Translate privacy
Voice translation privacy policy
Effective date: May 1, 2021
Update date: May 1, 2021
Welcome to use the products and services provided by "Voice Translation"! Voice Translation (or "we" for short) is well aware of the importance of personal information to you, and we have always solemnly promised to protect users who use our products and services (hereinafter collectively referred to as "voice translation services") (hereinafter collectively referred to as "users" or "you"). ”) personal information and privacy security. When you use the voice translation service, we may collect and use your personal information (or "personal information" for short).
The "Voice Translation Privacy Policy" (hereinafter referred to as "this "Privacy Policy"") applies to all speech translation services we provide. When you use any of our individual services, you agree to accept the protection of this "Privacy Policy" and the specific privacy information policy clauses (hereinafter referred to as "specific clauses") issued by us in this individual service. In this case, the specific terms and The terms of this "Privacy Policy" are also effective for you. Users under the age of 18 are also applicable to this "Privacy Policy" and "Voice Translation Minors Personal Information Protection Rules and Guardian Instructions" (see Annex 1). If there is an inconsistency between a specific clause and the terms of this "Privacy Policy", the specific clause shall prevail within the bounds of the specific clause. If a single service we provide does not apply to this "Privacy Policy", the service will expressly exclude the application of this "Privacy Policy" in an appropriate manner.
We hope to use this "Privacy Policy" to explain to you the corresponding processing rules when we collect and use your personal information, as well as the ways we can provide you with access, correction, deletion and protection of this personal information, so as to better protect Your rights.
[Special Reminder] Please read carefully before using the voice translation service (minors should read with their guardians) and understand this "Privacy Policy" and Annex 1 "Voice Translation Minors' Personal Information Protection Rules and Guardian Instructions" (Especially the content marked in bold or underlined) to make an appropriate choice. Once you use or continue to use our products or services after we update this "Privacy Policy", it means that you agree to this "Privacy Policy" and agree that we process your personal information in accordance with this "Privacy Policy".
This "Privacy Policy" will help you understand the following
1. How we collect and use your personal information
2. How do we use COOKIES or similar technologies
3. Personal information that we may share, transfer and disclose
4. How do we keep, store and protect the security of your personal information
5. How to manage your personal information
Six, third-party services
Seven, age limit
8. Notice and Amendment
9. How to contact us
1. How we collect and use your personal information
We collect your personal information mainly for you and other users to use the voice translation service more easily and satisfactorily. And this personal information helps us achieve this goal.
(1) We will collect and obtain your personal information through the following channels:
1. The personal information you provide. E.g:
(1) The personal information you provide to us when you register for your voice translation service account or use the voice translation service;
(2) The shared personal information you provide to other parties through the voice translation service, and the personal information stored when you use the voice translation service.
Please note that if you upload or publish your personal information in a public area visible to other users in the voice translation service, or disclose your personal information in your response to information uploaded or published by others, such personal information may be affected. Collected by others and used. When you find that others have improperly collected or used your personal information, you can contact us through the contact information specified in Article 9 of this "Privacy Policy" [How to Contact Us].
2. Your personal information shared by other parties. That is, the shared personal information about you provided by other parties when using the voice translation service.
3. Your personal information we have obtained. When you use the voice translation service, we collect, aggregate, and record personal information, such as log information, location information, and device information.
(2) We will collect and use the following types of your personal information for the following purposes:
1. Help you complete registration and login
In order for us to provide you with a complete voice translation service, you need to provide basic registration or login personal information, including mobile phone number, email address, and create your account, user name and password. In some individual services, if you only need to use basic services such as browsing, query, and search, you do not need to register as a voice translation user and provide the above-mentioned personal information.
During the registration and login process of a single service of voice translation, if you provide other additional personal information (for example, choose your learning stage and learning goals), it will help us to provide you with personalized recommendations and a better service experience , But if you do not provide this personal information, it will not affect the basic functions of your voice translation service. At the same time, in accordance with the requirements of relevant laws and regulations or the needs of specific functions and services, before you use specific functions and services, you may need to provide other personal information (such as name, ID, facial features, and other identity certificates). If you do not provide the above personal information, we will not be able to provide you with related functions and services.
If you no longer use the voice translation service, you can contact us through the contact information specified in Article 9 of this "Privacy Policy" [How to Contact Us] to cancel your Account, then we will stop providing you with voice translation services. When your account is cancelled or deleted, all service materials and data under the voice translation service related to the account will be deleted or anonymized, unless otherwise provided by laws and regulations.
2. Provide you with goods or services
The personal information we collect and use is a necessary condition for providing you with the voice translation service. If the relevant personal information is missing, we will not be able to provide you with the core content of the voice translation service:
(1) Sharing and publishing of personal information: When you use the voice translation service, upload and/or publish personal information and perform related actions (for example, the text you enter in the voice translation part of the service to be translated, the speech in the relevant learning group, When sharing, product/service evaluation), we will collect your personal information uploaded, posted or formed, and have the right to display your nickname, profile picture and posted content. When you use some specific functions of the voice translation service, the voice translation will collect and store the pictures, text, and voice information you upload. Our relevant recognition program will process and analyze these data and return the corresponding text results.
(2) Delivery of goods or services: In some service items, in order to facilitate the delivery of goods or services to you, you must at least provide the consignee’s personal identification information, name, delivery address, postal code, consignee, contact number, Payment status information. If you refuse to provide such personal information, we will not be able to complete the relevant delivery services. If you order goods or services for others through the voice translation service, you need to provide the aforementioned personal information of the actual orderer. Before providing us with the aforementioned personal information of the actual orderer, you need to ensure that you have obtained his authorization.
(3) Payment and settlement: If you generate payment settlement while using our service, you can choose a voice translation affiliate or a third-party payment institution that cooperates with voice translation (including Alipay, WeChat Pay, Apple Pay, Huawei Pay, and Payment services provided by payment channels such as UnionPay and Net Union (hereinafter referred to as "payment institutions"). During the payment or after-sales service process, we may need to share your order number and transaction amount information with these payment institutions in order to confirm your payment instructions and complete the payment.
(4) Order management: In order to display the order information of your account and protect your after-sales rights and interests, the voice translation will collect the order information, transaction and consumption records, and virtual property information generated during the process of using the voice translation to show you And it is convenient for you to manage the order.
(5) Customer service and after-sales service: When you contact us, we may save your communication/call records and content or personal information such as the contact information you left, so as to contact you or help you solve problems, or record Solutions and results of related issues. In order to confirm the transaction status and provide you with after-sales and dispute resolution services, we will collect your transaction, payment, logistics information related to the transaction progress through the transaction object, payment institution, logistics company, etc. you select based on the exchange, or transfer you The transaction information is shared with the above-mentioned service providers.
(6) Personal information that we may collect during your use of the service
In order to provide you with page displays and recommend personalized content that are more in line with your needs, perform user portraits, understand product suitability, and identify abnormal status of your account, we may collect personal information about the services you use and how you use them Personal information is associated. This personal information includes:
Log information: When you use our services, we may automatically collect your detailed usage of our services and save them as relevant web logs. For example, your login account, search query content, IP address, browser type, telecom operator, network environment, language used, date and time of access and web browsing records you visit, Push open record, stay duration, refresh record , Publish records, follow, subscribe, bookmark and share.
