Satispay paymentsPrivate preview

Satispay is a stored value wallet payment method available to businesses in Italy. When customers select Satispay as their payment method, Stripe redirects them to Satispay’s website to finish the transaction. You’re paid immediately.

Payment flow

Below is a demonstration of the Satispay payment flow from your checkout page:

Get started

You don’t have to integrate Satispay and other payment methods individually. If you use our front-end products, Stripe automatically determines the most relevant payment methods to display. Go to the Stripe Dashboard and enable Satispay. To get started with one of our hosted UIs, follow a quickstart:

• Checkout: Our prebuilt, hosted checkout page.
• Elements: Our drop-in UI components.

Other payment products

The following Stripe products also let you add Satispay from the Dashboard:

• Payment Links

If your integration requires manually listing payment methods, learn how to manually configure Satispay as a payment .

Payment options

The minimum charge limit is 0_50 EUR.

The maximum charge limit is 999999_99 EUR.

Prohibited and restricted business categories

In addition to the categories of goods or services sold and businesses restricted from using Stripe overall, the following categories are prohibited from using Satispay:

• Automobile Associations
• Betting/Casino Gambling
• Civic, Social, Fraternal Associations
• Direct Marketing - Catalog Merchant
• Financial Institutions
• Government Services (Not Elsewhere Classified)
• Other categories at the discretion of Satispay

Refunds

Satispay supports full and partial refunds. The refund period is up to 180 days after the purchase. Refunds for Satispay payments are asynchronous and take up to 5 minutes to complete. Stripe notifies you of the final refund status using the refund.updated or refund.failed webhook event. When a refund succeeds, the Refund object’s status transitions to succeeded. If a refund fails, the Refund object’s status transitions to failed and we return the amount to your Stripe balance. You’ll then need to arrange an alternative way of providing your customer with a refund.

Supported currencies

You can create Satispay payments in the currencies that map to your country. The default local currency for Satispay is eur and customers also see their purchase amount in eur.