{"id":29439,"date":"2020-11-28T19:11:03","date_gmt":"2020-11-28T19:11:03","guid":{"rendered":"https:\/\/viya.vi\/?page_id=29439"},"modified":"2023-12-05T11:55:29","modified_gmt":"2023-12-05T15:55:29","slug":"internet-faqs","status":"publish","type":"page","link":"https:\/\/viya.vi\/support\/internet-faqs\/","title":{"rendered":"Internet FAQS"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"29439\" class=\"elementor elementor-29439\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6be18e70 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6be18e70\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;c5d4fbc&quot;,&quot;jet_parallax_layout_image_laptop&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_laptop&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_laptop&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_laptop&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}],&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-39ccea95\" data-id=\"39ccea95\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-691f144f elementor-widget elementor-widget-text-editor\" data-id=\"691f144f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><a style=\"color: #ff671f\" href=\"https:\/\/viya.vi\/\">Home<\/a> \/ <a style=\"color: #ff671f\" href=\"https:\/\/viya.vi\/support\/\">Support<\/a> \/\u00a0Internet FAQs<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-36c64d3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"36c64d3\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;c4f7893&quot;,&quot;jet_parallax_layout_image_laptop&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_laptop&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_laptop&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_laptop&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e048e38\" data-id=\"e048e38\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-49ad4f39 elementor-widget elementor-widget-heading\" data-id=\"49ad4f39\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Viya Internet FAQs<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24625c6 elementor-widget elementor-widget-heading\" data-id=\"24625c6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">WIFI+ FAQs<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9afde1 dt-custom-accordion elementor-widget elementor-widget-accordion\" data-id=\"f9afde1\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-2611\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2611\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Is Viya WiFi+ a stand alone product?<\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t<div id=\"elementor-tab-content-2611\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2611\"><p><span style=\"font-weight: 400\">Viya WiFi+ is not a stand alone product. Instead, it is a companion product that requires Viya Home Internet. Viya WiFi+ provides seamless WiFi coverage throughout your home so that you experience stronger, more consistent coverage.<\/span><span style=\"font-weight: 400\"><br \/><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-2612\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2612\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I use Viya WiFi+ with another internet service provider?<\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t<div id=\"elementor-tab-content-2612\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2612\"><p><span style=\"font-weight: 400\">Viya<\/span> <span style=\"font-weight: 400\">WiFi+ is only compatible with Viya Home Internet. Please visit <\/span><a href=\"https:\/\/viyavi.com\/home\/internet\/plans\/\"><span style=\"font-weight: 400\">https:\/\/viyavi.com\/home\/internet\/plans\/<\/span><\/a><span style=\"font-weight: 400\"> to learn more about our Home Internet plans.\u00a0<\/span><span style=\"font-weight: 400\"><br \/><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-2613\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2613\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is the difference between SuperPods and PowerPods?<\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t<div id=\"elementor-tab-content-2613\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2613\"><p><span style=\"font-weight: 400\">The SuperPod provides superior performance while working together with PowerPods. It features two Ethernet ports and comes with tri-band technology which helps provide faster speeds than the dual-band PowerPod.<\/span><b><br \/><\/b><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-2614\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2614\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Does Viya Wifi+ replace my router?<\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t<div id=\"elementor-tab-content-2614\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2614\"><p><span style=\"font-weight: 400\">WiFi+ can replace your current router, but is flexible enough to also work with your existing router. You need to connect one of the SuperPods by Ethernet to your Viya modem to make it work. If you keep your router, be sure to turn off your WiFi. Don\u2019t forget to turn off your Viya modem WiFi as well.<\/span><span style=\"font-weight: 400\"><br \/><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-2615\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2615\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What makes Wifi+ different from my traditional WiFi router or extender?<\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t<div id=\"elementor-tab-content-2615\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2615\"><p><span style=\"font-weight: 400\">Single router WiFi systems can give you the speed you need as long as you\u2019re close enough to the router. WiFi extenders or repeaters can improve coverage, but are often complicated, unreliable, and degrade performance. Wifi+ replaces your current router and gives you reliable and consistent WiFi coverage and speed in every room within your home.<\/span><span style=\"font-weight: 400\"><br \/><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-2616\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-2616\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How many pods do I need?