Device information: We may receive and record information about the device you use (such as IMEI, MAC, Serial, SIM card IMSI identification code, device model, operating system, and Version, client version, device resolution, package name, device settings, process and software list, unique device identifier, software and hardware feature information), information about the location of the device (such as IP address, GPS location, and the ability to provide relevant personal information WLAN access point, Bluetooth and base station sensor information).
Please note that separate device information and log information are personal information that cannot identify a specific natural person. If we combine this type of non-personal information with other personal information to identify the identity of a specific natural person, or combine it with personal information, during the combined use period, this type of non-personal information will be treated as personal information, except for obtaining your Unless otherwise provided by authorization or laws and regulations, we will anonymize and de-identify this type of personal information.
(7) Your personal information collected by us indirectly:
We may obtain relevant personal information that you have authorized to share from the administrator and third-party partners. For example, we may obtain account personal information (avatar, nickname, login time) that you have authorized to share from a third party and bind your third-party account with your voice translation service account after you agree to this "Privacy Policy." You can log in directly through a third-party account and use our products and/or services. We will collect and use your personal information in compliance with relevant laws and regulations, and in accordance with agreements with affiliates or third-party partners, and we are confident that the source of the personal information provided by them is legal.
(8) Based on the personal information you provided to us above, the personal information we may collect, and your personal information we collected indirectly, we may conduct a recommendation algorithm based on the combination of one or more of the above personal information Modeling, programmatic advertising recommendation algorithm modeling, user behavior analysis and user portraits, in order to provide you with page display and recommend personalized content that better meets your needs.
3. Push messages to you
(1) Display and push goods or services for you. We may use your personal information (such as your browsing and search records, device information, location information, order information, information on the questionnaire you participated in online or offline activities of voice translation) to extract your browsing, Search for features related to preferences, behavior habits, and location information, and send you marketing information via email, SMS or other methods based on feature tags, and provide or promote the following products and services of ours or third parties:
The goods and services of us and our affiliates, including but not limited to: online education services, language translation services, speech recognition and speech synthesis development platform services, smart hardware services, cloud application services, e-commerce, instant messaging services, online media Services, interactive entertainment services, social network services, payment services, application software and services, data management software and services, online advertising services and other social media, entertainment, information and communication software and services; and third-party goods and services, including but Not limited to: Internet services, logistics services, banking and financial services, entertainment, book and other publication services, advertising services, points and reward programs, and other goods and services that we think may be relevant to you.
(2) To send you a notice. We may issue service-related notices to you when necessary (for example, when we suspend a single service, change, or terminate the provision of a single service due to system maintenance).
If you do not want to continue to receive our push messages, you can ask us to stop pushing, for example: according to the SMS unsubscription guidelines, request us to stop sending promotional messages, or set up in the mobile device to no longer receive our push messages; but Except when we send messages in accordance with the law or the service agreement of a single service.
4. Provide you with security
In order to improve the security of your use of the services provided by us and our partners, protect the personal and property safety of you or other users or the public from infringement, and better prevent phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, network intrusions, etc. Security risks, to more accurately identify violations of laws and regulations or related agreements and rules of speech translation services, we may collect, use or integrate your account information, transaction information, equipment information, log information, and our affiliates and partners obtain you Personal information authorized or shared in accordance with the law to comprehensively determine your account and transaction risks, conduct identity verification, detect and prevent security incidents, and take necessary recording, auditing, analysis, and disposal measures in accordance with the law.
5. Improve our services
We may use personal information collected through a certain voice translation service for our other services. For example, your personal information collected when you use a voice translation service may be used in another voice translation service to provide you with specific content or to show you related to you instead of general push Information; we may allow you to participate in surveys about speech translation services to help us improve existing services or design new services; at the same time, we may use your personal information for software updates.
You understand and agree that after collecting your personal information, we will use technical means to de-identify the data. The de-identified personal information will not be able to identify you. In this case, we have the right to use the Identified personal information analyzes the user database and makes commercial use.
6. Other uses
Please note that if we want to use your personal information for other purposes not specified in this "Privacy Policy" or collect additional personal information not mentioned, we will separately ask for your consent in advance (the way to confirm consent: Such as check, pop-up window, Site letter, mail, SMS, etc.). Once you agree, these additional uses will be regarded as part of this "Privacy Policy", and this "Privacy Policy" will also apply to such additional personal information.
7. Exceptions for obtaining authorization and consent
According to relevant laws and regulations, the collection of your personal information in the following situations does not require your authorization and consent:
(1) Related to national security and national defense security;
(2) Related to public safety, public health, and major public interests;
(3) Related to criminal investigation, prosecution, trial, and execution of judgments;
(4) It is difficult to obtain your personal consent in order to protect the life, property and other major legal rights of the personal information subject or other individuals;
(5) The personal information collected is disclosed to the public by yourself;
(6) Collecting personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
(7) Necessary for signing a contract according to your requirements;
(8) Necessary for maintaining the safe and stable operation of speech translation services, such as discovering and disposing of product or service failures;
(9) Necessary for legal news reports;
(10) When it is necessary for academic research institutions to conduct statistical or academic research based on the public interest, and when they provide academic research or described results to the outside, they de-identify the personal information contained in the results;
(11) Other circumstances stipulated by laws and regulations.
8. You understand and agree that the voice translation service may require you to enable specific access permissions in your device (such as your location information, camera, photo album, microphone, address book and/or calendar) to achieve these permissions. Collection and use of personal information. When you need to turn off this feature, most mobile devices will support your need. For specific methods, please refer to or contact your mobile device service provider or manufacturer. Please note that if you turn on any permission, you authorize us to collect and use relevant personal information to provide you with corresponding services. Once you turn off any permission, you cancel the authorization, and we will no longer continue to collect based on the corresponding permissions. And the use of related personal information can not provide you with the services corresponding to this authority. However, your decision to close the authority will not affect the previous collection and use of personal information based on your authorization.
9. Reminders about sensitive personal information
The above personal information provided by you or collected by us may contain your sensitive personal information, such as bank account numbers, transaction and consumption records, virtual property information, system account numbers, email addresses and related passwords, phone numbers, web browsing Record, location information. Please be cautious and pay attention to personal sensitive information. You agree that your personal sensitive information can be processed in accordance with the purposes and methods described in this "Privacy Policy".
2. How do we use COOKIES or similar technologies
(1) Cookies
We or our third-party partners may obtain and use your personal information through COOKIES, and store such personal information as log information.
Through the use of COOKIES, we provide you with a simple and personalized network experience. A cookie is a small amount of data, which is sent from a web server to your browser and stored on the computer hard drive. We use COOKIES to benefit you. For example, in order to make the login process of voice translation faster, you can choose to store the user name in a COOKIES. This will be more convenient and faster next time you want to log in to the voice translation service. COOKIES can help us determine the pages and content you are connected to, the time you spend on a specific voice translation service and the voice translation service you choose.
COOKIES enables us to serve you better and faster, and makes your experience in voice translation services more personalized. However, you should be able to control whether and how COOKIES are accepted by your browser. Please refer to the file attached to your browser for more personal information in this regard.
We and third-party partners may collect and use your personal information through COOKIES, and store such personal information.
