SQUARE FOR RETAIL

The POS system serving grocery and convenience stores

While you help customers put food on the table, Square for Retail makes sure your shelves are stocked and fresh, inventory is accurate and checkout is fast.

Keep queues moving and shelves stocked

Square for Retail is made for every business size, from small local grocers managing their day-to-day, to large stores operating many locations from one POS.

Speed through checkout.

  • Customise your grocery store POS system so everything you need is at your fingertips.
  • Scan variable and price embedded barcodes or set a customisable item grid.
  • Quickly train your cashier on an easy-to-use POS.
  • Understand customer behaviour, preferences and history with notes from their profile.

Manage your inventory.

  • Easily track, order and receive fresh stock with all inventory synced in real time.
  • Always know your inventory levels, what’s selling out and which brands perform best.
  • Keep tabs on topline metrics such as COGS, turnover and profit margin.
  • Understand the health and velocity of your stock to make informed decisions.

Sell everywhere.

  • Create scheduled orders, straight from your POS, for grocery pick-up.
  • Take orders online, over the phone, in-store and in person.
  • See inventory levels automatically sync across every channel and location.
  • Use sales performance reports to track your success.

Lead your team. Plus

  • Add new devices and grocery store locations as your team grows.
  • Assign different roles, passcodes and permissions for every type of employee.
  • Roster shifts in advance, and track time and availability.

‘Square has allowed our customers to view products and prices being scanned in real time, creating a seamless transaction with an option for shoppers to receive their receipts digitally – a feature that aligns with our eco-conscious clientele.’

– Jad Aradi, Marketing Manager of Wholefood Merchants – Ferntree Gully, Victoria

Set-up is simple

Get started in minutes. Sync your inventory, integrate your favourite tools and start selling fast.

Switch seamlessly

Our experts will help you migrate your data to Square with a personalised onboarding experience.

Keep growing

Flexible POS software, hardware and integrations are here to support all the ways you want to grow your business.

Add all the ingredients to run, sell and grow

Square Online

Easily build a professional website to take grocery orders, and your inventory will be seamlessly integrated.

Square Loyalty

Thank your frequent customers with a loyalty program that rewards points for every purchase, directly from your POS.

Square Customer Directory

Track all your customer data in one place, view purchase history or add a card on file for future visits.

Square Marketing

Tell customers about your latest specials and products via email or social media campaigns.

Sync your existing apps

Integrate your third-party accounting and fulfilment apps so your software works together seamlessly.

For the front end, back room and everywhere else

Square Stand

Turn your iPad into a POS with built-in payments and intuitive checkout, all on one device.

Square Register

It’s more than a cash register. It’s a fully integrated POS system with a second customer-facing display.

Square Reader

Connect wirelessly, accept debit and credit cards, and get your money fast.

Square Terminal

Take payments, print receipts and much more on a compact, cordless device.

Shop accessories

Add anything you need to your POS system like a barcode scanner or cash drawer.

Plans for every stage

Free

For small businesses getting started in-person and online

$0

No monthly fees

Includes:

  • Free Retail Point of Sale app
  • Free online store
  • Basic inventory tools
  • Exchanges
  • Built-in barcode scanner (iOS)

Processing rates per transaction:

1.6% per tap or insert

2.2% per online transaction

Plus

For growing retail businesses that need in-depth features

$109

Per month, per location

Includes Square for Retail Free plan features and:

  • Advanced inventory tools and reports
  • Cycle counts and stocktakes
  • Barcode label printing
  • Item bundling
  • Unlimited employee time tracking

Processing rates per transaction:

1.6% per tap or insert

2.2% per online transaction

Premium

For established retail businesses looking to scale

Custom

Must meet eligibility requirements

Includes Square for Retail Plus plan features and optional add-ons:

  • Square Online Plus
  • Square Loyalty
  • Square Marketing
  • One-on-one onboarding support

Businesses processing $250,000 or more in yearly payments may be eligible for custom pricing. To learn more, please get in touch with our experts.

1.6% card present rate applies for Square Sellers who sign up on or after 30 May 2024, or who signed up prior to this date and subscribed to Square for Retail Plus or Premium. The rate of 1.9% will apply for all other Square Sellers who signed up prior to this date when using Square Reader, Square Stand or Tap to Pay, as listed in the Square Fee Schedule.

Stay up to date

Learn about features and promotions and hear stories from other grocery stores and supermarkets.

Need help?