<\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t<div id=\"elementor-tab-content-2616\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-2616\"><p><span style=\"font-weight: 400\">The number of pods you need will vary depending on the size and layout of your home, wall material (i.e. concrete vs. drywall) and the number of floors you would like to cover. For best results, please contact us so we can help you determine the correct number of pods customized for your individual needs. .\u00a0<br \/><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-2617\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-2617\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I use SuperPods with PowerPods?<\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t<div id=\"elementor-tab-content-2617\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-2617\"><p><span style=\"font-weight: 400\">Yes! SuperPods work together with your PowerPods to distribute WiFi across your entire home! If you have both SuperPods and PowerPods, make sure the higher performance SuperPod is connected to your modem\/router to ensure the fastest, strongest coverage. <\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-2618\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-2618\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What makes Adaptive WiFi so much better than Mesh WiFi?<\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t<div id=\"elementor-tab-content-2618\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-2618\"><p><span style=\"font-weight: 400\">Plume Adaptive WiFi puts the intelligence in the cloud, where computing power and memory are virtually limitless. A super-intelligent network is constantly learning and adapting to each user\u2019s patterns of usage and interference to configure what works best in each home. It calculates the best attachment point for each client in the home and maneuvers the clients into those connections. It learns the behavior of individual devices, enabling it to detect viruses and malware. In short, rather than just getting the network connected any old way, it maximizes the performance of the network, and thereby the satisfaction of the users.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7c6e26 elementor-widget elementor-widget-heading\" data-id=\"a7c6e26\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">MiFi FAQs<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d3832d dt-custom-accordion elementor-widget elementor-widget-accordion\" data-id=\"2d3832d\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-4741\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-4741\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">First-time Use<\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t<div id=\"elementor-tab-content-4741\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-4741\"><ol><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Locate the Wi-Fi name (SSID) and Wi-Fi Password on the label inside the back cover of the device. Write these down for use during setup.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Hold the <\/span><b>Power<\/b><span style=\"font-weight: 400\"> key for 3 seconds until all LED indicators illuminate in blue.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Connect your Wi-Fi device to your Mobile Hotspot.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">On your computer or other Wi-Fi-Enabled device, search for available Wi-Fi networks and select network name (SSID) located on label on back panel of your mobile hotspot.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">From a Windows PC:<\/span><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Left-click <\/span><b>Wireless Network Connection<\/b><span style=\"font-weight: 400\"> on the taskbar to view available networks.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Choose the SSID from the list of available networks.<\/span><\/li><\/ul><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">From a Mac computer:<\/span><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Select <\/span><b>System Preferences -&gt; Network -&gt; AirPort<\/b><span style=\"font-weight: 400\">.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Click <\/span><b>Advanced<\/b><span style=\"font-weight: 400\"> to choose SSID from the list of available networks.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Choose the SSID from the list of available networks.<\/span><\/li><\/ul><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">From an iOS device:<\/span><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Go to <\/span><b>Settings -&gt; Wi-Fi<\/b><span style=\"font-weight: 400\">.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Choose the SSID from the available networks.<\/span><\/li><\/ul><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">From an Android device:<\/span><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Go to <\/span><b>Settings -&gt; Wi-Fi settings<\/b><span style=\"font-weight: 400\">.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Choose the SSID from the available networks.<\/span><\/li><\/ul><\/li><\/ol><p><span style=\"font-weight: 400\">Enter password located on label on back panel and click <b>OK<\/b>.<br \/><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-4742\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-4742\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Access the Admin Page using Wi-Fi<\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t<div id=\"elementor-tab-content-4742\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-4742\"><ol><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Connect to your hotspot device through Wi-Fi using the network connection software on your computer.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Provide the Wi-Fi network password, if requested.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Open a browser and enter <\/span><a href=\"http:\/\/mobile.hotspot\/\"><b>http:\/\/mobile.hotspot<\/b><\/a><span style=\"font-weight: 400\"> or <\/span><a href=\"http:\/\/192.168.0.1\/\"><b>http:\/\/192.168.0.1<\/b><\/a><span style=\"font-weight: 400\"> in the address bar. The Mobile Hotspot login screen appears.