How to use User Account Lookup
User Account Lookup allows users to look up other users’ contact information, making it easier to communicate and share files within an organization. When a user is signed in to a device with their Managed Apple ID and searches in specific Apple apps, contact information automatically completes. Lookup results will show the user’s Managed Apple ID. When using the Mail app, the results will show the email address, which might differ from the associated Managed Apple ID. This feature is supported in iOS 13 or later, iPadOS 13.1 or later, and macOS 10.15 or later.
Apple apps that work with User Account Lookup are listed in the following table.
App | iPhone and iPad | Mac |
---|---|---|
Calendar Note: Must be turned on in iCloud. | ||
FaceTime | ||
Files | ||
Finder | ||
iMessage | ||
Keynote | ||
Note: Adds the email addresses of the accounts listed in Apple School Manager. | ||
Notes | ||
Numbers | ||
Pages |