A Licensed user on a Zoom Workplace Pro, Zoom Workplace Pro Plus, Zoom Workplace Business, Zoom Workplace Business Plus, Zoom Workplace Enterprise, Zoom Workplace Enterprise Plus, or Enterprise Bundle account
Host's in-meeting control of which participants can ask AI Companion questions requires version 5.16.2 or higher.
Support for questions and responses in languages other than English requires version 5.16.6 or higher.
While meeting hosts can start or stop AI Companion on all supported platforms, hosts and participants can currently only ask questions on the desktop app.
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Limitations of AI Companion
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Only the meeting host can start or stop AI Companion through the in-meeting controls.
Questions can only be answered if the content was discussed while AI Companion is active in the current meeting.
Meeting hosts in Zoom Rooms can only start or stop AI Companion.
This feature is not supported in Breakout Rooms.
If you have set your pronouns in your Zoom profile, the AI Companion feature will use those pronouns when referring to you. If you do not set your pronouns or choose not to share them in the meeting, the pronouns chosen by the Large Language Model (LLM) will be used instead.
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How to start AI Companion during a meeting
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Start AI Companion as the host
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When the meeting starts, the host will need to manually start AI Companion so that it is available to in-meeting participants.
In the meeting control toolbar, click AI Companion . The AI Companion panel will open in the meeting.
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Under Who can ask questions to AI Companion?, select which group of meeting participants can interact with AI Companion:
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All participants: Allows all participants to ask questions about all discussion since AI Companion is active.
All participants only from when they join: Allows all participants to ask questions about discussion since they joined the current meeting.
Only hosts: Allow only the original host, alternative host, and users with host privileges assigned before the meeting starts to ask questions about all discussions since AI Companion is active.
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Click Start to begin having the meeting conversations analyzed. A transcript of the meeting will begin to be generated for AI Companion to reference, and participants will see a notification informing them that AI Companion is active.
Click Got it to confirm. The meeting discussions will begin to be analyzed, and participants will see a notification informing them that AI Companion is active.
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Enablement requests during a meeting
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If the host does have AI Companion enabled for their meetings, any meeting participants can request that it be started for the current meeting.
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The host will receive an in-meeting request to start AI Companion for the current meeting.
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If the host does not have AI Companion enabled for their meetings, the host, co-hosts, and any participants can request that it be enabled.
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If the host or another meeting participant is an admin, they will be prompted to enable it during the current meeting.\r\n
For Pro accounts, an admin in the meeting will be prompted to enable both the in-meeting AI Companion feature and the web-portal AI Companion setting through the meeting window prompt. This will take effect immediately.
For Business accounts and higher, an admin in the meeting will be prompted in the meeting window to open the web portal and enable AI Companion setting. This will take effect upon the next meeting start.
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If no one in the meeting has the necessary admin permissions, admins will be sent the request as an email from Zoom.
In the meeting control toolbar, click AI Companion . If not currently enabled for the meeting, the participant will be prompted to request feature enablement.
Click Send Request. The request will be sent to the host (if an admin) or any admins in the current meeting. If no admins are present, an email request is sent instead.
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Stop AI Companion as the host
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If the host wants to discuss topics informally without AI Companion running for in-meeting queries, they can disable AI Companion, so those topics will not be available for analysis and questions.
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In the meeting control toolbar, click AI Companion . The AI Companion panel will open on the right side of the meeting window.
In the top-left corner, click Disable. You will be prompted to confirm disabling AI Companion in the current meeting.
Click Disable to confirm.
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How to ask questions about the meeting with AI Companion
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With AI Companion active for the meeting, all participants will be able to ask questions about the meeting discussions thus far. Its important to ensure that your caption language is set correctly, as this ensures AI Companion is transcribing your speaking language correctly, which improves the quality of the generated transcript for AI Companion questions. If no caption language has been set, English is used by default.
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In the meeting control toolbar, click AI Companion . The AI Companion panel will open on the right side of the meeting window. Note: If this is the first time opening AI Companion in the current meeting, some typical preset questions are provided. Any subsequent views of the panel for the current meeting will have your questions and responses thus far shown instead.
Click a provided question, or click the text compose box at the bottom of the panel to enter a custom question. Zoom’s AI Companion will provide a generated response based on what it has heard and properly analyzed thus far in the meeting.
(Optional) Click either thumbs up or thumbs down to rate the generated response.
Enter another custom question, or click the ellipsis to view additional preset questions.
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Supported languages for AI Companion questions
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AI Companion Questions supports meetings, as well as questions and responses, in the languages below, with most languages being provided in public preview and requiring version 5.16.6 or higher. Quality of supported languages varies by language, audio quality, and other factors, but Zoom is working to improve quality.
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For conversations in languages other than English, ensuring that your caption language is set correctly helps AI Companion in accurately transcribing your speech, which in turn improves the quality of the generated transcript for AI Companion questions. If captions are disabled or were not previously used, English is chosen by default, but if you have previously chosen a speaking language, that will be used instead. If a mismatch is detected between your chosen spoken language and the language you are actually speaking, AI Companion will detect and adapt to the speaking language detected.