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Enter the Admin Page administrator password. (Default password: <\/span><b>admin<\/b><span style=\"font-weight: 400\">).<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Select the <\/span><b>Save Password<\/b><span style=\"font-weight: 400\"> checkbox if you wish to bypass the login screen in the future.<\/span><\/li><\/ol><p><span style=\"font-weight: 400\">Click <b>Login<\/b>. If you entered the correct password, the Web User Interface screen appears.<br \/><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-4743\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-4743\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Access the Admin Page using USB<\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t<div id=\"elementor-tab-content-4743\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-4743\"><ol><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Connect your Mobile Hotspot to the PC with USB cable.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Power on your device. The OS detects and recognizes new hardware and finishes the installation automatically. After successful installation, the web connection icon will appear on your desk.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">If the system does not launch installation automatically, run the installation program in path of <\/span><b>My Computer &gt; Mobile Hotspot<\/b><span style=\"font-weight: 400\">.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Double click the icon to open the Admin Page login screen.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Enter the Admin Page administrator password. (Default password: <\/span><b>admin<\/b><span style=\"font-weight: 400\">).<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Select the <\/span><b>Save Password<\/b><span style=\"font-weight: 400\"> checkbox if you wish to bypass the login screen in the future.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Click <\/span><b>Login<\/b><span style=\"font-weight: 400\">. If you entered the correct password, the Web User Interface screen appears.<\/span><\/li><\/ol><p><b>\u00a0<\/b><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-4744\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-4744\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Change Mobile Hotspot Admin Password<\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t<div id=\"elementor-tab-content-4744\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-4744\"><ol><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Connect to your hotspot device through Wi-Fi using the network connection software on your computer.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Enter <\/span><a href=\"http:\/\/mobile.hotspot\/\"><b>http:\/\/mobile.hotspot<\/b><\/a><span style=\"font-weight: 400\"> or <\/span><a href=\"http:\/\/192.168.0.1\/\"><b>http:\/\/192.168.0.1<\/b><\/a><span style=\"font-weight: 400\"> into your computer&#8217;s web browser.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Click <\/span><b>Settings<\/b><span style=\"font-weight: 400\"> in the navigation area.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Select the <\/span><b>Device Settings<\/b><span style=\"font-weight: 400\"> tab.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Follow steps under <\/span><b>Account Management<\/b><span style=\"font-weight: 400\"> to update your password.<\/span><\/li><\/ol><p><span style=\"font-weight: 400\">Click <b>Apply<\/b>. If everything is entered correctly, the Admin Password Changed dialog appears indicating the password was successfully changed.<br \/><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-4745\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-4745\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Change Mobile Hotspot Network Name (SSID)<\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t<div id=\"elementor-tab-content-4745\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-4745\"><ol><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Connect to your hotspot device through Wi-Fi using the network connection software on your computer.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Enter <\/span><a href=\"http:\/\/mobile.hotspot\/\"><b>http:\/\/mobile.hotspot<\/b><\/a><span style=\"font-weight: 400\"> or <\/span><a href=\"http:\/\/192.168.0.1\/\"><b>http:\/\/192.168.0.1<\/b><\/a><span style=\"font-weight: 400\"> into your computer&#8217;s web browser.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Click <\/span><b>Settings<\/b><span style=\"font-weight: 400\"> in the navigation area.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Select the <\/span><b>Wi-Fi Settings<\/b><span style=\"font-weight: 400\"> tab.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Change the name that appears in the Network Name (SSID) field in the Wi-Fi Settings area.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Select or deselect the <\/span><b>Broadcast Network Name (SSID)<\/b><span style=\"font-weight: 400\"> checkbox to enable or disable broadcasting the hotspot\u2019s Network Name (SSID).<\/span><\/li><\/ol><p><span style=\"font-weight: 400\">Click <b>Apply <\/b>in the SSID area. This saves your changes on the Wi-Fi Settings tab of the Settings screen.<br \/><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-4746\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-4746\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Change Mobile Hotspot Wi-Fi Password<\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t<div id=\"elementor-tab-content-4746\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-4746\"><ol><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Connect to your hotspot device through Wi-Fi using the network connection software on your computer.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Enter <\/span><a href=\"http:\/\/mobile.hotspot\/\"><b>http:\/\/mobile.hotspot<\/b><\/a><span style=\"font-weight: 400\"> or <\/span><a href=\"http:\/\/192.168.0.1\/\"><b>http:\/\/192.168.0.1<\/b><\/a><span style=\"font-weight: 400\"> into your computer&#8217;s web browser.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Click <\/span><b>Settings<\/b><span style=\"font-weight: 400\"> in the navigation area.