challenging. It involves testing in a minimal environment and deactivating plugins one by one. After finding the responsible plugin, you would need to contact the author and request that they add a fix that limits the rewrite rule flushing to happen only once. 
Source: https://wpml.org/faq/why-is-htaccess-getting-overwritten-with-the-language-folder-on-my-wpml-website/

You can fix it by adding the code they provide to functions.php but after I did that the site drop down in google searches. So it creates very critical problem, because you want to your site to be at top in searches.

It would be nice to fix that plugin to work perfectly fine with WPML.

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https://wordpress.org/support/topic/review-form-6/ <![CDATA[Review Form]]> https://wordpress.org/support/topic/review-form-6/ Tue, 21 Jan 2025 15:42:38 +0000 dominicquevillon Replies: 0

Hello, I add new fields on the review default forms
Im trying to send data of thoses new fields by email but seem not working
it’s possible?

I try by adding the new template tag in form template but seem not working, example: {{ date_purchase }}

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https://wordpress.org/support/topic/vote-only-once-for-one-post/ <![CDATA[Vote only once for one post.]]> https://wordpress.org/support/topic/vote-only-once-for-one-post/ Mon, 20 Jan 2025 00:55:38 +0000 Andrew Replies: 3

Vote only once for one post. But any number of posts. For each only once.

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https://wordpress.org/support/topic/issues-with-reviews-and-acf/ <![CDATA[<span class="resolved" aria-label="Resolved" title="Topic is resolved."></span>Issues with reviews and ACF]]> https://wordpress.org/support/topic/issues-with-reviews-and-acf/ Fri, 17 Jan 2025 01:17:05 +0000 mattvolpert Replies: 2

I’m trying to add review summaries with Kadence Elements. Unfortunately, when a user submits a review, that review then becomes visible for all products.

For example, a review submitted here for the Rio Macho Lodge, is then visible on other pages, such as here. How can I make these independent, so a review of one accommodation only appears at that accommodation?

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https://wordpress.org/support/topic/shortcodes-to-hide-percentage-bar-reviews-beaverbuilder/ <![CDATA[<span class="resolved" aria-label="Resolved" title="Topic is resolved."></span>shortcodes to hide percentage bar reviews + BeaverBuilder]]> https://wordpress.org/support/topic/shortcodes-to-hide-percentage-bar-reviews-beaverbuilder/ Thu, 16 Jan 2025 22:36:36 +0000 chantalvanmook Replies: 3

Hi, Can you please help me with the following issues;

  • The shortcode to hide the percentage bar for reviews does not work in BeaverBuilder. I have placed it in the module at ID and/or at CSS and/or in the Headcode, of the page, but it does not disappear.
  • On the homepage I would like to show only 3 recent reviews this differs from the number of reviews I want to show on other pages, I just can’t specify this anywhere. Is there a shortcode for this? These pages are also built in the BeaverBuilder theme.
  • In the form to request reviews I would like to change the text ; your e-mail address and tell us your e-mail address. I can’t find this one. Can you tell me which ones these are?
  • When one has submitted a review the text in the button changes to Sending, pleae wait…. these I would like to translate/adapt to Dutch. How can this be done?

All other functions do work in BeaverBuilder. I would appreciate it if there is a solution for these issues as well (if possible in the free version).
Can you help me?

Thanks in advance, Chantal

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https://wordpress.org/support/topic/latest-reviews-post-page-link/ <![CDATA[<span class="resolved" aria-label="Resolved" title="Topic is resolved."></span>Latest reviews post/page link]]> https://wordpress.org/support/topic/latest-reviews-post-page-link/ Wed, 15 Jan 2025 16:24:51 +0000 nbmp1980 Replies: 2

Can the reviews shortcode or widget display a list of reviews including the post/page the particular review is assigned to? Currently I can not see an option for this, so using the [site_reviews] shortcode only shows the list of reviews with no option to visit the page/post that a particular review is assigned to.

