Homeglaze Home Improvements

We needed replacement double glazing including patio doors to our kitchen extension. Having made an online enquiry, I received prompt courteous advice with no sales pressure, all my options were fully explained. Having agreed the work only a 30% deposit was required with full payment on satisfactory completion, this is rare in my experience. Prompt follow up survey and fitting date agreed within two weeks. The installation team were great, very professional and hard workers, all the work was of a high standard, we could not be more pleased with the final outcome. Everybody we encountered at this company, including office staff were professional, courteous and went out of their way to provide excellent customer service.

Everyone we dealt with from sales through to the final payment were professional and easy to talk to. The work was all done quickly and well, and minor snags were sorted quickly and without question, including touching up some paint imperfections we hadn't even noticed. We needed to replace a crumbling door step, which made things more complicated than just a standard door fitting, but appreciated that options were clear, problems encountered were solved without fuss, and Homeglaze completed the whole job for us.

Contacted Homeglaze on the back of reading Which customer reviews. The representative arrived on time, knowledgeable on the product offered with a no hard sell attitude and provided a full sized model of the window type I had chosen for viewing. The installation of the bathroom windows was delayed by approximately 4 days due to the manufacturing process and the fitting of the windows delayed by 2 days due to a mix-up with the fitters work schedule. However, credit to Dean for his excellent Customer Service skills updating me every step of the way and to Chris for his expertise installing the product. The work was neat and tidy and the builders on site confirmed a job well done. The price agreed was the price I paid. I am a satisfied customer and would recommend with no hesitation.

I cannot recommend this company highly enough. From start to finish, it has been exemplary. My house is a council orlit built house. With getting permission to add patio doors, Homeglaze had an unusual house to work with. I was informed throughout, of the plans to create my wish for a garden view for my very sick husband. Every member of the team were wonderful. Excellent work, clean and tidy. Also respectful working around a bedridden person in the same room. The finished patio doors are beautiful. Very happy with what I paid. Sadly, my husband passed away 2 weeks after competition, never to sit by the doors, my only regret. Thank you Homeglaze for your kindness, friendship and above all Excellent work. Mrs Brenda Halsey

I have recently had my patio bay door replaced. From Ryan knocking to ask if I needed any work doing to the finished job everything was great. Customer service from everyone I dealt with was friendly and efficient. The job was done at the expected time by 2 very good hard working guys whom treated my home with care. Overall experience was 10 out of 10. Very happy.

New windows in one room. So, not a very long job. Sales rep gave a fair and knowledgeable assessment of the overall picture, explaining technicalities and could answer questions of detail. Looks good. Mostly went ok. Just a week or so beyond the anticipated date time but not a big delay. Installers worked well together.

I had an old sliding door replaced with French doors. The work was completely promptly after I decide to proceed. The team were knowledgeable, friendly and courteous. Old doors were removed and everything was left tidy. New doors great quality, look very nice and are very secure. Noticed a small scratch on one of the handles and it was immediately replaced a few days later.

Very satisfied with the our new front door. The one we selected goes well with the type of house and its age ie late Victorian The Homeglaze sales rep took an interest in what we wanted and the reasons for doing it, and suggested alternatives. We discussed it for at least 45 minutes. This was in direct contrast to a sales rep from Anglian who seemed only interested in getting us to sign a contract as soon as possible, and showed little interest in our particular needs The door was ready promptly and It only took a morning to fit the new door. Our fitter was obviously skilled in fitting new doors. He was also able to reposition a previously fitted front door security light so that its night time motion sensor still operated correctly. He also refitted a door pull so that it was fixed to the door far more securely than as supplied by the manufacturer. The company also provided a door knob that had not been included in the original order. Overall, it was a very good service from a family firm who were not worried about providing service in West London, when their normal territory was East London and Essex.

I recently purchased and had bifold patio doors installed by Homeglaze Home Improvements, and I am exceptionally pleased with the outcome. The quality of the doors is outstanding, offering a perfect blend of aesthetics and functionality that has significantly enhanced our living space. The installation team was professional and friendly, making the entire process smooth and hassle-free. They were respectful of our home and completed the job with impressive efficiency. We did encounter a minor snagging issue, but Homeglaze's team promptly addressed it within a few days, demonstrating their commitment to customer satisfaction. Throughout the entire process, from sales to aftercare, Homeglaze has been honest and transparent, ensuring that we were well-informed at every stage. Their dedication to quality service is evident, and it has been a pleasure dealing with them. I highly recommend Homeglaze for anyone considering new bifold doors or similar installations. Their attention to detail and customer-centric approach truly sets them apart. Thank you, Homeglaze, for a fantastic experience and a wonderful addition to our home!

Homeglaze renewed my patio doors…the work was done in a friendly and highly professional manner. Every aspect was thoughtfully carried out, and I found the company a joy to work with. I am delighted with my new doors and have no hesitation in recommending Homeglaze.