We use our own COOKIES, which may be used for the following purposes:
(1) Remember your identity. For example: COOKIES helps us to identify you as our registered user, or save your preferences or other personal information about you provided to us;
(2) Analyze your use of our services. We can use COOKIES to understand what activities you use voice translation services for, or which services or services are most popular;
(3) Advertising optimization. COOKIES helps us to provide you with advertisements that are relevant to you based on your personal information instead of general advertising.
While we use cookies for the above purposes, we may aggregate the non-personally identifiable information collected through cookies to advertisers and other partners to analyze how you and other users use the voice translation service and use it for advertising services.
There may be cookies placed by advertisers and other partners on the voice translation service. These cookies may collect non-personally identifiable information related to you to analyze how users use these services, send you advertisements that may be of interest to you, or evaluate the effectiveness of advertising services. The collection and use of such personal information by these third-party cookies is not restricted by this "Privacy Policy", but by their own personal information protection statement. We are not responsible for third-party cookies. You can reject or manage cookies through the browser or user selection mechanism. But please be aware that if you disable cookies, we may not be able to provide you with the best service experience, and some services may not be available normally. At the same time, you will still receive advertisements, but the relevance of these advertisements to you will be reduced.
(2) Web beacons and pixel tags
In addition to cookies, we also use other similar technologies such as web beacons and pixel tags on our website. For example, the email we send you may contain an address link that links to the content of our website. If you click the link, we will track the click to help us understand your product or service preferences so that we can proactively improve customer service Experience. A web beacon is usually a transparent image embedded in a website or email. With the help of the pixel tags in the email, we can know whether the email has been opened. If you do not want your activities to be tracked in this way, you can unsubscribe from our mailing list at any time.
3. Personal information that we may share, transfer or disclose
(1) Sharing
Except for the following circumstances, without your consent, we will not share your personal information with any third party other than us and our affiliates:
1. Provide you with our services. We may share your personal information with partners and other third parties to achieve the core functions you need or provide the services you need, for example: provide logistics service providers with corresponding order information;
2. Maintain and improve our services. We may share your personal information with partners and other third parties to help us provide you with more targeted and better services, such as communication service providers that send emails or push notifications on our behalf;
3. To achieve the purpose stated in the section "How do we collect and use your personal information" in Article 1 of this "Privacy Policy";
4. Fulfill our obligations and exercise our rights in this "Privacy Policy" or other agreements we have reached with you;
5. The purpose of sharing with third parties such as partners who entrust us to promote is to enable these entrusting parties to understand the coverage and effectiveness of the promotion. For example, we can tell the entrusting party how many people have viewed their promotional information or purchased the entrusting party’s goods after seeing this information, or provide them with unidentifiable statistical information to help them understand their audience or customers.
6. To the extent permitted by laws and regulations, in order to comply with the law, protect us and our affiliates or partners, you or other voice translation users, or the public from damage to the interests, property or safety of the public, for example, to prevent fraud and other illegal activities To reduce credit risk, we may exchange personal information with other companies and organizations. However, this does not include personal information that is sold, rented, shared or otherwise disclosed for profit in violation of the commitments made in this "Privacy Policy".
7. In response to your legal needs, assist in handling disputes or disputes between you and others;
8. Provide your personal information in response to the legal request of your guardian;
9. Provided according to the single service agreement signed with you (including the electronic agreement signed online and the corresponding platform rules) or other legal documents;
10. Provided based on academic research;
11. Provided based on the social public interest in compliance with laws and regulations.
We will only share your personal information for legal, legitimate, necessary, specific and clear purposes. For companies, organizations and individuals with whom we share personal information, we will sign strict confidentiality agreements with them, requiring them to handle personal information in accordance with our instructions, this "Privacy Policy" and any other relevant confidentiality and security measures.
(2) Transfer
1. With the continuous development of our business, we may conduct mergers, acquisitions, asset transfers or similar transactions, and your personal information may be transferred as part of such transactions. We will require new companies and organizations that hold your personal information to continue to be bound by this "Privacy Policy", otherwise, we will require the companies and organizations to re-seek authorization and consent from you.
2. After obtaining your explicit consent, we will transfer your personal information to other parties.
(3) Disclosure
We will only disclose your personal information under the following circumstances and under the premise of adopting industry-standard safety protection measures:
1. According to your needs, disclose your designated personal information in a disclosure method that you explicitly agree to;
2. In cases where your personal information must be provided in accordance with the requirements of laws and regulations, mandatory administrative law enforcement or judicial requirements, we may disclose your personal information based on the required personal information types and disclosure methods. Under the premise of complying with laws and regulations, when we receive the above request for the disclosure of personal information, we will require the recipient to issue corresponding legal documents, such as subpoenas or investigation letters. We firmly believe that the personal information we are required to provide should be as transparent as possible to the extent permitted by law. We have carefully reviewed all requests to ensure that they have a legal basis and are limited to data obtained by law enforcement agencies for specific investigation purposes and have legal rights.
(4) Exceptions for obtaining prior authorization and consent when sharing, transferring, or disclosing personal information
In the following situations, you do not need to obtain your authorization in advance to share, transfer, and disclose your personal information:
1. Related to national security and national defense security;
2. Related to public safety, public health, and major public interests;
3. Related to judicial or administrative law enforcement such as criminal investigation, prosecution, trial, and execution of judgments;
4. In order to protect your or other individuals' life, property and other major legal rights, but it is difficult to obtain the consent of the person;
5. Your personal information disclosed to the public on your own;
6. Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels. According to laws and regulations, sharing and transferring personal information that has been de-identified, and ensuring that the data recipient cannot restore and re-identify the subject of personal information does not belong to the external sharing, transfer, and public disclosure of personal information. Storage and processing will not need to notify you separately and obtain your consent.
4. How do we keep, store and protect the security of your personal information
(1) We only store your personal information during the period necessary for the purpose described in this "Privacy Policy" and within the time limit prescribed by laws, regulations and supervision. If we terminate the service or operation, we will promptly stop the activities of continuing to collect your personal information, and at the same time, we will comply with relevant laws and regulations to notify you in advance, and delete or anonymize your personal information after terminating the service or operation. Unless otherwise provided by laws, regulations or regulatory authorities.
(2) The personal information collected and generated during our operations within the territory of the People's Republic of China is stored in the territory of China. Except in the following situations:
1. There are clear provisions in laws and regulations;
2. Obtain your authorization and consent;
3. You use the voice translation service and need to transfer your personal information overseas to complete the transaction;
In response to the above circumstances, we will ensure that your personal information is adequately protected in accordance with this "Privacy Policy" and the requirements of national laws and regulations.
(3) We attach great importance to personal information security, set up a dedicated security team, and take all reasonable and feasible measures to protect your personal information:
1. Data security technical measures
We will adopt safety protection measures that comply with industry standards, including the establishment of reasonable system specifications and safety technologies to prevent your personal information from unauthorized access, use, modification, and data damage or loss. Network services adopt a variety of encryption technologies. For example, in some services, we will use encryption technology (such as SSL) to protect your personal information, and use encryption technology to encrypt and store your personal information, and isolate it through isolation technology. . When using personal information, such as personal information display and personal information association calculations, we will use a variety of data desensitization technologies to enhance the security of personal information in use. Strict data access control and multi-identity authentication technology are adopted to protect personal information and prevent data from being used in violation of regulations.
2. Other security measures we take to protect personal information
(1) We manage and regulate the storage and use of personal information by establishing a data classification and grading system, data security management specifications, and data security development specifications.