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https://wordpress.org/support/topic/woocommerce-integration-191/ <![CDATA[WooCommerce Integration]]> https://wordpress.org/support/topic/woocommerce-integration-191/ Tue, 14 Jan 2025 05:07:17 +0000 scandidesignco Replies: 4

I’d like to purchase pro but have a couple questions:

  1. Is the only way to show the rating summary on the product archive pages by enabling the integration with WooCommerce and using Woo’s native summary widget?
  2. Is the only way to show a review count next to the Summary Rating that links to the reviews on a single product page by enabling the WooCommerce integration and using Woo’s native summary widget?

When I enable the Woo integration, I’m no longer able to use Elementor to customize the style and layout of the Site Reviews widgets. It uses Woo’s instead and then places Site Reviews default rating summary and form in the review tab. I can add additional rating summary and review forms onto the page but then I’d have duplicates… one I can edit and one I cannot.

Please help. Thanks!

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https://wordpress.org/support/topic/submission-error-9/ <![CDATA[Submission Error]]> https://wordpress.org/support/topic/submission-error-9/ Fri, 10 Jan 2025 20:21:04 +0000 paulloaderadi Replies: 1

Hello,

I use your plugin across various sites that I have built. On this site when someone submits a review it returns the error below

This review cannot be submitted, please refresh the page and try again.

I have resolved the issue once before by clearing the cache but that is no longer working.

I have turned off all plugins and tests, still no luck!

I have turned off caching, still no luck!

The site has no updates and is running the latest version of WordPress, Divi and just about everything else that could be updated.

Is there anything anyone can suggest.

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https://wordpress.org/support/topic/helper-function/ <![CDATA[<span class="resolved" aria-label="Resolved" title="Topic is resolved."></span>Helper Function]]> https://wordpress.org/support/topic/helper-function/ Thu, 09 Jan 2025 06:26:36 +0000 ParkerWest Replies: 1

Hello, for the this helper function:

glsr_get_ratings(array $args = []);

I see the key to get the rating for aggregate rating but I also need to get the data for the number of ratings that it is based on. Is there a key for that that I’m missing somewhere?

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https://wordpress.org/support/topic/generalize-any-ratings-lower-than-3-stars-to-display-as-less-than-3-stars/ <![CDATA[Generalize any ratings lower than 3 stars to display as “Less than 3 stars”?]]> https://wordpress.org/support/topic/generalize-any-ratings-lower-than-3-stars-to-display-as-less-than-3-stars/ Thu, 09 Jan 2025 04:48:11 +0000 scottpmoney Replies: 4

Hi,

I’m new to WordPress and have yet to create a site or use this Plug-in, so apologies if this is a silly question. I’m just trying to make sure that all the requirements of my website idea can be met first before I commit to actually building it.

My question is, can you generalize how ratings less than 3 stars are displayed? I.e., if a post has a 2.3 star rating, can you hide the actual rating and simply display “Less than 3 stars” or “>3” instead? I don’t want to encourage people to seek out posts with low ratings or to discourage posters that receive bad ratings.

(In case anyone is wondering why, the type of things being rated is subjective and I’m attempting to use a rating system to reward excellent work without punishing work that is less favored).

Thanks!

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https://wordpress.org/support/topic/documentation-page-5/ <![CDATA[<span class="resolved" aria-label="Resolved" title="Topic is resolved."></span>Documentation Page?]]> https://wordpress.org/support/topic/documentation-page-5/ Thu, 09 Jan 2025 04:39:13 +0000 ParkerWest Replies: 4

Hi there dev team, I have searched everywhere trying to find the documentation for the Site Reviews plugin and it is buried so deep that it doesn’t even come up on a Google search. I’m trying to figure out how to hook into some of the data for other uses on the page. Can you please provide a link to the documentation? Just as a general note, it would be a good idea to add it to actual page of your website for the plugin. Thanks!

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https://wordpress.org/support/topic/show-review-form-on-all-posts/ <![CDATA[<span class="resolved" aria-label="Resolved" title="Topic is resolved."></span>Show review form on all posts]]> https://wordpress.org/support/topic/show-review-form-on-all-posts/ Mon, 06 Jan 2025 17:38:12 +0000 simab Replies: 3

How can I show the reviews form and reviews in all posts?

