Find your lost iPhone or iPad
If you’ve lost your iPhone or iPad, use Find My to locate it and put it in Lost Mode to protect your personal information.
Find your iPhone or iPad
With your Apple Watch, in the Find My app or on the web at iCloud.com/find, you can play a sound to help find your device if it’s nearby or find it on a map.
If you can’t find your device straight away, mark it as lost to protect it
Find out what to do if your iPhone or iPad was stolen
Use your Apple Watch
Think your iPhone is nearby? If you have an Apple Watch, open Control Centre and tap the Ping your iPhone button. You can tap to play a sound on your iPhone or hold the button down to flash the iPhone torch, and you can even get directions to your phone’s location directly on your watch.*
Use Find Devices on iCloud.com/find
When you sign in to iCloud.com/find, you don’t need to enter a verification code – so you can use Find Devices even if your trusted device is lost. If you’re asked to enter a verification code, select the Find Devices button instead. On iCloud.com/find, you can also mark your device as lost.
Use the Find My app on another device
If you have another Apple device that’s signed in with your Apple Account, use Find My on that device to lock and find your iPhone or iPad.
Use a family member’s device
If you’re part of a Family Sharing group, your devices can appear in Find My on your family members’ devices.
*To use Precision Finding to get directions to your iPhone with the Ping your iPhone button, you need Apple Watch Series 9 or Apple Watch Ultra 2 and iPhone 15 or later. If your Apple Watch is in Low Power Mode, you can’t get directions to your iPhone with the Ping your iPhone button.
Mark your iPhone or iPad as lost
When you mark your iPhone or iPad as lost, your device is put in Lost Mode – it’s locked with a passcode; payment cards and passes that you use with Apple Pay are suspended, and you can display a phone number and message for someone who finds your device.
If you’ve turned on Stolen Device Protection for iPhone, you’ll need to authenticate with Face ID or Touch ID to turn off Lost Mode.
If you have AppleCare+ with Theft and Loss, don’t remove your iPhone from Find My or your Apple Account until your claim has been fully approved.
Apple will never contact you to say that your iPhone or iPad has been found. Never share your device passcode or other account information (such as passwords or verification codes) with anyone else.
Stay vigilant to avoid social engineering schemes, including phishing messages, phoney support calls and other scams.
Find out more about social engineering and steps you can take to protect your personal data
Use Find Devices on iCloud.com/find
To sign in to iCloud.com/find, you don’t need a verification code – so you can mark your device as lost, even if it’s your trusted device that’s lost. If you’re asked for a verification code, select the Find Devices button instead.
Mark your device as lost on iCloud.com/find
Find out more about using Lost Mode on iCloud.com
Use the Find My app on another device or a family member’s device
In the Find My app (or Find Devices on Apple Watch), select your missing iPhone or iPad.
Scroll down to Mark as Lost (or Lost Mode), then select Activate (on Apple Watch, turn on Lost Mode).
Follow the onscreen steps if you want to display your contact information on your missing device.
If needed, select Activate.
On a family member’s device, your iPhone or iPad will appear underneath their devices.
If Find My wasn’t turned on for your device before it was lost or stolen, it won’t appear at iCloud.com/find or in the Find My app and you can’t mark it as lost or remotely erase it. To protect your personal information, you should sign in to account.apple.com and change your Apple Account password straight away.
If your iPhone or iPad is lost permanently
If your iPhone or iPad is lost and you’re unable to find it, follow these additional steps to protect your accounts and personal information, and replace your device (if applicable).
File a claim with AppleCare+ with Theft and Loss
If your iPhone is covered by AppleCare+ with Theft and Loss, file a claim for an iPhone replacement.
Don’t remove your iPhone from Find My or your Apple Account until your claim has been fully approved.
AppleCare+ with Theft and Loss is not available in all countries and regions.
Report your missing iPhone or iPad
Report it to your local police station. They may request the serial number of your iPhone or iPad, which you can find even if you don’t have the device.
Contact your wireless network provider to report your missing iPhone and ask them to disable your account; if your iPhone is covered under your wireless network provider plan, file a claim as well.
Find out how to locate the serial number of your device
Update your account information
Change your Apple Account password: sign in to account.apple.com, then choose Sign-in and Security. Select Password and follow the onscreen instructions.
Remove your iPhone or iPad from your Apple Account trusted devices: sign in to account.apple.com, then choose Devices from the sidebar. Select your device, scroll down and select Remove from account.
If you’ve filed a claim with AppleCare+ with Theft and Loss, don’t remove the iPhone from Find My or your Apple Account until your claim has been fully approved.
If you have Stolen Device Protection turned on for your missing iPhone, you may not be able to update some account information on the web (such as changing your Apple Account password or removing your device from your Apple Account). To make these account changes, you can use another trusted iPhone, iPad or Mac.
Remotely erase your iPhone or iPad
If your device can’t be recovered, erase it. Make sure you’ve tried everything else to find it – erasing your device can’t be undone.
You can erase your device remotely using the Find My app on another device or at iCloud.com/find.
If your device has iOS 15 or later, or iPadOS 15 or later, you can still use Find My or iCloud.com/find to locate it after you erase it.
If you’ve filed a claim with AppleCare+ with Theft and Loss, don’t remove the device from Find My or your Apple Account, even if you erase it remotely.
If your device is offline, the remote erase process will begin the next time it’s online.
Erase your iPhone or iPad remotely on iCloud.com/find
Erase a device remotely in the Find My app on iPhone
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