Software License and Privacy Policy

This Software License and Privacy Policy Agreement (the "Agreement") for StellarShieldVpn, the website at stellarshieldvpn.com, and all other online properties and websites owned or operated by StellarShieldVpn is a legal contract between the individual accepting and agreeing to this Agreement ("you") and StellarShieldVpn.

We Do Not Identify You

At StellarShieldVpn, we are committed to protecting your privacy and security. When you access our websites and use our top-tier VPN products, you will share some information with us. This information helps us improve our products, send notifications and updates, troubleshoot issues, and support our free product through advertising. Our aim is to be transparent about what we collect, how we use it, and with whom we share it. This Privacy Policy provides details on your rights and choices regarding your information and how to contact us with any questions or concerns. Below is a summary of our key privacy practices, but please review the full Policy for more details. If you have any questions about anything in this Policy, please reach out to us at [email protected].

Privacy Overview

• Our VPN product will never store or log your IP address beyond the duration of your VPN session, and we always delete your IP address after you disconnect from the VPN.
• We do not keep logs of your online activities and never associate any domains or applications that you access while StellarShieldVpn is connected with you, your device, or your email.

Creating an account is always optional—we never require you to register or provide any contact information to download or use our products. While we always de-identify your IP address while connected to the VPN, no VPN provider can control what other apps collect from your device or what cookies other websites or third parties place in your browser. For more information about how to manage third-party cookies, please see the Third Party Advertising section below.

Security Overview

When StellarShieldVpn is connected, we encrypt all traffic between your device and our servers using various secure algorithms. Your web traffic on unsecured networks such as public Wi-Fi at cafes, airports, etc., is always securely encrypted when StellarShieldVpn is connected.

What Does This Privacy Policy Cover?

This Privacy Policy covers the free and paid versions of StellarShieldVpn, including the mobile and desktop applications, as well as our websites (collectively, the “Services”). The terms “StellarShieldVpn,” “We,” “Us,” and “Our” include StellarShieldVpn and our affiliates and subsidiaries. By using the Services, you agree to the terms and conditions of this Privacy Policy. Beyond the Privacy Policy, your use of the Services is also subject to our Terms of Service. Separate from our consumer applications, StellarShieldVpn licenses its technology to third-party partners for integration with their applications. This Privacy Policy may also apply to our partner applications. However, this Privacy Policy does not apply to the extent that We only process Personal Information on behalf of our partners as part of third-party partner products. To learn more about the processing of your Personal Information in that context, please refer to the relevant partner's privacy policy.

What Personal Information Do We Collect?

For the purpose of this Privacy Policy, “Personal Information” means any information relating to an identified or identifiable individual. We obtain Personal Information relating to you from various sources described below. Where applicable, we indicate whether and why you must provide us with your Personal Information, as well as the consequences of failing to do so. If you do not provide Personal Information when requested, you may not be able to benefit from some features of our Services if that information is necessary to provide you with that feature of our Services. There are two basic categories of Personal Information we collect:

• Personal Information you choose to give us
• Personal Information we automatically collect when you use our Services

You can be assured that the Personal Information We may collect, including your email, IP address, username, or unique mobile ID, is never associated with any online activities you engage in while StellarShieldVpn is connected. Additionally, when StellarShieldVpn is connected, your IP address is stored in encrypted format for the duration of the session and is deleted after you disconnect from the VPN.

Personal Information You Choose To Give Us

When you interact with our Services, we collect the Personal Information that you choose to share with us. For example, if you purchase a subscription to StellarShieldVpn's premium plans and/or sign up to create an account, you may provide us with an email address and payment information. Creating an account is always optional—we never require you to register or otherwise provide us with any account-related information to download or use our products. Additionally, if you make a payment using a credit or debit card through the Services, your Personal Information will be collected by a third-party payment provider and not by us. If you make a payment via PayPal, or in the Apple App Store or Google Play Store, payments are processed by those third parties and will be subject to the third party's privacy policy rather than this Privacy Policy. It probably goes without saying, but we'll say it anyway: If you contact us directly, we may receive additional Personal Information about you. For example, when you contact customer support, we receive the contents of messages or attachments that you send to us, and other information you choose to provide.

Personal Information We Collect Automatically When You Use The Services

When you download the StellarShieldVpn app, connect to StellarShieldVpn, or visit our websites, we and our third-party service providers collect information about you or your device automatically. Here's a fuller explanation of the types of Personal Information collected when you use our Services:

• When you launch the StellarShieldVpn app, before you connect to the VPN, we and our service providers collect device-specific information, such as the unique mobile ID, hardware model, operating system version, language, and network information. We may also use, but never log or store, your IP address to derive your approximate (city-level) location. We use this information to provide and improve the Services, troubleshoot and perform analytics on our services. Our service providers may collect IP addresses for marketing attribution purposes.
• When you connect to StellarShieldVpn, we collect your IP address, immediately encrypt it, and store it only for the duration of your VPN session. Your IP address is deleted after you disconnect from the VPN. We do not associate your IP address with your online activities, and we do not store or log your IP address after you disconnect from the VPN.
• We do not attribute any specific website visits or app usage to any specific user. We do not keep logs of your online activities and never associate any domains or applications that you use with you, your device, or email. Websites visited via our servers are aggregated and stored to: (1) Perform analytics on our services, including measuring whether our users, in aggregate, are able to successfully access certain websites or apps; (2) Troubleshoot service issues and improve service quality.