(2) We conduct comprehensive security control of data through confidentiality agreements, monitoring and auditing mechanisms for personal information contacts.
(3) We will also organize security and privacy protection training courses to strengthen employees’ awareness and security awareness of the importance of protecting personal information.
(4) We only allow employees and partners of us and our affiliates who need to know this personal information to access your personal information, and we have set up strict access control and monitoring mechanisms for this purpose. We also require all personnel who may have access to your personal information to perform corresponding confidentiality obligations. If you fail to fulfill these obligations, you may be investigated for legal responsibility or the cooperation relationship with us may be suspended.
3. The Internet is not an absolutely secure environment, and the communication methods with other users such as e-mail, instant messaging, social software or other service software cannot be determined whether it is completely encrypted. We recommend that you use complex passwords when using such tools, and pay attention Protect your personal information security.
4. We will try our best to ensure or guarantee the security of any personal information you send to us. If our physical, technical, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of personal information, resulting in damage to your legitimate rights and interests, we will bear the corresponding legal responsibility.
(4) Security incident handling
In misfortuneAfter a personal information security incident occurs, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions that you can prevent and reduce risks independently, Remedies for you, etc. At the same time, we will promptly notify you of the relevant information of the incident by email, letter, SMS, phone call, push notification, etc. If it is difficult to inform the subject of personal information one by one, we will take a reasonable and effective way to issue an announcement. At the same time, we will also proactively report the handling of personal information security incidents in accordance with the requirements of the regulatory authorities.
Please understand that due to technical limitations and risk prevention limitations, even if we have tried our best to strengthen security measures, we cannot always guarantee the 100% security of personal information. You need to understand that the system and communication network you use to access the voice translation service may cause problems due to circumstances beyond our control.
5. How to manage your personal information
We encourage you to update and modify your personal information to make it more accurate and effective. Please also understand that your decision to correct, delete, withdraw your authorization or stop using the voice translation service will not affect our previous activities based on your authorization. Personal information processing. Unless otherwise provided by laws and regulations, when you correct or delete your personal information or apply for cancellation of your account, we may not immediately correct or delete the corresponding personal information from the backup system, but we will correct or delete these personal information when the backup is updated. information.
You can manage your personal information in the following ways:
(1) Access, correct and delete your personal information
You can access your personal information through the voice translation service, and complete it yourself according to the management method of the corresponding personal information or request us to modify, supplement and delete it. We will adopt appropriate technical means or provide contact channels for submitting applications, and try our best to ensure that you can access, update and correct your personal information or other personal information provided when using the voice translation service.
When accessing, correcting and deleting the aforementioned personal information, we may require you to verify your identity to ensure the security of your personal information. For your personal information collected through cookies or similar technologies, we also explain the selection mechanism provided to you in the second "How We Use Cookies or Similar Technologies" section of this "Privacy Policy". If you are unable to access and correct such personal information through the above-mentioned path, you can get in touch with us through the contact information stipulated in Article 9 of this Privacy Policy [How to Contact Us]. For other personal information generated during your use of the voice translation service that needs to be accessed, corrected or deleted, we will respond to your request in accordance with the method, time limit and scope listed in this "Privacy Policy". When some personal information is deleted, we may require you to verify your identity to protect the security of your personal information.
In the following situations, you can request us to delete personal information:
1. If our handling of personal information violates laws and regulations;
2. If we collect and use your personal information without obtaining your authorization;
3. If our handling of personal information seriously violates our agreement with you;
4. If we no longer provide you with voice translation services.
If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us as much as possible at the same time, requiring them to delete them in a timely manner, unless laws and regulations provide otherwise, or these entities obtain your independent authorization.
(2) Open and share
Many of our services allow you to publicly share your relevant personal information not only with your social network, but also with all users who use the service. For example, the personal information you upload or publish in the voice translation service, and your comments on other services. In response to personal information uploaded or published by people, upload or publish your personal information via email or in a public area visible to unspecified users in the voice translation service, as well as location data and log information related to such personal information. As long as you do not delete the personal information that you have disclosed or shared, relevant personal information may remain in the public domain; even if you delete the shared personal information, the relevant personal information may still be independently cached by other users or third parties that are not under our control. Copy or store, or be kept in the public domain by other users or such third parties. If you disclose or share your personal information through the above channels, we will not be liable for the leakage of your personal information. Therefore, we remind and ask you to carefully consider whether to disclose or share your personal information through the above channels.
(3) Change the scope of your authorization
You can always choose whether to disclose personal information. Some personal information is necessary to use the voice translation service, but the provision of most other personal information is up to you. You can change the scope of your authorization to continue to collect personal information or withdraw your authorization by deleting personal information, turning off device functions, etc.
After you withdraw your authorization, we cannot continue to provide you with the services corresponding to the withdrawal of authorization, and we will no longer process your corresponding personal information. However, your decision to withdraw the authorization will not affect the previous processing of personal information based on your authorization.
Six, third-party services
The voice translation service may be linked to social media or other services (including websites or other forms of services) provided by third parties. include:
(1) You can use the "Share" button to share some content to a third-party platform, or you can use a third-party service to log in to the voice translation service. These functions may collect your personal information (including your log information), and may install COOKIES on your computer to operate the above functions normally;
(2) We provide you with links through advertisements or other methods of our services so that you can access third-party services or websites;
(3) Other access to third-party services.
Such third-party social media or other services are operated by the relevant third party. Your use of social media services or other services of such third parties (including any personal information you provide to such third parties) is subject to the third party's own terms of service and personal information protection statement (not this "Privacy Policy") Constraint, you need to read its terms carefully. This "Privacy Policy" only applies to any personal information we collect, and does not apply to services provided by any third party or the third party's personal information usage rules, and we are not responsible for any third party's use of personal information provided by you Any responsibility.
Seven, age limit
If you are a minor under the age of 18, please be sure to ask your guardian to carefully read the "Voice Translation Minors’ Personal Information Protection Rules and Guardian Instructions", and use our guardian with the consent of your guardian. Services or provide us with personal information. We will protect the personal information of minors in accordance with relevant national laws and regulations. If the guardian finds that the relevant minor’s personal information is filled out by the minor himself and needs to be modified or deleted, please feel free to contact us.
8. Notice and Amendment
We may revise the terms of this "Privacy Policy" in due course, and such revisions form part of this "Privacy Policy". For major changes, we will provide more noticeable notifications. If you do not agree to these changes, you can choose to stop using the voice translation service; if you continue to use the voice translation service, you agree to be subject to the revised "Privacy Policy" Constraints.
We encourage you to check our privacy policy every time you use the voice translation service.
We may issue service-related announcements when necessary (for example, when we suspend a certain service due to system maintenance). You may not be able to cancel these service-related announcements that are not promotional in nature.
Finally, you must be obliged to keep your account and password information confidential. In any case, please keep it carefully and properly.
9. How to contact us
Jinzhuo Network Technology Co., Ltd. We will protect your personal information in accordance with this "Privacy Policy".
We have set up a full-time department for personal information protection. If you have complaints and reports about personal information security, or you have any questions, comments or suggestions about this "Privacy Policy", your personal information related matters, and related to this "Privacy Policy" 》Or about the privacy measures of voice translation, please contact us. Email address: [piepie@0x255.com].
