CRIS RAIL MADAD Mobile App
Privacy Statement
Last updated: April 2019

CRIS is committed to protect your privacy, while delivering the software that brings you the convenience for lodging complaints & suggestions. This privacy statement governs your use of the CRIS Rail Madad Mobile App. It does not apply to other online or offline CRIS sites, services, or apps.
Collection and Use of Your Information
The CRIS Rail Madad app does not collect or transmit to CRIS personally identifiable information or require the use of logins, passwords, etc. You are, however, offered the opportunity to participate in the App Rating Program. The App Rating collects information about your experience with application through rating of the application. We use this information to improve the quality, reliability, and performance of apps, and services.
Security of Your Information
CRIS respects and protects the privacy of the individuals who use CRIS's services and is committed to helping protect the security of your information. The application is, however, not capturing any individually identifiable information about you.
Changes to this Privacy Statement
We will occasionally update this privacy statement to reflect changes in our products, services and customer feedback. When we post changes, we will revise the "last updated" date at the top of this statement. If there are material changes to this statement or in case CRIS will use your personal information, we will notify you bya notification of such changes prior to implementing the change. We encourage you to periodically review this statement to be informed of how CRIS is protecting your information. CRIS welcomes your comments regarding this privacy statement. If you have questions about this statement or believe that we have not adhered to it, please contact us by using our feedback option on www.railmadad.indianrailways.gov.in / railmadad.indianrailways.gov.in or use the contact information provided below:


Centre for Railway Information Systems
Chanakyapuri,
New Delhi -110021,
India.