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Support

Topic		Replies	Views	Activity
How to write a good bug report :bug: Support First of all, thank you for wanting to file a bug report! While writing your bug report, you should have exactly one goal: Maximizing the chance of this bug getting fixed. Writing a good bug report is essential to help…		0	1116	June 3, 2021
How to clear Bluescape.app cache when login doesn't work? Support		3	5	November 7, 2024
Bluescape Accessibility Statement Support		0	673	November 9, 2022
Configuring OneDrive Link for GCC-H Support		0	847	April 18, 2023
Recovering an Archived Workspace Support on-premises		2	907	September 19, 2024
Edits Not Syncing Across Team Members in Bluescape Workspace Support		2	19	October 16, 2024
Invited users unable to create accounts Support		2	20	September 27, 2024
My workspace is missing Support		4	23	September 26, 2024
SOS: how can I register with Bluescape to do the 30 day trial Support		3	48	August 15, 2024
Teams are "Expired" Support		4	182	July 13, 2024
[Notice] Bluescape Mobile Application Support		0	249	May 29, 2024
Update Bluescape Large Display settings Support		0	247	May 28, 2024
GO, Pro, and Business Account Removal FAQ Support		1	557	May 31, 2024
Duplicating Workspaces Does not seem to be working Support		4	348	June 20, 2024
Bluescape System Requirements Support hardware		0	767	May 3, 2023
Inconsistencies when copying and pasting content Support known-issue		1	287	June 2, 2024
Firefox Browser not compatible with Stream Share+ Support on-premises , known-issue		1	340	May 5, 2024
Saving Content from Personal Spaces Support		1	556	May 31, 2024
Instructions for Data Migration Between Instances Support		0	341	April 29, 2024
Command Line Interface - Administrator Guide Support on-premises		0	909	August 29, 2023
Shapes and Icons Support		7	328	May 19, 2024
Uploading content from Dropbox & Box occasionally fails Support known-issue		0	405	March 28, 2024
Changing Character Limits of Text Box Support		5	559	April 22, 2024
Bluescape Release Schedule Service Updates Bluescape delivers releases quarterly for SaaS and GovCloud customers. Both releases are scheduled to occur during the same week of the first month of each quarter. However, the maintenance days and windows differ slight…		0	1166	October 4, 2021
Image Watermark is Missing when Accessing a Workspace Support fixed-issue		2	708	March 13, 2024
"Oops, your PIN was incorrect. Please try again." Message Appears when Sending a Workspace to a Wall Support fixed-issue		1	647	March 13, 2024
Unable to Sign Up for Bluescape AI Trial when Logged On using SSO Support fixed-issue		2	637	March 13, 2024
Error Page Appears when Signing Up for Bluescape Using an Email Address Support fixed-issue		2	582	March 13, 2024
"Sorry, an error has occurred..." Message Appears When Registering for a Bluescape or Popsync Account Support fixed-issue		2	663	March 13, 2024
Presentation loses synchronization between leader and followers Support known-issue		1	324	April 12, 2024

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