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https://wordpress.org/support/topic/add-custom-meta-to-review-when-its-submitted/ <![CDATA[Add custom meta to review when its submitted.]]> https://wordpress.org/support/topic/add-custom-meta-to-review-when-its-submitted/ Mon, 06 Jan 2025 17:00:47 +0000 tbfwf Replies: 1

Hello,

I would like to add some custom meta to my reviews when it submitted. do I use the

Modify the submitted review before it is saved is this the correct filter? site-reviews/create/review-values

/**
 * Modifies the review values before they are saved
 * Paste this in your active theme's functions.php file.
 * @param array $values
 * @return array
 */
add_filter('site-reviews/create/review-values', function ($values) {
    // modify the $values array here
    return $values;
});

If I wanted to add some new meta to the post how would I do it? For example how can I add ‘_test_key’ with the value ”test’ on form submission? Like this?

add_filter('site-reviews/create/review-values', function ($values) {
// Add a test value to the array
$values['_test_key'] = 'test';
return $values;
});

I have tried but I’m not seeing anything added to the review once it’s been submitted.

I would expect to see the key/value saved to the post.

Thanks, Will

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https://wordpress.org/support/topic/ultimate-members-profile/ <![CDATA[<span class="resolved" aria-label="Resolved" title="Topic is resolved."></span>ultimate members profile]]> https://wordpress.org/support/topic/ultimate-members-profile/ Wed, 01 Jan 2025 20:55:57 +0000 sonft Replies: 1

User profiles in comments are not clickable. How can I go to the user profile? The plugin I use is ultimate member

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https://wordpress.org/support/topic/impossible-to-choose-create-edit-category/ <![CDATA[<span class="resolved" aria-label="Resolved" title="Topic is resolved."></span>Impossible to choose/create/edit category]]> https://wordpress.org/support/topic/impossible-to-choose-create-edit-category/ Wed, 01 Jan 2025 14:58:03 +0000 mark8181 Replies: 4

Hi,
For some reason I am not able to choose/create/edit any category. The category selection is greyed out >>> https://app.screencast.com/ApG62W7RLPbwT

What can be causing this?

Thanks,
Marco

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https://wordpress.org/support/topic/getting-review-count/ <![CDATA[<span class="resolved" aria-label="Resolved" title="Topic is resolved."></span>Getting review count]]> https://wordpress.org/support/topic/getting-review-count/ Sat, 28 Dec 2024 02:55:09 +0000 sordinn Replies: 2

I have the following function on my functions.php. when I call the [count_site_reviews], I get 0. Is there anything wrong with my function?

"

add_shortcode('count_site_reviews', function () {

    global $wpdb;

    // Query the database to count all reviews in Site Reviews

    $total_reviews = $wpdb->get_var("

        SELECT COUNT(*)

        FROM {$wpdb->posts}

        WHERE post_type = 'glsr' -- Check if this is the correct post type

        AND post_status IN ('publish', 'approved') -- Include published or approved statuses

    ");

    // Return the total count

    return sprintf('Total reviews: %d', intval($total_reviews));

});

"
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https://wordpress.org/support/topic/review-counts-disappeared/ <![CDATA[<span class="resolved" aria-label="Resolved" title="Topic is resolved."></span>Review Counts Disappeared]]> https://wordpress.org/support/topic/review-counts-disappeared/ Fri, 27 Dec 2024 00:27:36 +0000 phoenval Replies: 1

Until recently, the review counts were showing up on the product pages. Suddenly, some of the counts show (0). The counts that are >0 don’t bring up the reviews when the Review count is clicked. How do I get the existing reviews to reconnect to the products?

