{"id":35337,"date":"2022-03-16T11:53:57","date_gmt":"2022-03-16T15:53:57","guid":{"rendered":"https:\/\/viya.vi\/?page_id=35337"},"modified":"2024-01-24T09:36:06","modified_gmt":"2024-01-24T13:36:06","slug":"services-agreement","status":"publish","type":"page","link":"https:\/\/viya.vi\/our-company\/services-agreement\/","title":{"rendered":"Services Agreement"},"content":{"rendered":"\t\t
Viya\u00ae Service(s) will be provided to you (\u201cyou,\u201d \u201cyour,\u201d or \u201cCustomer\u201d) on the terms and
conditions set forth in this Agreement for Services (the \u201cAgreement\u201d) and applicable law by the
operating company that (i) owns and\/or operates the cable television system in your area and\/or
(ii) is the Viya Internet service provider (\u201cViya,\u201d \u201cwe,\u201d \u201cus,\u201d or \u201cour\u201d) and\/or (iii) is the Viya
Mobile service provider. Service(s) may include, but are not limited to, Viya TV+ cable
television service (\u201cViya TV+\u201d), Viya Internet service including Viya WiFi+ (\u201cViya Internet\u201d),
and Viya Mobile services including mobile telephone and MiFi data hot spots (each a \u201cService\u201d
and collectively the \u201cServices\u201d). The Service(s) do not include Viya owned or controlled
websites such as viyavi.com or Viya.vi. Those websites have their own terms of service and
policies that are accessible directly from those sites.<\/p>
We may change our prices, fees, the Service(s) and\/or the terms and conditions of this You will have accepted this Agreement and be bound by its terms if you use the Service(s) or We may require you to pay a refundable deposit when you activate the Service(s), if you add\nViya Equipment and\/or Service(s) or if you fail to pay any amounts when they are due. If we\ndisconnect your Service(s) or are otherwise required under applicable law to refund the deposit,\nwe shall within forty-five (45) days or as otherwise specified by applicable law return a sum\nequal to the deposit(s) you paid (without interest unless otherwise required by law) minus any\namounts due on your account (including without limitation, any amounts owed for the\u00a0Service(s)\nor for any Viya Equipment that is damaged, altered, or not returned).<\/p><\/li>\n<\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t Subject to applicable law, we have the right to change our Service(s), Viya Equipment and rates\nor charges, at any time with or without notice. We also may rearrange, delete, add to, or\notherwise change programming or features or offerings contained in the Service(s), including,\nbut not limited to, content, functionality, hours of availability, customer equipment requirements,\nspeed, and upstream and downstream rate limitations. If we do give you notice, it may be\nprovided on your monthly bill, as a bill insert, email, in a newspaper or other communication\npermitted under applicable law. If you find a change in the Service(s) unacceptable, you have the\nright to cancel your Service(s). However, if you continue to receive Service(s) after the change,\nthis will constitute your acceptance of the change.<\/p><\/li>\n<\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
Agreement in the future. Unless this Agreement or applicable law specifies otherwise, we will
give you thirty (30) days prior notice of any significant change to this Agreement. If you find the
change unacceptable, you have the right to cancel your Service(s). However, if you continue to
receive Service(s) after the end of the notice period (the \u201cEffective Date\u201d) of the change, you
will be considered to have accepted the changes. You may not modify this Agreement by making
any typed, handwritten, or any other changes to it for any purpose.
Note: This Agreement contains a binding arbitration provision in Section 13 that affects your
rights under this Agreement with respect to all Service(s). These terms and conditions are subject
to applicable tariffs and service guides.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\tGeneral Terms And Conditions<\/h2>
otherwise indicate your affirmative acceptance of such terms.<\/p><\/li><\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\n \t
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