If you can't download or update apps on your Mac

Try this if you have an issue when you update or download apps from the App Store on your Mac.

Is the App Store available?

Check Apple’s System Status page to find out if the App Store is temporarily unavailable in your country or region.

Check Apple’s System Status page

Change your payment method

You might have an unpaid order. To fix the issue, change your payment method. If you can't change your payment method, you can redeem a gift card and use the balance to pay for any unpaid orders.

Learn how to pay an unpaid order

Restart your Mac

Restart your Mac. Then check whether you can download or update apps.

Restart your Mac

Try a different network

If you can, try to connect using a different network. If you're able to connect using a different network, contact your network administrator or internet service provider to report the issue.

If you still can't connect

If you've tried all of the above steps and you still can’t connect, try again later. A service outage might have recently started.

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