Under normal circumstances, we will reply within fifteen days from the date of receipt of your questions, comments or suggestions.
Annex I
Voice translation rules for the protection of minors’ personal information and instructions for guardians
Effective date: May 1, 2021
The Voice Translation Group and its affiliated companies (hereinafter collectively referred to as "Voice Translation" or "we") are well aware of the importance of personal information and privacy of minors (under the age of 18, the same below). We hope to use the "Voice Translation Rules for the Protection of Minors' Personal Information and Instructions for Guardians" (hereinafter referred to as "this policy") to explain the corresponding processing rules and other related matters when we collect and use the personal information of minors. Before using our products and services (hereinafter collectively referred to as "voice translation services"), minors and their guardians must carefully read and thoroughly understand this policy, especially the terms marked in bold/underlined. Focus on reading, and start using it after confirming that you fully understand and agree to all the terms.
Special instructions from the guardian:
If we learn that your child is under the age of 14, we will take special measures in accordance with this policy to protect the personal information we obtain of your child. Please help us protect your children's personal information and privacy, and ask them to read and accept this policy together under your supervision, and use the voice translation service and submit personal information with your consent and guidance. If you disagree with the content of this policy, it may cause our products and services to fail to operate normally, or to achieve the service effects we intend to achieve, you should ask your child to immediately stop accessing/using our products and/or services. Your child's use or continued use of the voice translation service and submission of personal information means that you agree to our collection, use, storage and sharing of your child's personal information in accordance with this policy (including updated versions).
Special instructions for minors:
We suggest: Any minors participating in online activities should obtain the consent of the guardian in advance. If you are a minor, please inform your guardian to read this policy together, and seek the consent and guidance of your guardian before you use the voice translation service and submit personal information. If you use or continue to use the voice translation service and submit personal information, it means that you have obtained the permission of your guardian, and both you and your guardian agree that we collect, use, store and share your personal information in accordance with this policy (including updated versions) .
This policy applies to our activities such as collecting, using, storing and sharing personal information of minors through the Internet within the territory of the People's Republic of China. When a minor uses any voice translation service, the minor and guardian agree to accept this policy and the specific privacy information policy terms (if any, hereinafter referred to as "specific terms") issued by us in this single service Protection, in this case, the specific clauses and the clauses of this policy have effect on minors and guardians at the same time. If there is an inconsistency between a specific clause and the terms of this policy, the specific clause shall prevail within the bounds of the specific clause. If a single service we provide does not apply to this policy, the service will expressly exclude the application of this policy in an appropriate manner. For matters not covered in this policy, the "Voice Translation Privacy Policy" shall prevail
After reading this policy, if you have any questions about this policy or matters related to this policy, you can contact us through the feedback channels listed in the "How to Contact Us" section of this policy, and we will answer as soon as possible.
table of Contents
1. How we collect and use personal information of minors
2. How do we use COOKIES or similar technologies
3. The personal information of minors that we may share, transfer and disclose
4. How do we keep, store and protect the personal information of minors
5. How to manage the personal information of minors
Six, third-party services
Seven, notice and revision
8. How to contact us
1. How we collect and use personal information of minors
"Voice Translation Privacy Policy" explains our usual personal information collection practices. We will collect and use the following types of personal information of minors for the following purposes
1. Complete registration and login
In order for us to provide services, minors need to provide basic registration or login information, including mobile phone number, email address, and create a voice translation service account, user name and password. In some individual services, if only basic services such as browsing and searching are needed, minors do not need to register as a voice translation user and provide the above information.
During the registration and login process of some individual services, if minors provide additional information (such as nickname, gender, hometown, date of birth, avatar, hobbies), it will help us provide personalized recommendations and better Service experience, but if you do not provide this information, it will not affect the basic functions of its use of voice translation services. At the same time, in accordance with the real-name requirements of relevant laws and regulations or the needs of specific functions and services, we may require minors or guardians to provide other information (such as name, ID card, account book, passport or other identification information). If the above information is not provided, we will not be able to provide related functions and services to it.
In addition, we also provide the cancellation of the registered account of minors in compliance with the terms of the service agreement for a single voice translation service and the relevant national laws and regulations. The minors or guardians can log in to the voice translation account center (piepie@0x255. com) Contact us to handle or follow the specific guidelines for individual services.
2. Provide products or services
The personal information of minors that we collect and use is a necessary condition for providing voice translation services to minors. If relevant information is missing, we will not be able to provide them with the core content of the voice translation service, such as:
(1) When minors use voice translation services, upload and/or publish information and perform related actions (such as posting follow-up posts, replying post-posts, top posts, liking articles, posting lectures, sharing, collecting, and rewarding) At the time, we will collect information uploaded, posted or formed by minors, and have the right to display the nicknames, avatars and posted content of minors;
(2) In some service items, in order to facilitate the delivery of products or services by minors, minors are required to provide at least the personal identification information, name, delivery address, postal code, consignee, contact number, and payment status of the consignee information. If you refuse to provide such information, we will not be able to provide delivery services for it. Before purchasing products or services from us or our partners, minors must ensure that they have obtained the authorization and consent of their guardians;
(3) In order to display the order information of the minor’s account, we will collect the order information generated by the minor during the use of the voice translation service for display to them and to facilitate the management of the order;
(4) When a minor contacts us, we may save the minor’s communication/call records and content, or the contact information left by the minor, in order to contact the minor or guardian or help them solve the problem Problems, or record the solutions and results of related problems;
(5) To confirm the transaction status and provide for minorsFor after-sales and dispute resolution services, we will collect transaction, payment, and logistics information related to transaction progress through minors based on transaction objects selected by the exchange, payment institutions, logistics companies, etc., or share their transaction information with the above service providers By;
(6) In order to provide minors with page displays that are more suitable for their needs or age-appropriate, recommend personalized content, conduct user portraits, understand product suitability, and identify abnormal status of accounts, we may collect information about minors’ use Information about services and usage methods of the company and associate these information, including:
Log information: When a minor uses the voice translation service, we may automatically collect the detailed usage of the voice translation service and save it as a relevant web log. For example, minor's login account, search query content, IP address, browser type, telecom operator, network environment, language used, date and time of visit, web browsing history visited, Push open record, stay time, refresh Record, publish record, follow, subscribe, bookmark and share.
Device information: We may receive and record the device-related information (such as IMEI, MAC, Serial, SIM card IMSI identification code, device model, operation) granted by minors during software installation and use according to the specific permissions they use. System and version, client version, device resolution, package name, device settings, process and software list, unique device identifier, software and hardware feature information), device location related information (such as IP address, GPS location, and the ability to provide relevant information) Information about WLAN access points, Bluetooth and base station sensor information).
Please note that separate device information and log information are information that cannot identify specific minors. If we combine this type of non-minor’s personal information with other information to identify the identity of a particular minor, or combine it with the minor’s personal information, during the combined use period, this type of non-minor’s personal information It will be regarded as the personal information of minors. Unless authorized by the guardian or otherwise provided by laws and regulations, we will anonymize and de-identify such personal information of minors.
