Privacy policy
PRIVACY POLICY
When you visit the website: https://reemscloset.com and mobile app, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse this website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to this website, and information about how you interact with this website. We refer to this automatically-collected information as Device Information.
Data is collected during the following interactions with us:
-
When you register or sign up with us
-
When you interact with us on social media platforms
-
When you purchase or sell items from the website
-
When you respond to surveys
-
When you register for newsletters or other communications from us
- When you contact us with a query or complaint
When you make a purchase on-line from our store, you agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address so that we can complete your transactions and contact you as needed.
We use Stripe for payment, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.Credit Card details are not stored in our database or server, and are processed through a secure SSL environment.
The information we collect through this website helps us provide you with information specific to your needs and interests. This privacy policy covers this website, including any registered domain endings, such as “.ae”. Please read below to review our privacy policy and the types of information we gather through this website. In this privacy policy, we, us, our and other similar references mean Reems Closet and you and your and other similar references mean a specific user of this website.
We update our business practices and privacy policy to keep our sellers and buyers informed about their rights and relationship with Reems Closet. By visiting this website, you accept the privacy policy, the “Cookie” policy and the terms governing the use of, sales and purchases made via the Website. Therefore the customers are encouraged to frequently visit these sections in order to be updated about the changes on this website. Modifications will be effective on the day they are posted. This privacy policy applies to Reems Closet solely and does not apply to websites maintained by other companies or organisations to which we link to and from.
If you have expressed a dissent in sharing the personal information that is required, we might not be able to provide you all the Services you have asked for. Please note that we keep all the data anonymous.
COOKIE POLICY
The cookies that we use help us gather information to enhance your experience. The cookies (mentioned below) policy regarding how we process them is explained in this section.
-
Customer Preference Cookie: The Website stores your information like your preference, location that you provide while registering.
-
Website Functionality Cookies: These cookies let you use the shopping basket, wishlist etc.
-
Advertising Cookies: It helps us process our campaigns on the basis of your information and measure the effectiveness.
-
Website Analytics Cookies: These cookies help us analyse our customers interaction with this website.
By using this website, you give us a permission to record data and send cookies to your device in order to distinguish you from other users on this website and access them the next time you visit this website. You can disable cookies or delete them from time to time. Disabling cookies may hamper access to some features. Please note that a small amount of information will continue being retrieved from your website for basic functionalities.
SERVER STATISTICS
We collect general statistics to track user trends on this website. These statistics include hits to our server, the types of browsers used to access this website, page views, and navigational patterns. The information that is collected in this manner does NOT provide us with any personally identifiable information about our users. It helps us track where our users are coming from. This allows us to pinpoint high traffic areas and determine the most effective ways to communicate with our users. As part of that ongoing analysis, Reems Closet also uses devices called web beacons to help us identify when emails sent to you have been received and read. In order to prevent the introduction of viruses and hackers into this website we may collect information, such as IP addresses, into a log file to be used to identify potential hackers of this website.
TREATMENT OF YOUR PERSONAL DATA
Personal data to any third parties is not shared unless you are consigning with Reems Closet. In this case, sometimes, we are legally required to share portions of your personal data if requested officially. This is due to the nature of the consignment business which requires us to prove that all items originate from individuals and not from retail establishments.
This information is regulated by policies to keep your data safe and protected. We provide your data to the third party to perform a particular Service. In terms of delivery, the amount of data provided would only be as much as is mentioned in our contract with them and no more. At any given point, if you stop using our Services, the information is either removed or held anonymous.
Besides, in case of fraud management under certain circumstances, we may share our system information with law enforcement bodies, police or other regulatory or Government bodies.
OPT-IN, OPT-OUT PROVISION
During the time of registration, we explicitly ask you if you wish to subscribe to our offers and information. Once you agree, you are signed up for the following information:
-
Emails and/or sms alerts for new products and updates about new introductions, of any kind from us.
- Regular e-mails and/or sms about offers, products, events and other promotional information and alerts
- Please note that at any given time, you have an option of unsubscribing from the list through our e-mails that contain automated unsubscribe links.
