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Link: https://winmail.help/t/lo-version
Check which of the two versions you purchased
There are two different versions of Letter Opener:
Letter Opener for macOS
Is downloaded on the Mac App Store and let’s you open winmail.dat attachments by double-clicking the file or dragging it into the application window.
It’s free for 14 days, after that it offers in-app purchases.
NOTE: Letter Opener for macOS does not require a license code!
Letter Opener for macOS Mail
Is a plug-in for macOS Mail and can display winmail.dat attachments directly in Apples own mail application. It can only be purchased from our store.
NOTE: If you purchased Letter Opener for macOS Mail you should have received an email with the subject “Your Letter Opener for macOS Mail License” from the sender “mailer@fastspring.com.”
Both versions installed
If you installed both versions on your system, decide which one you want to use and uninstall the other one.
Uninstall Letter Opener for macOS | Uninstall Letter Opener for macOS Mail
Need help?
Is there anything we can do to help? Contact support@winmail.help