(7) The personal information of minors collected by us indirectly:
We may obtain relevant information authorized to be shared by minors from related parties and third-party partners. For example, we may obtain account information (including username, avatar, nickname) authorized to share by minors from a third party and bind the minor’s third-party account with its voice translation service account after the minor and guardian agree to this policy , So that minors can directly log in and use our products and/or services through third-party accounts. We will collect and use the information of minors in compliance with relevant laws and regulations, and in accordance with agreements with affiliates or third-party partners, and on the premise that we are confident that the source of the information provided by them is legal.
(8) Based on the information provided by the above-mentioned minors to us, the information we may collect, and the information of minors we collect through indirect means, we may build a recommendation algorithm based on the combination of one or more of the above-mentioned information. Model, programmatic advertising recommendation algorithm modeling, user behavior analysis, and user portraits, so as to provide minors with page display and recommendation personalized content that better suits their needs or ages.
3. Push message
(1) Display and push products or services for minors. We may use minors’ information (such as browsing and search records, device information, location information, order information) to extract features related to their browsing, search preferences, behavioral habits, and location information, and based on feature tags via email, Send SMS or other methods that meet their needs or age-appropriate information, and provide or promote products and services that may be related to us or a third party.
(2) Notification to minors. We may issue service-related notices to minors when necessary (for example, when we suspend a single service, change, or terminate the provision of a single service due to system maintenance).
If minors or guardians do not want to continue to receive our push messages, they can ask us to stop pushing, for example: according to the SMS unsubscription guidelines, request us to stop sending promotional messages, or set in the mobile device to no longer receive our push messages Messages; except when we send messages in accordance with legal regulations or the service agreement of a single service.
4. Security
In order to improve the safety of minors using the services provided by us and our partners, protect the personal and property safety of minors or other users or the public from infringement, and better prevent phishing websites, fraud, network loopholes, computer viruses, and network attacks , Network intrusion and other security risks, to more accurately identify violations of laws and regulations or related agreements and rules of speech translation services. We may collect, use or integrate minors’ account information, transaction information, device information, log information, and our associations. The company and partners obtain authorization or share information in accordance with the law to comprehensively judge the minor’s account and transaction risks, conduct the identity verification of the minor or guardian, detect and prevent security incidents, and take necessary records, audits, and analysis in accordance with the law , Disposal measures.
5. Improve our services
We may use the information collected through a certain voice translation service for our other services. For example, the information collected when minors use a certain voice translation service may be used in another voice translation service to provide them with specific content or to show them related, rather than general push information; We may involve minors and guardians in surveys about speech translation services to help us improve existing services or design new services.
6. Other uses
After collecting personal information of minors, we may de-identify the data through technical means. The de-identified information will not be able to identify the identity of a specific minor. In this case, we have the right to use the de-identified data. Analyze the user’s database and use it commercially without the need to obtain the consent of the guardian
If we want to use the personal information of minors for other purposes not specified in this policy or collect additional personal information of other minors not mentioned, we will use page prompts, interactive processes, website announcements or other means to separately Obtain the consent of the minor and guardian. Once you agree to or continue to use our services, these additional uses will be regarded as part of this policy, and this additional information will also apply to this policy.
7. Exceptions for obtaining authorization and consent
According to relevant laws and regulations, the collection of information about minors in the following situations does not require the authorization of the guardian:
(1) Related to national security and national defense security;
(2) Related to public safety, public health, and major public interests;
(3) Related to criminal investigation, prosecution, trial, and execution of judgments;
(4) In order to protect the life and property of the information subject or other individuals, but it is difficult to obtain the consent of the guardian;
(5) The collected information is disclosed to the public by minors or guardians themselves;
(6) Collect information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
(7) Necessary for signing a contract at the request of the guardian;
(8) Necessary for maintaining the safe and stable operation of speech translation services, such as discovering and disposing of product or service failures;
(9) The information is automatically stored and processed through the computer information system and the information stored and processed cannot be identified as the personal information of minors;
(10) When it is necessary for academic research institutions to conduct statistical or academic research based on the public interest, and when they provide academic research or described results to the outside, they de-identify the information contained in the results;
(11) Other circumstances stipulated by laws and regulations.
8. Some individual services may require minors to enable specific access permissions (such as location information, camera, photo album, microphone, address book and/or calendar) in the device to collect and use the information involved in these permissions. When minors and guardians need to turn off this function, most mobile devices will support this requirement. For specific methods, please refer to or contact the service provider or manufacturer of the device. When the device is turned on, it means that the guardian authorizes us to collect and use relevant information to provide corresponding services for minors. Once any permission is turned off, it means that the guardian has cancelled the authorization, and we will no longer continue to collect and use based on the corresponding authority. Related information, nor can it provide minors with the services corresponding to this permission. However, the decision to close the authority will not affect the previous collection and use of information based on the guardian's authorization.
9. Reminders about sensitive personal information
The above information provided by minors or guardians or collected by us may contain sensitive personal information of minors, such as name, ID number, bank account number, transaction and consumption records, virtual property information, system account number, and email address Address and related passwords, phone numbers, web browsing records, location information. Minors and guardians are requested to be cautious and pay attention to the sensitive personal information of minors. The guardian agrees that we can handle sensitive personal information related to minors in accordance with the purposes and methods described in this policy.
2. How do we use COOKIES or similar technologies
We or our third-party partners may obtain and use user information through COOKIES or similar technologies, and store such information as log information.
By using COOKIES, we provide users with a simple and personalized network experience. A cookie is a small amount of data, which is sent from a web server to the user's browser and stored on the computer's hard drive. We use COOKIES to benefit users. For example, in order to make the login process of voice translation faster, the user can choose to store the user name in a COOKIES. This will be more convenient and faster next time when the user wants to log in to the voice translation service. COOKIES can help us determine the page and content that the user connects to, the time the user spends on a specific voice translation service, and the voice translation service selected by the user.
COOKIES enables us to serve users better and faster, and to make users' experience in voice translation services more personalized. However, the user should be able to control whether and how COOKIES are accepted by the browser. Users can consult the file attached to their browser for more information in this regard.
We and third-party partners may collect and use user information through cookies or similar technologies, and store such information.
We use our own COOKIES or similar technologies, which may be used for the following purposes:
(1) Remember the identity of the user. For example: COOKIES or similar technologies help us to recognize their identity as our registered users, or save the preferences or other information that users provide to us;
(2) Analyze the use of our services by users. We can use COOKIES or similar technologies to understand what activities users perform using voice translation services, or which services or services are most popular;
(3) Advertising optimization. COOKIES or similar technologies help us to provide users with relevant advertisements instead of general advertising based on user information.
While we use cookies or similar technologies for the above-mentioned purposes, we may aggregate non-personally identifiable information collected through cookies or similar technologies to advertisers and other partners to analyze how users use voice translation services and use them for advertising services.
There may be cookies or similar technologies placed by advertisers and other partners on the voice translation service. These cookies and or similar technologies may collect non-personally identifiable information related to minors for the purpose of analyzing how users use such services, sending minors that may be of interest or age-appropriate advertisements, or for Evaluate the effectiveness of advertising services. The collection and use of such information by these third-party cookies or similar technologies is not restricted by this policy, but by their own information protection statement. We are not responsible for third-party cookies or similar technologies.
Minors and guardians can reject or manage cookies or similar technologies through browsers or user selection mechanisms. However, if cookies or similar technologies are disabled, we may not be able to provide minors with the best service experience that meets their needs or ages, and some services may not be used normally. At the same time, minors will still receive advertisements, but the relevance of these advertisements to minors will be reduced.
