iPod Repair and Service
We’re here to help. Apple-certified repairs are performed by trusted experts who only use genuine Apple parts – designed, tested and manufactured for Apple’s safety and performance standards.
How can I get service for my iPod?
Schedule a visit
Make an appointment at an Apple Authorised Service Provider
Featured services
Battery service
We can replace your iPod battery for a service fee. Our warranty doesn’t cover batteries that wear down from normal use.
Your product is eligible for a battery replacement at no additional cost if you have AppleCare+ and your product's battery holds less than 80% of its original capacity.
Screen repair
We replace cracked screens for a fee. Accidental damage isn’t covered by the Apple warranty.
Screen repairs are eligible for coverage for accidental damage from handling with your AppleCare+ plan.
How much will it cost?
Apple Authorised Service Providers can set their own fees, so find one near you to get an estimate.
A hardware service may no longer be available for some older products.
See obsolete and vintage products
Do you have the AppleCare Protection Plan?
AppleCare Protection plan gives you expert technical support and hardware coverage from Apple.
Find out more about AppleCare Protection Plan in Malaysia
Warranty
The Apple Limited Warranty covers your iPod and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date that you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories. This includes adapters, spare cables, wireless chargers or cases.
Our warranty is in addition to rights provided by consumer law.
If your situation isn’t covered, you’ll pay a fee. If the issue with your iPod is ineligible for service, you may pay the full replacement value.
Guarantee
We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan, whichever is longer. This is in addition to your rights provided by consumer law.
Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.