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Select the <\/span><b>Wi-Fi Settings<\/b><span style=\"font-weight: 400\"> tab.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Change the value that appears in the <\/span><b>Password<\/b><span style=\"font-weight: 400\"> field in the SSID area.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Click <\/span><b>Apply<\/b><span style=\"font-weight: 400\"> in the SSID area. This saves your changes on the Wi-Fi Settings tab of the Settings screen.<\/span><\/li><\/ol><p><b>Data Usage:<\/b><\/p><ol><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Access the Mobile Internet Admin Page (instructions above).<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Click the <\/span><b>Information<\/b><span style=\"font-weight: 400\"> tab.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Click <\/span><b>Statistics<\/b><span style=\"font-weight: 400\">.<\/span><\/li><\/ol><p><span style=\"font-weight: 400\">View <b>Total Used Data<\/b> details. Data usage is approximate only.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ece6a55 elementor-widget elementor-widget-heading\" data-id=\"ece6a55\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">WiFi Settings<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f1dfce7 dt-custom-accordion elementor-widget elementor-widget-accordion\" data-id=\"f1dfce7\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-2531\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2531\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Scan &amp; Connect<\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t<div id=\"elementor-tab-content-2531\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2531\"><ol><li><span style=\"font-weight: 400\">Turn on the mobile hotspot.<\/span><\/li><li><span style=\"font-weight: 400\">On your computer or other Wi-Fi enabled device, search for available Wi-Fi Networks and select the Network Name (SSID) for your Mobile HotSpot.<\/span><\/li><li><span style=\"font-weight: 400\">Enter the network password.<\/span><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-2532\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2532\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Default SSID &amp; Password<\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t<div id=\"elementor-tab-content-2532\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2532\"><ol><li style=\"font-weight: 400\"><p><span style=\"font-weight: 400\">The Wi-Fi name (SSID) and Wi-Fi Password are located on the label inside the back cover of the device.<\/span><\/p><h5><b>Turn on \/ off<\/b><\/h5><h6><i><span style=\"font-weight: 400\">Turn on<\/span><\/i><\/h6><ol><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Press the <\/span><b>Power<\/b><span style=\"font-weight: 400\"> button on the mobile hotspot until all four indicators momentarily flash blue.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The <\/span><b>Network<\/b><span style=\"font-weight: 400\"> and <\/span><b>Wi-Fi<\/b><span style=\"font-weight: 400\"> Indicators will come on one at a time.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">When the <\/span><b>Network<\/b><span style=\"font-weight: 400\"> and <\/span><b>Wi-Fi <\/b><span style=\"font-weight: 400\">Indicators are illuminated in blue, the Wi-Fi connection has been enabled.<\/span><\/li><\/ol><h6><i><span style=\"font-weight: 400\">Turn off<\/span><\/i><\/h6><ol><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Press the <\/span><b>Power<\/b><span style=\"font-weight: 400\"> button on the mobile hotspot until all four indicators momentarily flash blue.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">When all four buttons go dark, the Network and Wi-Fi connections have been disabled.<\/span><\/li><\/ol><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-2533\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2533\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Manage Messages<\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t<div id=\"elementor-tab-content-2533\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2533\"><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Access the Mobile Hotspot Admin Page (see apps &amp; data).<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Click the <\/span><b>SMS<\/b><span style=\"font-weight: 400\"> tab, then click <\/span><b>SMS Settings<\/b><span style=\"font-weight: 400\">.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">View the <\/span><b>Center Number<\/b><span style=\"font-weight: 400\">.<\/span><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-2534\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2534\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Battery Life<\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t<div id=\"elementor-tab-content-2534\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2534\"><ul><li><span style=\"font-weight: 400\">Access the Mobile Hotspot Admin Page.<\/span><\/li><li><span style=\"font-weight: 400\">Click the <\/span><b>Settings<\/b><span style=\"font-weight: 400\"> tab.<\/span><\/li><li><span style=\"font-weight: 400\">Click <\/span><b>Device settings<\/b><span style=\"font-weight: 400\">.<\/span><\/li><li><span style=\"font-weight: 400\">Under &#8216;Wi-Fi Performance Settings,&#8217; select one of the following:<\/span><ul><li style=\"list-style-type: none\"><ul><li style=\"font-weight: 400\"><b>High performance<\/b><\/li><li style=\"font-weight: 400\"><b>Economy mode<\/b><\/li><\/ul><\/li><\/ul><\/li><li><span style=\"font-weight: 400\">Click <\/span><b>Apply<\/b><span style=\"font-weight: 400\">.<\/span><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-2535\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2535\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Battery saving mode settings<\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t<div id=\"elementor-tab-content-2535\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2535\"><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Access the Mobile Hotspot Admin Page.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Click the <\/span><b>Settings<\/b><span style=\"font-weight: 400\"> tab.