If you have trouble with sending and receiving messages or calls, make sure that you have the requirements needed to Make and receive phone calls and SMS texts on Pixel Watch.
Can't make outgoing phone calls
Both the Pixel Watch LTE and Pixel Watch Wi-Fi can make outgoing phone calls. If you have an LTE carrier plan, you can make calls without your phone nearby while the Pixel Watch Wi-Fi version must be connected to Bluetooth to make a call.
- Confirm that all steps were fully completed during setup.
- Check your connection to Bluetooth and Wi-Fi or LTE.
Follow the instructions below to confirm that your watch is connected:
Google Pixel Watch LTE: Verify that you have a cellular watch
- On Google Pixel Watch, swipe down
tap Settings
.
- Tap Connectivity
If you don't see a Mobile setting, your watch does not have cellular service. You must have a Google Pixel Watch LTE in order to get cellular service on your watch. You must use the same carrier for both your watch and phone service.
Google Pixel Watch Wi-Fi: Verify that you are connected to Bluetooth
- On Google Pixel Watch, swipe down
- Tap Connectivity
- Make sure your nearby phone is connected to Bluetooth as well.
Can't send or receive SMS/MMS messages
Note: Google Pixel Watch syncs texts with your phone so your connected phone must be online.
Not receiving notifications for missed calls
you have missed calls that you haven't gotten notifications for, make sure that you're not muting call notifications.
- On Google Pixel Watch, swipe down from the top of the screen.
- Make sure that the modes that mute notifications are turned off.