FaceTime requirements on Mac
Before you can make or receive FaceTime calls or phone calls on your Mac, see the following requirements.
What you need to make FaceTime calls
To make FaceTime audio and video calls on your Mac, you must:
Be connected to the Internet
Be signed into FaceTime with your Apple ID
If you don’t have an Apple ID, go to the Apple ID account website to sign up for one for free.
Have a built-in or connected microphone; for FaceTime video calls, you also need a built-in or connected camera
What others need to receive your FaceTime calls
The person you’re making a FaceTime video call to must be signed into FaceTime and have any of the following:
A Mac with FaceTime installed, and a built-in or connected camera and microphone
iPhone 4 or iPod touch (4th generation) with iOS 4.1 or later
iPhone 4S or later
iPad 2 or later
The person you’re making a FaceTime audio call to must be signed into FaceTime and have any of the following:
A Mac with OS X 10.9.2 or later and a built-in or connected microphone
An iOS device with iOS 7 or later
Important: To make and receive FaceTime calls with multiple people (Group FaceTime), you and the people you’re calling must be using the macOS Mojave 10.14.3 Supplemental Update or later, or iOS 12.1.4 or later. This feature may not be available in all regions. See Make a Group FaceTime call on Mac and the Apple Support article About the security content of macOS Mojave 10.14.3 Supplemental Update.
What you need to make and receive phone calls on your Mac
To make and receive phone calls on your Mac, make sure of the following:
Your iPhone has iOS 8 or later installed. See the Apple Support article Update your iPhone, iPad, or iPod touch.
Your iPhone and Mac are on the same Wi-Fi network. See Connect your Mac to the Internet using Wi-Fi.
Your iPhone and Mac are signed into iCloud and FaceTime using the same Apple ID. See Set up iCloud, Sign into or out of FaceTime and the Apple Support article Use Continuity to connect your Mac, iPhone, iPad, iPod touch and Apple Watch.
Your iPhone and Mac have Wi-Fi Calling turned on. Wi-Fi calling isn’t available on some Mac models. See Set up your iPhone and Mac for phone calls.
See Make and receive phone calls in FaceTime on Mac.
If you have hearing or speech difficulties or want to call someone who does, you can use the National Relay Service (NRS) for your phone calls, if your service provider supports it.
Note: To make or receive an RTT call, you must be using macOS Mojave 10.14.2 or later with Wi-Fi Calling through iPhone with iOS 12.1.1 or later. This feature is not available in all regions or supported by all service providers. Depending on your network environment, an NRS call may be downgraded to a TTY call.