Talk to our sales team

Get help choosing the right products or chat about large business pricing.

Support Centre

Learn how to get the most out of Square with helpful tips, articles and videos.

FAQs

  • What is a grocery store point of sale?

    A grocery store point of sale (POS) is a computerised system that manages the sales process in a grocery store. It includes hardware and software that enable you to process transactions, manage inventory and provide customer service.

    A grocery store POS system typically includes a barcode scanner, a cash register and a display screen for the cashier to enter prices and manage transactions. The system also includes software that tracks inventory levels, generates reports and manages customer data.

    One of the key features of a grocery store POS is its ability to manage inventory. The system can track the stock levels of all your items in real time. This ensures that you always have enough inventory on hand to meet customer demand. It can also help you identify slow-moving items quickly, so you can make data-driven decisions to optimise your inventory and improve profitability.

    Another important feature of a grocery store POS is its ability to manage customer data. The system can capture customer data, such as purchase history, contact information and preferences. This enables you to provide personalised customer service and offer targeted promotions and discounts to increase customer loyalty.

    Overall, a grocery store POS is an essential tool for any grocery store looking to streamline its sales process, to manage inventory efficiently and to provide exceptional customer service. With its comprehensive features and user-friendly interface, it can help you save time, increase profitability and grow your business.

  • What are key features I should look for when choosing a grocery store POS?

    Inventory management: A good grocery store POS should offer robust inventory management capabilities. This includes the ability to track inventory levels in real time, automate purchase orders and generate reports that help you make data-driven decisions about your inventory. This feature can help you optimise your stock levels and reduce waste, saving you time and money.

    User-friendly interface: Your POS system should be easy to use and navigate. A user-friendly interface can help reduce training time for new employees and ensure that your checkout process is efficient and error-free. Look for a system with a simple, intuitive interface that your staff can learn quickly.

    Payment processing: Your POS system should offer a range of payment options, including credit cards, debit cards and mobile payments. This can help you offer a more convenient checkout experience for your customers, reducing wait times and improving customer satisfaction.

    Customer management: A good POS system should allow you to capture customer data, such as purchase history and contact information. This can help you offer targeted promotions and discounts, personalise the customer experience and build customer loyalty.

    Reporting and analytics: Your POS system should offer robust reporting and analytics capabilities. This includes the ability to generate reports on sales, on inventory levels and on other key metrics that can help you make data-driven decisions about your business.

  • How do I switch from my current solution?

    It’s quick and easy to sign up for Square for Retail. If you currently use Lightspeed Retail, Shopify POS or another similar retail point-of-sale system, Square for Retail will likely meet your needs with a user-friendly interface fit for grocery stores and supermarkets. Just select your plan, sign up and import your inventory. You can easily transfer your existing inventory with bulk-intake importing.

    You can count on Square for transparent pricing and no long-term contracts. And if you need help, Square Support is here for you.

  • Can I upgrade my Square for Retail plan?

    You can upgrade your plan from Square for Retail Free to Square for Retail Plus by subscribing here. You’ll be able to use all existing features and you’ll only have to set up the added functionality included with your upgrade. After your 30-day free trial of the Square for Retail Plus plan, you’ll be given the option to pick your plan. If you don’t choose one, you’ll automatically be downgraded to the Square for Retail Free plan.

    To upgrade to the Square for Retail Custom Premium plan, contact our sales team.

  • Can I downgrade my Square for Retail plan?

    You can always downgrade your subscription from Square for Retail Plus to Square for Retail Free in your Dashboard. When you downgrade, you’ll see messaging in your Dashboard letting you know which features you’ll lose, like certain smart inventory management features, multi-location stock management and barcode label printing. You can see and compare plan features on our pricing page.

    You can also pause your subscription at any time from your Dashboard. When you pause a subscription, you will not be billed. You can resume at any time and your account will be ready for you without losing your past data.

  • What’s the difference between Square Point of Sale and Square Retail POS?

    Square Point of Sale is the app sellers use to accept credit cards in person, online or on the go. Square Retail POS is an all-in-one point of sale designed specifically for retail businesses of all sizes. Square Retail POS builds on features from the standard Square Point of Sale and includes advanced inventory management features and more to help retailers streamline their businesses.

    Compare Square Point of Sale and Square for Retail Free and Square for Retail Plus plans to find the best POS solution for your business. Already use Square Point of Sale? Switch over to the Square for Retail Plus plan to take advantage of the discounted pricing for in-person transactions.