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Apple School Manager User Guide
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Table of Contents
Welcome
Overview
Intro to Apple School Manager
Program requirements
Sign up
Participate in beta features
Get support and provide feedback
Get support
Provide feedback
Set up your organization
Edit preferences
Configure locations
Integrate identity providers
Manage domains
Link to new domains
Disconnect federation from a domain
Use federated authentication
Intro to federated authentication
Use federated authentication with Google Workspace
Use federated authentication with Microsoft Entra ID
Use federated authentication with your identity provider
Change a user’s domain information
Transfer Apple services when federating
Sync user directories
Sync user accounts from Google Workspace
Sync user accounts from Microsoft Entra ID
Sync user accounts from your identity provider
Resolve Apple ID and user name conflicts
Get notified about user name conflicts
Resolve Apple ID conflicts
Resolve Google Workspace sync conflicts
Resolve Microsoft Entra ID OIDC sync conflicts
Resolve identity provider OIDC or SCIM sync conflicts
Integrate with your SIS
Use SFTP to upload SIS data
Upload Student Information System data
Best practices for merging data
Template information for importing data
Use Apple .csv templates
Apple Students template
Apple Staff template
Apple Courses template
Apple Classes template
Apple Rosters template
Apple Locations template
Use OneRoster .csv templates
OneRoster Users template
OneRoster Courses template
OneRoster Classes template
OneRoster Enrollments template
OneRoster Orgs template
Manage users
Use Managed Apple IDs
Use Managed Apple IDs
Customize user access to certain apps and services
Use Sign in with Apple
Work with users and passwords
Intro to users
Manually add users
Manage existing users
Inspect a user account
Set password policies
Create or reset user passwords
Assign roles and privileges
Intro to roles and privileges
View and assign roles
Add Content Managers to locations
Verification codes and phone numbers
Send verification codes
Add or reset verification phone numbers
Buy content
Intro to buying content
Review content payment and billing information
Select and buy content
Learn about Custom Apps
Transfer licenses
Manage content tokens
Migrate content tokens
Invite VPP purchasers
Plan for migration to Apps and Books
Manage devices
Device workflow
Add devices to your organization
Manage device suppliers
View device information
Get device order progress reports
Add devices from Apple Configurator
Manage MDM servers
Intro to MDM servers
Link to a third-party MDM server
Edit a third-party MDM server configuration
Delete a third-party MDM server
MDM server assignments
Review device assignments
Assign, reassign, or unassign devices
Assign a device that was serviced or replaced
Turn off Activation Lock
Release devices
Use Shared iPad
Create Shared iPad passcodes
Sign in to Shared iPad
Use Shared iPad with Managed Apple IDs
Sign federated users out of devices
Work with Classroom and Schoolwork
Manually create a class
User accounts and Schoolwork
Manage student progress
Manage user requests
Improve Schoolwork
Searching and activity notifications
How to search
View activity
Appendixes
Read log files
Keyboard shortcuts
Document revision history
Copyright