This page shows there are 3 reviews (which do exist) but when I click on Reviews to see them, it says there aren’t any reviews

https://jrhenterprises.com/index.php/product/uanvb-katana-dual-tube-night-vision-binos-white-phosphor-autogated/

  • This topic was modified 4 weeks ago by phoenval.
  • This topic was modified 4 weeks ago by phoenval.
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https://wordpress.org/support/topic/pinning-reviews-doesnt-work-need-technical-help/ <![CDATA[<span class="resolved" aria-label="Resolved" title="Topic is resolved."></span>Pinning Reviews Doesn’t Work – Need Technical Help]]> https://wordpress.org/support/topic/pinning-reviews-doesnt-work-need-technical-help/ Thu, 26 Dec 2024 14:44:46 +0000 nyafuaf Replies: 2

Hey, I’m trying to use the feature that allows me to pin the best reviews to the top, but it doesn’t seem to be working. I’ve marked a few reviews as “Pinned,” but they’re not showing up at the top of the page like they’re supposed to. I’ve also double-checked the settings to make sure everything is correct, but no luck.

Has anyone else encountered this issue? Any advice or a solution would be great because I really need this feature to work.

Thanks in advance!

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https://wordpress.org/support/topic/missing-fields-aggregaterating-and-review/ <![CDATA[<span class="resolved" aria-label="Resolved" title="Topic is resolved."></span>missing fields aggregateRating and review]]> https://wordpress.org/support/topic/missing-fields-aggregaterating-and-review/ Wed, 25 Dec 2024 11:39:29 +0000 grammafarm Replies: 2

Hello,

First of all, i am using Rank Math Free version.

I am encountering issues related to the missing fields aggregateRating and review in the schema markup for my WooCommerce product pages.

Currently, I rely on the default WooCommerce Product Schema for my pages since I sell products. However, I’ve noticed that the WooCommerce schema does not include the aggregateRating and review fields, which is causing these validation errors.

I thought that by using Site Reviews i could solve these problems. Could you please advise on the best way to include this information in my Woocommerce product schema? Is there a way to integrate site reviews with Rank Math via a filter or something? Or is there an alternative method to resolve these issues?

Thank you in advance for your help!

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https://wordpress.org/support/topic/youtube-embed-in-comments/ <![CDATA[<span class="resolved" aria-label="Resolved" title="Topic is resolved."></span>Youtube Embed in Comments]]> https://wordpress.org/support/topic/youtube-embed-in-comments/ Tue, 24 Dec 2024 16:18:17 +0000 sandipchaudhuri Replies: 1

Hi,

I am trying to decide to purchase the pro plugin, but wanted to know if there is an option for customers to embed their youtube videos/ instagram posts. This is a necessity and can it be done in your plugin

Thanks and Regards,

Sandip

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https://wordpress.org/support/topic/how-to-show-reviews-within-posts-only-with-a-specific-category/ <![CDATA[<span class="resolved" aria-label="Resolved" title="Topic is resolved."></span>How to show reviews within posts “only” with a specific category ?]]> https://wordpress.org/support/topic/how-to-show-reviews-within-posts-only-with-a-specific-category/ Sun, 22 Dec 2024 18:43:39 +0000 mbaysf Replies: 3

How to show reviews within posts “only” with a specific category ?

Not referring to category pages or anything else.

How can I show reviews ONLY within posts that has category such as “Cat”.

I haven’t seen this option in short codes or any other documentation.

Thanks

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https://wordpress.org/support/topic/can-i-activate-schema-on-rating-summary-and-latest-reviews-on-same-page/ <![CDATA[Can I activate schema on rating summary AND latest reviews on same page?]]> https://wordpress.org/support/topic/can-i-activate-schema-on-rating-summary-and-latest-reviews-on-same-page/ Wed, 18 Dec 2024 23:38:12 +0000 bba01 Replies: 1

Hi and thanks you for an awesome plugin.

  1. I use Elementor and have a rating summary widget and a Latest reviews widget on the same page. Can/should I activate the schema on both of them? I’m using Rank Math (Not Pro) and haven’t associated the site reivews plugin to any schema integration.
  2. I have businesses AND people that are reviews on my site. Should I still have business as default schema? Should I do any changes on the pages with people?

Thanks and have a nice day!

/b

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https://wordpress.org/support/topic/number-of-visible-stars-2-and-not-5/ <![CDATA[<span class="resolved" aria-label="Resolved" title="Topic is resolved."></span>Number of visible stars 2 and not 5]]> https://wordpress.org/support/topic/number-of-visible-stars-2-and-not-5/ Wed, 18 Dec 2024 16:34:19 +0000 usermw Replies: 2

Good evening,

I have a problem with the plugin I use on this page: https://morettidesign.it/recensioni/.
The number of stars visible in the review form is 2 (and not 5) and, if I click both and send the review, the result is 5 (the maximum).
How come? And, above all, how can I solve it?

Thanks

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https://wordpress.org/support/topic/star-icons-are-not-showing-2/ <![CDATA[<span class="resolved" aria-label="Resolved" title="Topic is resolved."></span>Star icons are not showing]]> https://wordpress.org/support/topic/star-icons-are-not-showing-2/ Tue, 17 Dec 2024 20:26:10 +0000 medialine Replies: 2

I have searched the forum. I have disabled all plugins. Deaktivated and aktivated Site Reviews. Have done repair relations and reset meta values. Stars are still not visible. What to do?

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https://wordpress.org/support/topic/incorrect-review-count-3/ <![CDATA[<span class="resolved" aria-label="Resolved" title="Topic is resolved."></span>Incorrect Review Count]]> https://wordpress.org/support/topic/incorrect-review-count-3/ Tue, 17 Dec 2024 15:47:51 +0000 luxmediq Replies: 3

Dear Site Reviews team,

I am using Elementor Pro to build my product page. I use the Site Reviews Widget at the bottom of my page for the review summary. This is working jut fine. In addition, I added a button under the title of my page with a dynamic Text consisting of Review Count plus “Sternebewertungen”. Recently (can´t really say when it started), the review count of the botton text at the top of the page is incorrect. At the bottom of the page in the reviews section, the count is correct. How can I ensure the review count at the top of the page is correct?

Thanks & regards

Hans

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https://wordpress.org/support/topic/great-plugin-now-wont-work/ <![CDATA[<span class="resolved" aria-label="Resolved" title="Topic is resolved."></span>Great plugin now wont work]]> https://wordpress.org/support/topic/great-plugin-now-wont-work/ Sat, 14 Dec 2024 19:47:18 +0000 hajdarovic Replies: 2

Plugin is great! Works like it should!

But one week into it I finished my work on a new site on a subdomain and added a line into .htaccess so traffic to top level will go to my subfolder install WP. And now Site Reviews only get the “submit button spins forever” issue.

What to do?

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https://wordpress.org/support/topic/do-not-load-css-in-all-pages-except-reviews/ <![CDATA[Do not load css in all pages except /reviews]]> https://wordpress.org/support/topic/do-not-load-css-in-all-pages-except-reviews/ Sat, 14 Dec 2024 09:36:43 +0000 Hari Replies: 0

Hi, the plugin css file is loading on home page though there is no reviews block on the home page or other pages

i want the reviews js to load on only load on /reviews page where i only have one page for everything related to review

how can i disable this?

/wp-content/plugins/site-reviews/assets/scripts/site-reviews.js?ver=7.2.3

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https://wordpress.org/support/topic/help-with-rating/ <![CDATA[<span class="resolved" aria-label="Resolved" title="Topic is resolved."></span>Help with rating]]> https://wordpress.org/support/topic/help-with-rating/ Fri, 13 Dec 2024 20:28:36 +0000 yaroshis7 Replies: 1

Hello. Please help me.
Is it possible to leave a rating regardless of the review but without having to click on the button? I need the rating to be triggered automatically when the user selects a star.

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https://wordpress.org/support/topic/ultimate-members-integration/ <![CDATA[<span class="resolved" aria-label="Resolved" title="Topic is resolved."></span>ultimate members integration]]> https://wordpress.org/support/topic/ultimate-members-integration/ Wed, 11 Dec 2024 13:43:13 +0000 sonft Replies: 3

When enabling the Ultimate Member integration, I get a 503 error. How can I fix this?

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