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Click <\/span><b>Device Settings<\/b><span style=\"font-weight: 400\">.<\/span><\/li><li style=\"font-weight: 400\"><span>Under &#8216;Wi-Fi Sleep Settings,&#8217; choose a lower <\/span><b>Sleep Time<\/b><span> setting, then click<\/span><b> Apply.<\/b><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-2536\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-2536\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Tips to save battery life<\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t<div id=\"elementor-tab-content-2536\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-2536\"><ul><li><span style=\"font-weight: 400\">Change application sync settings<\/span><\/li><li><span style=\"font-weight: 400\">Lower screen brightness and timeout duration<\/span><\/li><li><span style=\"font-weight: 400\">Toggle from 4G to 2G<\/span><\/li><li><span style=\"font-weight: 400\">Turn off background data<\/span><\/li><li><span style=\"font-weight: 400\">Turn off Wi-Fi<\/span><\/li><li><span style=\"font-weight: 400\">Uninstall unused apps<\/span><\/li><li><span style=\"font-weight: 400\">Update to the latest software<\/span><\/li><\/ul><h4><i><span style=\"font-weight: 400\">Set device to sleep when unused<\/span><\/i><\/h4><p><span style=\"font-weight: 400\">Press and then quickly release the <\/span><b>Power <\/b><span style=\"font-weight: 400\">key to set the screen to sleep mode.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d910dc elementor-widget elementor-widget-heading\" data-id=\"4d910dc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Understand your  Speed<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-134ef90 dt-custom-accordion elementor-widget elementor-widget-accordion\" data-id=\"134ef90\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-2021\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2021\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Speed<\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t<div id=\"elementor-tab-content-2021\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2021\"><p>Every household is different and everyone has unique ways in which they enjoy\u00a0using the Internet. Take time and educate yourself on the different speeds we\u00a0offer and the best one to fit not only your budget, but your lifestyle.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-2022\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2022\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Download vs Upload Speeds<\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t<div id=\"elementor-tab-content-2022\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2022\"><p>On typical home broadband, upload speeds are considerably less than download\u00a0speeds, so don\u2019t be alarmed if you see a disparity between the two. Providers\u00a0give \u2018downstream\u2019 data priority as most of us are more concerned with how\u00a0quickly we can download stuff than how long it takes us to upload files.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-2023\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2023\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Download Speed<\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t<div id=\"elementor-tab-content-2023\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2023\"><p>The speed at which information is transferred from the internet to your\u00a0computer. Better download speeds mean you can get photos, music, and video\u00a0from the internet faster than if you\u2019re using a slow connection. You\u2019ll also be\u00a0able to watch films and TV shows online with fewer pauses for loading. Typical\u00a0speeds are advertised by the download number.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-2024\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2024\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Upload Speed<\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t<div id=\"elementor-tab-content-2024\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2024\"><p>The speed at which information is transferred from your computer to the\u00a0internet. The faster the upload speed, the smoother the online experience you\u2019ll\u00a0have. Upload speeds also determine how quickly you can send emails, post<br \/>photos on social media, or upload videos.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-0e35324 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0e35324\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-e471c24\" data-id=\"e471c24\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7743a0b elementor-widget elementor-widget-video\" data-id=\"7743a0b\" data-element_type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/www.youtube.com\\\/watch?v=NUZ7xqC3jXI&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2071f93 elementor-widget elementor-widget-text-editor\" data-id=\"2071f93\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"style-scope ytd-watch-metadata\"><strong>How To Reset Your Viya Internet Modem<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6cca995\" data-id=\"6cca995\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home \/ Support \/\u00a0Internet FAQs Viya Internet FAQs WIFI+ FAQs Is Viya WiFi+ a stand alone product? Viya WiFi+ is not a stand alone product. Instead, it is a companion product that requires Viya Home Internet. Viya WiFi+ provides seamless WiFi coverage throughout your home so that you experience stronger, more consistent coverage. Can I [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":28587,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.4 (Yoast SEO v23.4) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Internet FAQS - VIYA<\/title>\n<meta name=\"description\" content=\"Find answers to common internet questions our FAQs page. Get the information you need about our services and solutions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/viya.vi\/support\/internet-faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Internet FAQS\" \/>\n<meta property=\"og:description\" content=\"Find answers to common internet questions our FAQs page. 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