3. The personal information of minors that we may share, transfer or disclose
(1) Sharing
Except for the following circumstances, without the consent of the guardian, we will not share the personal information of minors with any third party other than voice translation:
1. Provide our services to minors. We may share information about minors with our partners and other third parties to realize the functions of our products and/or services and allow minors to use the required services normally, such as payment institutions that provide payment services, and access to voice translation platforms Business partners, partners that provide data services (including online advertising monitoring, data statistics, and data analysis), third-party logistics companies and other service providers;
2. Necessary sharing with related parties. In order to facilitate our provision of consistent services to minors based on a unified account system, as well as to facilitate their unified management, personalized recommendation, system and account security, etc., minors’ personal information may be in between us and our affiliates. Necessary sharing between;
3. To achieve the purpose stated in the "How do we collect and use personal information of minors" in Article 1 of this policy;
4. Fulfill our obligations and exercise our rights in this policy or other agreements we have reached with minors and guardians;
5. The purpose of sharing with third parties such as partners who entrust us to promote is to enable these entrusting parties to understand the coverage and effectiveness of the promotion. For example, we can tell the entrusting party how many people have viewed their promotion information or purchased the entrusting party’s goods after seeing this information, or provide them with statistical information that cannot identify the minor’s personal identity to help them understand their audience Or customer
6. To the extent permitted by laws and regulations, in order to comply with the law, protect us and our affiliates or partners, minors, guardians or other voice translation users, or the public’s interests, property or safety from damage, such as to prevent We may exchange information with other companies and organizations for illegal activities such as fraud and reduction of credit risk. However, this does not include information that is sold, rented, shared or otherwise disclosed for profit in violation of the commitments made in this policy;
7. In response to the legal needs of minors or with the authorization and consent of the guardian;
8. At the legal request of the guardian;
9. Provided in accordance with individual service agreements (including electronic agreements signed online and corresponding platform rules) or other legal documents;
10. Provided based on the public interest in compliance with laws and regulations.
We will only share personal information of minors for legal, legitimate, necessary, specific and clear purposes. Share a personal letter with usWe will conduct security assessments and sign strict confidentiality agreements with companies, organizations and individuals that are interested in information, and require them to process information in accordance with our instructions, this policy and any other relevant confidentiality and security measures.
(2) Transfer
1. With the continuous development of our business, we may conduct mergers, acquisitions, asset transfers or similar transactions, and the information of minors may be transferred as part of such transactions. We will conduct a security assessment and require new companies and organizations that hold personal information of minors to continue to be bound by this policy, otherwise, we will require the companies and organizations to re-seek authorization and consent from their guardians.
2. After obtaining the consent of the guardian, we will transfer the minor's personal information to other parties.
(3) Disclosure
We will only disclose the personal information of minors under the following circumstances and under the premise of adopting safety protection measures that comply with industry standards:
1. According to the needs of the minor or guardian, disclose the information specified by the guardian in the disclosure method agreed by the guardian;
2. In cases where information about minors must be provided in accordance with the requirements of laws and regulations, mandatory administrative law enforcement or judicial requirements, we may disclose the information of minors based on the required information types and disclosure methods. Under the premise of complying with laws and regulations, when we receive the above request for information disclosure, we will require the recipient to issue corresponding legal documents, such as subpoenas or investigation letters. We firmly believe that the information we are required to provide should be as transparent as possible to the extent permitted by law. We have carefully reviewed all requests to ensure that they have a legal basis and are limited to data obtained by law enforcement agencies for specific investigation purposes and have legal rights.
(4) Exceptions for obtaining authorization and consent in advance when sharing, transferring, and disclosing information
In the following situations, sharing, transferring, and disclosing information about minors does not require prior authorization and consent from the guardian:
1. Related to national security and national defense security;
2. Related to public safety, public health, and major public interests;
3. Related to judicial or administrative law enforcement such as criminal investigation, prosecution, trial, and execution of judgments;
4. To protect the life, property and other major legal rights of minors or other individuals, but it is difficult to obtain the consent of the guardian;
5. Information disclosed to the public by minors or guardians themselves;
6. Collecting information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels.
According to laws and regulations, sharing, transferring, and disclosing personal information that has been de-identified, and ensuring that the data recipient cannot restore and re-identify the subject of the information is not part of the external sharing, transfer, and public disclosure of personal information. The preservation and disposal of the scalar will not require separate notification to the guardian and the guardian’s consent.
4. How do we keep, store and protect the personal information of minors
We only retain personal information of minors for the period necessary for the purposes described in this policy and within the shortest time limit required by laws and regulations. If we terminate the service or operation, we will promptly stop continuing to collect the personal information of minors, and at the same time, we will comply with relevant laws and regulations to notify the guardian in advance, and delete or delete the personal information of minors after terminating the service or operation. Anonymized processing, unless otherwise provided by laws, regulations or regulatory authorities.
The personal information of minors collected and generated during our operations within the territory of the People's Republic of China is stored in China, except in the following circumstances:
1. There are clear provisions in laws and regulations;
2. Obtain the authorization and consent of the guardian;
3. Products and services used by minors involve cross-border, and voice translation needs to provide minors’ personal information overseas.
In response to the above circumstances, we will conduct a security assessment and ensure that the personal information of minors is adequately protected in accordance with this policy and national laws and regulations.
We attach great importance to the privacy and safety of minors, and have established a dedicated security team, and take all reasonable and feasible measures to protect the personal information of minors:
(1) Data security technical measures
We will adopt safety protection measures that meet industry standards, including the establishment of reasonable system specifications and safety technologies to prevent unauthorized access, use, and modification of minors’ personal information, and to avoid data damage or loss.
We will use encryption technology (such as SSL) to encrypt and store the personal information of minors, and isolate them through isolation technology. When using personal information of minors, such as information display and information association calculations, we will use a variety of data desensitization technologies to enhance the security of information in use.
We will also adopt strict data access control and multi-identity authentication technology to protect the personal information of minors and prevent data from being used in violation of regulations. All personnel who access the personal information of minors will be subject to the approval of the person in charge of the protection of the personal information of the minors or their authorized management personnel, record the access, and take technical measures to avoid illegal copying and downloading of the personal information of minors.
(2) Other security measures we take to protect the personal information of minors
We manage and regulate the storage and use of minors’ personal information by establishing a data classification and grading system, data security management specifications, and data security development specifications.
We use information contact confidentiality agreements, monitoring and audit mechanisms to conduct comprehensive security control of data, strictly set information access permissions, and control the scope of minors’ personal information. To
We will also organize security and privacy protection training courses to strengthen employees' security awareness and awareness of the importance of protecting information.
(3) Based on the principle of minimum authorization, we only allow voice translation employees and partners who need to know this information to access the personal information of minors, and set up strict access control and monitoring mechanisms for this purpose. We also require all persons who may have access to the personal information of minors to perform corresponding confidentiality obligations. If you fail to fulfill these obligations, you may be investigated for legal responsibility or the cooperation relationship with voice translation may be suspended.
(4) We will take all reasonable and feasible measures to ensure that no irrelevant personal information of minors is collected.
(5) The Internet is not an absolutely secure environment, and the communication methods with other users such as e-mail, instant messaging, social software or other service software cannot be determined whether it is completely encrypted. We recommend that guardians and minors use such tools when using such tools. Complicated passwords, and pay attention to protect information security.