When You Visit Our Websites

• We and our third-party service providers and partners (e.g., Google Analytics, Maxmind) may automatically collect information from your device, sometimes by placing cookies, beacons, and similar technologies in your browser and on emails that we send you. We may use this information, for example, to ensure that the website functions properly, to determine how many users have visited certain pages or opened messages or newsletters, or to prevent fraud. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to automatically decline cookies or be given the choice of declining or accepting the transfer to your computer of a particular cookie (or cookies) from a particular site. You may also wish to refer to www.allaboutcookies.org/manage-cookies/index.html. Keep in mind though, if you do not accept cookies, you may experience some inconvenience in your use of the website. To find out more about how to exercise choices with respect to certain third-party cookies, including opting out of receiving such cookies, visit the Digital Advertising Alliance's Self-Regulatory Program for Online Behavioral Advertising at www.aboutads.info or the Network Advertising Initiative at www.networkadvertising.org.
• Your IP address may be collected when you visit our websites, but is not stored beyond your visit. We may use your IP address to derive your approximate (city-level) location. Again, we delete the IP address after you leave our website. Please see the "When you use StellarShieldVpn" section above to learn more about how we treat your IP address when you use our VPN products.
• When you visit our websites, we may collect device-specific information, such as the unique mobile ID, hardware model, operating system version, browser type, language, internet service providers, and mobile network names. We only use it to provide and improve the website, troubleshoot, and perform analytics.
• Our websites also use Google Analytics and Google Tag Manager, which use cookies and similar technologies to collect and analyze information about the use of the Services and report on activities and trends. You can learn about Google's practices by going to www.google.com/policies/privacy/partners/ and opt out of them by downloading the Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout.
• Information collected when you visit our website is in no way associated with your online usage when you're connected to our VPN products.

Third Party Advertising

In short, we use your Personal Information to provide you with amazing products and services that we are constantly working to improve. Here are some of the ways we do that:

• To operate, maintain, enhance, and provide features of the Services, provide services and information that you request, respond to comments and questions, and otherwise provide support to users.
• Understand and analyze aggregate usage trends, improve the Services, and develop new products, services, features, and functionality.
• Contact you for administrative and informational purposes. This may include providing customer service or sending communications, including changes to our terms, conditions, and policies.
• For marketing purposes, such as developing and providing promotional and advertising materials that may be useful, relevant, valuable, or otherwise of interest to you. We do not rent, sell, or share information collected from our websites that is in any way associated with your VPN usage.

Analytics

We use your Personal Information to perform business analytics, for example, to understand how users interact with our websites and apps and to measure the performance of our advertising campaigns. We also may use third-party analytics providers to help us with these efforts. For example, we use Google Analytics to evaluate the use of our Services. To learn more about Google Analytics, visit www.google.com/policies/privacy/partners/. You can also install the Google Analytics Opt-out Browser Add-on by following the instructions at https://tools.google.com/dlpage/gaoptout.

To Whom Do We Disclose Your Information?

We will never sell your email address or any Personal Information to any third party. However, we may share Personal Information with third parties in the following ways:

• Service Providers: We may share Personal Information with third-party vendors, consultants, and other service providers who perform services on behalf of StellarShieldVpn. These third parties include analytics providers, hosting services, and customer service providers. We also may share your information with vendors that help us perform analytics, develop new products, market our Services, and understand how users interact with our Services. Our service providers are given access to Personal Information only to the extent necessary to perform their services, and they are required to protect your information and are prohibited from using or disclosing your Personal Information for any other purpose.
• In Response to Legal Process: We may disclose Personal Information to respond to subpoenas, court orders, or legal process. We also may disclose Personal Information in response to requests from government agencies, such as law enforcement or national security authorities, or to investigate or take action regarding illegal activities, suspected fraud, or violations of our terms and conditions.
• Business Transfers: We may share or transfer your Personal Information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. We may also share Personal Information with our parent company, subsidiaries, joint ventures, or other companies under common control, in which case we will require those affiliates to honor this Privacy Policy.
• Consent: We may disclose Personal Information with your consent or at your direction.

How Do We Protect Your Personal Information?

We take appropriate technical and organizational measures to protect the Personal Information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your Personal Information. For example, we use firewalls, encryption, and other technical measures to protect your Personal Information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

How Can You Access, Update, Or Delete Your Information?

You may access, update, or delete certain Personal Information by contacting us at [email protected]. We will take reasonable steps to update or correct Personal Information in our possession that you have previously submitted via the Services.

How Long Do We Retain Your Personal Information?

We retain Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law. When we no longer need to use your information, we will take steps to remove it from our systems and records and/or take steps to anonymize it so that you can no longer be identified from it.

Children's Privacy

Our Services are not directed to children under the age of 13. If we learn that we have collected Personal Information from a child under the age of 13, we will delete that information promptly.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. If we make any material changes to this Privacy Policy, we will notify you by email (to the email address specified in your account) or by means of a notice on our website prior to the change becoming effective. We encourage you to review this Privacy Policy periodically to stay informed about our collection, use, and disclosure of Personal Information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected].