Your Google Play country determines what content you see in the store and in apps. The apps, games, and other content in the Store and in apps can vary by country.
- You must wait 12 months after initially creating a payments profile before you can change your Play country. You can only change your Play country once per year. If you change your country, you won’t be able to change it back for one year.
- When you change your country, you won’t be able to use your Google Play balance that you have in your old country in your new country.
- You may lose access to some books, movies, TV shows, games, and apps.
- To change your country, you need to set up a new country in Google Play.
- To set up a new country, you must be in that country and have a payment method from the new country.
Change your Google Play country
- On your Android device, open the Google Play Store app
.
- At the top right, tap the profile icon.
- Tap Settings
General
Account and device preferences
Country and profiles.
- Tap the country where you want to add an account.
- Follow the on-screen instructions to add a payment method for that country.
- On your Android device, open the Google Play Store app
.
- At the top right, tap the profile icon.
- Tap Settings
General
Account preferences
Country and profiles.
- To change countries, tap the name of the one you want to change to.
- You've changed your country within the last year.
- You aren’t currently in a new country. This is based on your IP address.
- You’re part of a Google Play Family Library.
Fix problems when you update your Google Play country
If you can't change your Google Play country or can’t find the option to, try the following:
- Sign in to Google Pay.
- At the top, click Settings.
- Under "Payments profile," find “Country/Region.”
- This section displays your current Play country.
- If it’s incorrect, create a new profile for your country.
Learn how to change your Google Play country.
Tip: If you recently changed your country, wait at least 48 hours for the change to take effect.
- On your phone or tablet, open the Settings app
.
- Tap Apps
See all {n} apps.
- To find the Google Play Store
, you can scroll down. You can also tap the Search icon at the top right and search for the app.
- Tap Storage & cache
Clear cache.
- Tap Clear storage
Delete.
- On your Android phone or tablet, open the Google Play Store app
.
- At the top right, tap the Profile icon.
- Tap Settings
About
Update Play Store.
- The app will update or notify you that your version is up-to-date.
- If your phone has a SIM card and you recently moved to another country, you may need a new SIM card. Contact your service provider for help.
- After you get a new SIM card in your new country, restart your phone. Then, try to use the Play Store again.
- If your device doesn’t have a SIM card, you can skip this step.
If your Play balance is too high for your new country, you may need to spend some of your balance to meet the threshold. Find maximum limits for your country.
- Sign in to Google Pay.
- If you have more than one profile:
- At the top left, next to your name, click the Down arrow
.
- Select the profile you want to edit.
- At the top left, next to your name, click the Down arrow
- Make your edits.
- You can change info like your address and payment methods.
- Save your edits.
The Play Terms of Service vary by country, and you may need to agree to the updated terms in your new country.
- Open the Google Play Store app
.
- Find an item with a listed price greater than $0 USD.
- Tap the price.
- You don’t need to complete the transaction.
- During checkout, you’re prompted to accept the Terms of Service.
- Follow the prompts.
- After you accept the terms, you can exit the transaction.
More troubleshooting steps
If you tried all the steps above and it’s been more than 24 hours, try these troubleshooting steps.
Clear cache & data from Google Play Services- Open your device’s Settings app.
- Tap Apps
See all {n} apps.
- To find the "Google Play Services" app, you can scroll down. You can also tap the Search icon at the top right and search for the app.
- Tap Google Play Services
Storage & cache
Clear cache.
- Tap Clear storage
Clear all data
Delete.
- Open your device’s Settings app.
- Tap Apps
See all {n} apps.
- To find the "Download Manager" app, you can scroll down. You can also tap the Search icon at the top right and search for the app.
- Tap Download Manager
Storage & cache
Clear cache.
- Tap Clear storage
Clear all data
Delete.
- Make sure you’re connected to a reliable Wi-Fi connection.
- On your device’s home or app screen, find the Play Store app
.
- Touch and hold the Play Store app
.
- Tap App info
.
- At the top, tap More
Uninstall updates.
- If you’re asked to change the Play Store app back to the factory version, tap OK.
When you remove your account, some information is removed from your device. Make sure you back up any important information before you complete this step.
Get more help
If you tried all the steps above and still have trouble, you can reset your device to factory settings. Then, try to change your country again.
What happens when you change countries
Your Google Play Balance is linked to your Google Play country. If you have Google Play balance and change countries, you won’t be able to use that balance in your new country.
Your balance will still be linked to your old country. If you change back to your old country you will be able to use it again.
Your Google Play Pass subscription will continue to auto-renew.
If Play Pass is available in your new country: Your access will remain the same.
If Play Pass isn't available: You’ll still have access to apps installed on your device, but you won’t be able to browse or install additional Play Pass apps. Learn how to manage your Google Play Pass subscription.
Tip: Some apps won't be available in certain countries.