HomePod Repair and Service
We’re here to help. Apple-certified repairs are performed by trusted experts who only use genuine Apple parts – designed, tested and manufactured for Apple’s safety and performance standards.
How can I get service for my HomePod?
Schedule a visit
Make an appointment at an Apple Authorised Service Provider
How much will it cost?
Apple Authorised Service Providers can set their own fees, so look for one near you to get an estimate.
Warranty
The Apple Limited Warranty covers your HomePod and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories. This includes adapters and spare cables.
Our warranty is in addition to rights provided by consumer law.
If your situation isn’t covered, you’ll pay a fee. If the issue with your HomePod is ineligible for service, you may pay the full replacement value.
Guarantee
We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty, whichever is longer. This is in addition to your rights provided by consumer law.
Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.