(6) The Internet environment is not 100% secure. We will try our best to ensure or guarantee the security of the personal information sent to us by minors and guardians. If our physical, technical, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of the minor’s personal information, resulting in damage to the minor’s legitimate rights and interests, we will bear the corresponding laws responsibility.
(7) Security incident handling
When communicating with third parties or purchasing goods and services through voice translation services, minors inevitably have to disclose their information, such as contact information or postal address, to the counterparty or potential counterparty. Minors and guardians are requested to properly protect their own information and provide it to others only when necessary.
In order to deal with the possible risks of personal information leakage, damage and loss, we have formulated a number of systems to clarify the classification and classification standards of security incidents and security vulnerabilities and the corresponding processing procedures. We have also established a special emergency response team for security incidents. In accordance with the requirements of security incident handling regulations, we initiate security plans for different security incidents, stop losses, analyze, locate, formulate remedial measures, and work with relevant departments to trace and crack down.
In the unfortunate event of an information security incident, we will promptly inform guardians and minors in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, guardians and minors Suggestions and remedial measures to prevent and reduce risks independently. At the same time, we will promptly notify guardians and minors of the incident by email, letter, telephone, push notification, etc. When it is difficult to inform the information subject one by one, we will adopt a reasonable and effective way to issue an announcement. At the same time, we will also proactively report the handling of information security incidents in accordance with the requirements of the regulatory authorities.
Due to technical limitations and risk prevention limitations, even if we have strengthened security measures as much as possible, we cannot always guarantee 100% information security. Guardians need to understand that the systems and communication networks used by minors to access the voice translation service may have problems due to circumstances beyond our control.
Guardians and minors must take good care of the voice translation service account, password and other identity elements. When minors use the voice translation service, we will identify their identities through account numbers, passwords, and other identity elements. Once guardians and minors divulge the aforementioned information, they may suffer losses and may be disadvantageous to themselves. If guardians and minors discover that account numbers, passwords and/or other identity elements may or have been leaked, please contact us immediately so that we can take appropriate measures in time to avoid or reduce related losses.
5. How to manage the personal information of minors
(1) Guardian control and selection
We encourage guardians to update and modify the personal information of minors to make it more accurate and effective. Guardians and minors can view and access the personal information we collect about minors through the voice translation service they use, and request to modify, delete or refuse to allow further collection or use of this information. Please keep in mind that requests to delete this information may restrict minors from accessing all or some of the services. We will adopt appropriate technical means or provide contact channels for submitting applications, as far as possible to ensure that guardians and minors can access, update and correct the personal information of minors or other information provided when using voice translation services.
If guardians believe that their children under the age of fourteen may have provided us with personal information, or wish to view, request deletion, or prohibit further collection of information about their children, they can operate in accordance with the specific guidelines for individual services or pass the "How to Contact us through the feedback channels listed in the "Contact Us" section. We strongly recommend that guardians supervise the use of all digital media by minors.
When accessing, updating, correcting and deleting the aforementioned information, we may require minors and guardians to verify their identity to ensure information security. Regarding the information of minors collected through cookies or similar technologies, we also explain the selection mechanism provided in the section "How do we use cookies or similar technologies" in Article 2 of this policy.
(2) Open and share
Some of our individual services allow minors to publicly share their relevant information not only with their social networks, but also with all users who use the service. For example, information uploaded or posted by minors in the voice translation service, In response to information uploaded or published by other people, upload or publish information about minors via email or in a public area visible to unspecified users in the voice translation service, as well as location data and log information related to this information. As long as the minors and guardians do not delete the information they have disclosed or shared, the relevant information may remain in the public domain; even if the minors and guardians delete the shared information, the relevant information may still be owned by other users or third parties not under our control Cache, copy or store independently, or be kept in the public domain by other users or such third parties. If minors and guardians disclose or share information through the above-mentioned channels, we are not responsible for the information leakage caused by this. Therefore, we remind and ask minors and guardians to carefully consider whether to disclose or share information through the above-mentioned channels.
(3) Cancellation
Subject to the conditions stipulated in the service agreement for a single voice translation service and relevant national laws and regulations, the voice translation service account of the minor may be cancelled or deleted. When the account is cancelled or deleted, all service information and data related to the account and under the single service will be deleted or processed in accordance with the service agreement of the single service, except as otherwise provided by laws and regulations.
(4) Change the scope of authorization and consent
Guardians and minors can always choose whether to disclose information. Some information is necessary to use the voice translation service, but the provision of most other information is at your discretion. Guardians and minors can change the scope of their authorization to continue to collect information or withdraw their authorization by deleting information, turning off device functions, etc.
When guardians and minors withdraw their authorization, we cannot continue to provide the services corresponding to the withdrawal of authorization, and we will no longer process the corresponding information. However, the decision to withdraw the authorization will not affect the previous information processing based on the authorization of the guardian and minor.
Six, third-party services
The voice translation service may be linked to social media or other services (including websites or other forms of services) provided by third parties. include:
(1) Minors can use the "Share" button to share certain content to third-party services, or minors can use third-party services to log in to the voice translation service. These functions may collect information of minors (including log information), and may install COOKIES on the minor’s computer to operate the above functions normally;
(2) We provide links to minors through advertisements or other means of our services, so that minors can link to third-party services or websites;
(3) Other access to third-party services. For example, in order to achieve the purpose stated in this policy, we may access third-party SDK services and share certain personal information of minors collected by us in accordance with this policy with these third parties in order to provide better customers Service and user experience.
Such third-party social media or other services are operated by the relevant third party. The use of such third-party social media services or other services by minors (including any information provided by minors to such third parties) shall be subject to the third party’s own terms of service and information protection statement (not this policy) , Minors and guardians need to read its terms carefully. This policy only applies to the personal information we collect, and does not apply to any third-party services or third-party information usage rules. If minors and guardians find that these third-party social media or other services are at risk, it is recommended to terminate relevant operations to protect the legal rights of minors.
Seven, notice and revision
In order to provide better services, we may revise the terms of this policy in a timely manner based on product or service updates and relevant requirements of laws and regulations, and such revisions form part of this policy. If such updates result in a substantial reduction or major change in the rights of guardians and minors under this policy, we will notify the guardians and minors through website announcements, push notifications, pop-up prompts or other methods before this policy takes effect. If you do not agree to these changes, you can choose to stop using the voice translation service; if the minor continues to use the voice translation service, it means that the guardian and minor have fully read, understood and agreed to be bound by this revised policy.
Any changes we make will put user satisfaction first. We encourage guardians and minors to check our privacy policy every time they use the voice translation service.
We may needAt times (for example, when we suspend a certain service due to system maintenance), we will issue service-related announcements. Guardians and minors may not be able to cancel these service-related announcements that are not promotional in nature.
8. How to contact us
We have set up a full-time department for personal information protection and designated a special person in charge of personal information protection of minors, and we will protect minors’ personal information in strict accordance with this policy. If guardians and minors have complaints and reports about network information security, or have any questions, comments or suggestions about this policy, the rules and measures for the protection of minors’ personal information in voice translation, please feel free to contact us. Send an email to piepie@0x255.com.
Under normal circumstances, we will reply within fifteen days after receiving questions, comments or suggestions and verifying the identity of guardians and minors.