PROTECTION OF YOUR PERSONAL INFORMATION
We are committed to strictly safeguard your personal information to ensure the integrity and privacy of your data stored by us. We secure your information through special encryption methods to protect it from unauthorised use. Besides, we also ensure that the third parties we share information with have sufficient mechanisms to keep safe your information that we provide.
DISCLOSURE OF INFORMATION COLLECTED TO OUTSIDE PARTIES
We may share your personal information with third party vendors who help us provide our Services to you, such as email providers, mail houses, shipping firms, companies that provide us with marketing Services, and other such third parties, but such sharing is always done pursuant to a contract that requires the third party to protect the confidentiality of such information and which prohibits them from using the information for any other purposes.
We may also disclose your personally identifiable information as we believe is reasonably necessary to comply with law, regulation or other governmental authority, to determine your credit status or enable debt collection, initiate legal proceedings to recover losses of or otherwise protect our rights or property, or for insurance claim processing, or to prevent harm to yourself or others.
From time to time, we may make our list of registered Reems Closet users available for use by select third-party companies whose products or Services we believe may be of interest to our registered users. These third-party companies are only permitted to send limited email or postal mailings to our registered users regarding the company’s products or Services. Our users contact information is provided to a company who manages this process and arranges for the messages to be sent, and is not provided to the third-party advertiser. If you prefer to have your name withheld from receiving email and postal mail from these third-party advertisers, please contact us.
Lastly, in the event we merge with another company, or we or our assets are acquired by another company, your personally identifiable information would likely be among the assets transferred or shared with such other company. We may disclose Personal Information we collect from you if required to do so by law or in the good-faith belief that disclosure is necessary (a) to obey the law or comply with legal process served on us or our affiliates; (b) to protect and defend our rights or property or the rights or property of other users of this website; or (c) to act in an emergency to protect the personal safety of users of this website or the public.
Some of the advertisements you see on this website are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on this website or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy
OTHER COMPANIES OR ORGANIZATIONS MAY HAVE LINKS TO THEIR WEBSITES ON THIS WEBSITE
We are not responsible for how these other companies or organizations collect, use, disclose, or secure the information that you provide them. If you choose to access a third party website linked to this website, you do so at your own risk and subject to any Terms of Service or privacy policy (if any) associated with such third party websites.
COLLECTION OF INFORMATION FROM CHILDREN
Reems Closet does not direct any of our content specifically to children. Users of this website are required to be at least eighteen (18) years old, and any user under 18 is not an authorised user, without parental consent. If we learn that a user is under thirteen (13) years of age, we will promptly delete any personal information we have collected about that user.
CONSENT TO PROCESSING IN THE MIDDLE EAST COUNTRIES
By providing any personal information to Reems Closet, all users, including, without limitation, users in the Middle East countries, fully understand and unambiguously consent to this Privacy Policy and to the transfer of such Personal Information across international borders in accordance with Reems Closet standard operations, including the collection, storage, and processing of such information in the Middle East countries.
EUROPEAN RESIDENT RIGHTS (GDPR)
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below:
orders@reemscloset.com
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Website), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
YOUR RIGHTS UNDER THE CALIFORNIA CONSUMER PRIVACY ACT
Learn about CCPA and opt-out page
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below
DATA RETENTION
When you place an order through this website, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools as is and as available without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the Website is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the web-site (including, the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.
THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this website may direct you to third-party web-sites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or web-sites, or for any other materials, products, or Services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.
We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
COMMUNICATION
After registration, customers may receive promotional email communication from Reems Closet regarding items on this website. Customers will receive transactional e-mails if they engage in any buying and selling transactions with Reems Closet.
All non-transactional e-mails contain a single click unsubscribe link at the bottom. Clicking on this link will unsubscribe the user from all further promotional e-mails.
Every email sent by Reems Closet gives the user the ability to unsubscribe, change, edit or remove any information previously provided. Equally, any such communication always allows the recipient to unsubscribe from the relevant Service in order not to receive any further messages. Within each email, the user will be able to unsubscribe by clicking on the unsubscribe link. This link will give you the option to unsubscribe completely and edit your information We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Contact us for more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@reemscloset.com or by mail using the details provided below:
Reems Closet
[Re: Privacy Compliance Officer]
Reems Closet LLC, Jumeira Plaza Shop 12b, Beach rd, Jumeirah 1, Dubai, United Arab Emirates
