Important handling information for Apple Watch Ultra
Apple Watch Ultra has a water resistance rating of 100 meters under ISO standard 22810:2010. It may be used for water activities like swimming, snorkeling, or recreational scuba diving in a pool or ocean. To remove water from the watch, wipe it off with a nonabrasive, lint-free cloth. Follow the instructions below in the “Cleaning and care” section if Apple Watch Ultra comes into contact with them.
Apple Watch Ultra is also rated IP6X dust resistant.
Water resistance is not a permanent condition and may diminish over time. Apple Watch Ultra cannot be resealed for water resistance. The following may affect the water resistance of Apple Watch Ultra in particular and should be avoided:
Dropping Apple Watch Ultra or subjecting it to other impacts.
Exposing Apple Watch Ultra to soap or soapy water, for example while showering or bathing.
Exposing Apple Watch Ultra to perfume, solvents, detergent, acids or acidic foods, insect repellent, lotions, sunscreen, oil, or hair dye.
Wearing Apple Watch Ultra while cliff diving or high diving.
Wearing Apple Watch Ultra in the sauna above 55º C (130º F) or steam room.
Not all bands are appropriate for water use. For example, the stainless steel and leather bands are not water resistant and should not be exposed to liquids.
Cleaning and care Keep Apple Watch Ultra clean and dry. Clean and dry Apple Watch Ultra, the band, and your skin after workouts or heavy sweating. Dry Apple Watch Ultra and the band thoroughly if they are exposed to fresh water. Clean Apple Watch Ultra if it comes in contact with anything that may cause stains or other damage, such as dirt or sand, makeup, ink, soap, detergent, acids or acidic foods, or comes in contact with liquids other than fresh water, including those that may lead to skin irritation such as sweat, salt water, soapy water, pool water, perfume, insect repellent, lotions, sunscreen, oil, adhesive remover, hair dye, or solvents. The Apple Watch Ultra and band colors may vary or fade over time.
After swimming with Apple Watch Ultra, gently rinse it with warm tap water.
How to clean Apple Watch Ultra:
Turn off Apple Watch Ultra. Press and hold the side button, then drag the Power Off slider to the right.
Depress the band release buttons and remove the band. See Remove, change, and fasten Apple Watch bands.
Wipe Apple Watch Ultra clean with a nonabrasive, lint-free cloth. If necessary, you can also lightly dampen the cloth with fresh water.
Dry Apple Watch Ultra with a nonabrasive, lint-free cloth.
To help avoid damaging Apple Watch Ultra, observe the following:
Don’t clean Apple Watch Ultra while it’s charging.
Don’t dry Apple Watch Ultra or the bands using any external heat source (for example, a hair dryer).
Don’t use cleaning products, ultrasonic cleaners, or compressed air when cleaning your Apple Watch Ultra.
The front of Apple Watch Ultra is made of Ion-X glass (strengthened glass) or sapphire crystal, each with a fingerprint-resistant oleophobic (oil repellent) coating. This coating wears over time with normal usage. Cleaning products and abrasive materials will further diminish the coating, and may scratch the glass or the sapphire crystal.
Using buttons, Digital Crown, connectors, and ports Never apply excessive pressure to a button or the Digital Crown on Apple Watch Ultra, or force a charging connector into a port, because this may cause damage that is not covered under the warranty. If the connector and port don’t join with reasonable ease, they probably don’t match. Check for obstructions and make sure that the connector matches the port and that you have positioned the connector correctly in relation to the port.
Certain usage patterns can contribute to the fraying or breaking of cables. The cable attached to a charging unit, like any other metal wire or cable, is subject to becoming weak or brittle if repeatedly bent in the same spot. Aim for gentle curves instead of angles in the cable. Regularly inspect the cable and connector for any kinks, breaks, bends, or other damage. Should you find any such damage, discontinue use of the cable.
Apple Watch magnetic charging accessories Discoloration of the charging surface of Apple Watch magnetic charging accessories may occur after regular use due to dirt and debris that come in contact with the magnetic surface. This is normal. Cleaning the magnetic charging surface may reduce, or prevent, such discoloration, and will help to prevent damage to your charger and Apple Watch Ultra. To clean the charging surface, disconnect the charger from both Apple Watch Ultra and the power adapter and wipe with a damp, nonabrasive cloth. Dry with a nonabrasive, lint-free cloth before resuming charging. Do not use cleaning products when cleaning the charging surface.
Operating temperature Apple Watch Ultra is designed to work on-wrist against skin in ambient temperatures between –4° and 130° F (–20° and 55° C), off-wrist in ambient temperatures between 32° and 95° F (0° and 35° C), and be stored in temperatures between –4° and 113° F (–20° and 45° C). When diving, Apple Watch Ultra is designed to work best in water temperatures between 32° and 104° F (0° and 40° C).
Note: Operating range of ECG app is within 32° to 95° F (0° and 35° C). Low temperatures may affect battery life. Touch screen may have reduced functionality at extremely cold temperatures. Heart rate and blood oxygen sensors may have increased incidence of unsuccessful measurement during prolonged exposure to cold temperatures.
Apple Watch Ultra can be damaged and battery life shortened if stored or operated outside of these temperature ranges. Avoid exposing Apple Watch Ultra to dramatic changes in temperature or humidity. If the interior temperature of Apple Watch Ultra exceeds normal operating temperatures (for example, in a hot car or in direct sunlight for extended periods of time), you may experience the following as it attempts to regulate its temperature:
Charging may slow or stop.
The display may dim.
A temperature warning screen may appear.
Some data transfer may be paused or delayed.
Some apps may close.
You might not have a cellular connection or you might not be able to make or receive calls. Normal cellular functionality resumes after Apple Watch Ultra cools. However, you can still make emergency calls.
Important: You may not be able to use Apple Watch Ultra while the temperature warning screen is displayed. If Apple Watch Ultra can’t regulate its internal temperature, it goes into Low Power Mode or a deep sleep mode until it cools. Move Apple Watch Ultra to a cooler location out of direct sunlight and wait a few minutes before trying to use Apple Watch Ultra again. For more information, see the Apple Support article Keep Apple Watch within acceptable operating temperatures.
Relative humidity Apple Watch Ultra is designed to work best at a relative humidity between 5 and 90 percent, noncondensing.
MIL-STD 810 Apple Watch Ultra has been tested against subsections for Altitude, High Temperature, Low Temperature, Temperature Shock, Immersion, Freeze/Thaw, Shock, and Vibration.
Magnets Keep key cards and credit cards away from Apple Watch Ultra, the bands, and Apple Watch magnetic charging accessories.