Make calls with Assistive Access on iPhone
With Assistive Access on iPhone, the Phone and FaceTime apps are combined into a single Calls app . A person using Assistive Access can use the Calls app to make voice or FaceTime video calls to connect with family, friends, and trusted supporters. If the Calls app isn’t on the Home Screen, see Add, remove, and customize apps for Assistive Access.
Make a call
Enter Assistive Access if it’s not active, then open the Calls app.
Tap a contact, then tap Call.
If you don’t see any contacts, make sure contacts have been added to the list of people the person using Assistive Access is allowed to call. See Set up Calls for Assistive Access.
Or tap Phone Number, enter a phone number, then tap Call (this option is available if you turned on Show Dialer Keypad when you set up Calls).
To hang up, tap End Call, then tap End Call again to confirm.
Answer a call
To answer an incoming call in Assistive Access, tap Answer. If you don’t want to take the call, tap Don’t Answer, then tap Don’t Answer again to confirm.
If you turn on Show Notification Badges in Settings > Accessibility > Assistive Access, when the person using Assistive Access misses a call from a contact they’re allowed to call back, the Lock Screen and the Calls app show a notification icon. See Change Assistive Access settings.
Make an emergency call
You can make an emergency call while Assistive Access is active, even if iPhone is locked.
Important: Cellular service must be available to make emergency calls. Certain important aspects of contacting emergency services on iPhone are different in Assistive Access. See Understand certain differences in Assistive Access.
Triple-click the side button (on an iPhone with Face ID) or the Home button (on other iPhone models), then tap Emergency.
Dial the emergency number (for example, 911 in the U.S.), then tap .
On any screen in Assistive Access, the person using Assistive Access can always tap Back to return to the previous screen.